Scheduled Server Downtime: 11:30 AM - 2:30 PM Eastern (-4 GMT) Thursday, August 29

[Hendrik]

Apparently you missed this post, so I'll paste it in here for your convenience.





You want this company to turn its entire work cycle on its ear so you don't miss a couple of hours of game time. Who exactly is it that's being self-absorbed here?

I used to play a game based in Europe. I would often miss out on being the first to enjoy new features and content because they were released while I was still in bed. I didn't go onto their forums whining about how they should hold off on releases until the afternoon because it would be better for me personally.

Funny how that works, huh?

[AuraAten]

We should getting used to be considered as second class players by now... At least they are not wrecking a Friday evening.... This time.

Tolero,

You really cannot do those updates between 2 AM and 6 AM Boston Time ?

Is there any technical reason why you cannot do them at these time ?

Is there any commercial reason why you cannot do them at these time ?

The overtime for those hours is probably very high, and since so many people went "free to play" instead of "pay to win" (not my words just a quote) that can be a financial hardship.

[HernandoCortez]

Be realistic too : You are not the center of the world, even if you think you are.

Thanks.

[Illiamfryn]

Please next time don't even write the d*** "scheduled downtime" thing....Honestly....

[Flavilandile]

It doesn't matter when an update is done, it will inconvenience somebody.

I agree, and all the data we have so far tells us that the time of least inconvenience is between 2 AM and 6AM Boston time.

[FrancisP.Fancypants]

We should getting used to be considered as second class players by now... At least they are not wrecking a Friday evening.... This time.

Tolero,

You really cannot do those updates between 2 AM and 6 AM Boston Time ?

Is there any technical reason why you cannot do them at these time ?

Is there any commercial reason why you cannot do them at these time ?

Seriously? Because maybe the devs that live in Boston don't want to work in the damned middle of the night.

There are 24 time zones in the world, it's always going to be peak time for someone, somewhere. It's not as though the Euro time zones are ever the only ones inconvenienced, it's just that the lot of you who whine every single patch only recall when the downtime hits your playing hours.

[ValenGodspeed]

Seriously? Because maybe the devs that live in Boston don't want to work in the damned middle of the night.
.

I know its completely unrealistic, but they would not have to Work the middle of the night patching if they made the **** Work the first time...

[Urist]

You want this company to turn its entire work cycle on its ear so you don't miss a couple of hours of game time. Who exactly is it that's being self-absorbed here?

No, we want this company to not regularly inconvenience its second-largest group of customers.

The timing of patches says one thing to me - that Turbine care more about not paying their employees overtime, than they do about the experience of their customers.

How much money would it cost Turbine to pay some of their engineers to get up early? How much money (not to mention good-will) do Turbine *lose* from not having the DDO store available for at least three hours at one of the busiest times of day?

[Flavilandile]

Apparently you missed this post, so I'll paste it in here for your convenience..

I didn't miss it, I replied to it.

And you expect coders to work during the night ? I don't expect them to work during the night.

The hotfix has probably been ready since yesterday evening, so they could have put it live during the night.

[toaftoaf]

[its haed enough to get themtofx anything, if we get that pushy they might take longer and essup more stff

[ddo.rsmo.pt]

We need posts like this more often. Thank you!

Actually, we need less. I want to play.

Carry on.

[Thriftex-ess]

UK based here and personally if servers are based in USA then gosh darn it they need to get fixed when the USA is awake. We want the fixes done properly not by some sleep starved developer, ... mind you they always are regardless of the time of day :-)

Thank you for doing before the weekend Turbine your intentions seem honourable.

[Flavilandile]

Seriously? Because maybe the devs that live in Boston don't want to work in the damned middle of the night.

There are 24 time zones in the world, it's always going to be peak time for someone, somewhere. It's not as though the Euro time zones are ever the only ones inconvenienced, it's just that the lot of you who whine every single patch only recall when the downtime hits your playing hours.

Not Devs ( as in developers, those that do the code ) , but I expect technicians and engineers in the operational side ( those that push the code on live ), those that do maintenance to work in the middle of the night.

And as the graph I posted shows, the time of lowest inconvenience is between 2 AM and 6AM Boston time until and unless we are provided with data that says the contrary.

[Hendrik]

I agree, and all the data we have so far tells us that the time of least inconvenience is between 2 AM and 6AM Boston time.

Data shows that overtime costs money.

Data shows that downtime is scheduled at the most convenient time for Turbine since Launch.

Data shows players are going to complain about downtime no matter where they live in the world.

Instead of complaining about how this minor inconvenience is so disruptive to you personally, again, where is your outrage for you fellow gamers? It is Nut Spas day in Russia and Slovak National Uprising Day in Slovakia. Think of the poor Russians and Slovakians that have downtime on Holidays!!!!

[Cordovan]

Release Notes are up.

[Qaliya]

I didn't miss it, I replied to it.

You replied to it, but based on your most recent posts, I assure you that you most definitely missed it.

And you expect coders to work during the night ? I don't expect them to work during the night.

The hotfix has probably been ready since yesterday evening, so they could have put it live during the night.

So now in addition to making unreasonable demands, you're pretending to be a mind-reader. Fascinating.

[enochiancub]

Am I living in Bizarro world or did this thread really get morphed into a thread about perceived national entitlement?

[Hendrik]

Not Devs ( as in developers, those that do the code ) , but I expect technicians and engineers in the operational side ( those that push the code on live ), those that do maintenance to work in the middle of the night.

And as the graph I posted shows, the time of lowest inconvenience is between 2 AM and 6AM Boston time until and unless we are provided with data that says the contrary.

Then we should expect you to understand that things like this are done when they are most convenient for Turbine unless it is a major emergency.

Like it always has been done and always will be...


Should be used to it now after 7 years don;t ya think?

[Hendrik]

Release Notes are up.

WEWT!


Thanks for the notes and thank the DEVs/QA for the great fixes!

[HernandoCortez]

V ery Soon
O nly those
N eeding to flag will visit Grogan's Coliseum
1 Time and then no more

LOL!

My thought exactly.