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  1. #1
    Producer Tolero's Avatar
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    Default Scheduled Server Downtime: 11:30 AM - 2:30 PM Eastern (-4 GMT) Thursday, August 29

    UPDATE 1:51 PM Eastern - The worlds have reopend! Enjoy.

    The DDO Game Servers will be brought down on Thursday, August 29 from 11:30 AM - 2:30 PM Eastern (-4 GMT) for an update to the game. Thanks for your patience, and we'll see you back in the game soon! Patch notes will be available during the downtime.
    Last edited by Cordovan; 08-29-2013 at 01:51 PM.

  2. #2
    Producer Tolero's Avatar
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    So just some special notes regarding this patch...

    We're breaking our usual pattern here a bit with today's update. Normally we like to give more advanced notice for "patches", but we are trying to get the bug fixes/crash fixes out ahead of the holiday weekend for players. Apologies for the short notice. Release notes will be available very shortly.

  3. #3
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    Quote Originally Posted by Tolero View Post
    Normally we like to give more advanced notice for "patches"
    Well, it's more notice than we had for the last one though I believe that was classed as an 'update' ?

    Just a shame it's going to take out the EU's peak playing hours. Again.

  4. #4
    Community Member Flavilandile's Avatar
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    Quote Originally Posted by Megahurtz View Post
    Just a shame it's going to take out the EU's peak playing hours. Again.
    We should getting used to be considered as second class players by now... At least they are not wrecking a Friday evening.... This time.

    Tolero,

    You really cannot do those updates between 2 AM and 6 AM Boston Time ?

    Is there any technical reason why you cannot do them at these time ?

    Is there any commercial reason why you cannot do them at these time ?
    On G-Land : Flavilandile, Blacklock, Yaelle, Millishande, Larilandile, Gildalinde, Tenalafel, and many other...

  5. #5
    Community Member Prof-Moriarty's Avatar
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    Blast it !!! I am in the EU and was just planning on a nice long Dungeon run this evening

    Guess I'll have to do LotRO instead.

  6. #6
    Community Member Hendrik's Avatar
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    Quote Originally Posted by Tolero View Post
    So just some special notes regarding this patch...

    We're breaking our usual pattern here a bit with today's update. Normally we like to give more advanced notice for "patches", but we are trying to get the bug fixes/crash fixes out ahead of the holiday weekend for players. Apologies for the short notice. Release notes will be available very shortly.
    Wow, thank you Mertolaskero and pass that along to QA and the DEV team.


    Quote Originally Posted by hsinclair
    I heard the devs hate all wizards, bards, clerics, fighters, and fuzzy bunnies and only want us to play halfling barbarian/paladin shuriken specialists!

    It's totally true, I have a reliable source. You better reroll now.
    Adventurer, Bug Reporter, Mournlander.

  7. #7
    Community Member Havok.cry's Avatar
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    Quote Originally Posted by Flavilandile View Post
    We should getting used to be considered as second class players by now... At least they are not wrecking a Friday evening.... This time.

    Tolero,

    You really cannot do those updates between 2 AM and 6 AM Boston Time ?

    Is there any technical reason why you cannot do them at these time ?

    Is there any commercial reason why you cannot do them at these time ?
    Probably, no one at work at those times to do them.
    Matt Walsh:
    But Truth is eternal, so it can never be old or new. It never ‘was’ or ‘will be.’ It just ‘is.’ It always ‘is.’

  8. #8
    Community Member HernandoCortez's Avatar
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    Bug fixes? Hmmm...

  9. #9
    Community Member Hendrik's Avatar
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    Quote Originally Posted by Flavilandile View Post
    We should getting used to be considered as second class players by now... At least they are not wrecking a Friday evening.... This time.

    Tolero,

    You really cannot do those updates between 2 AM and 6 AM Boston Time ?

    Is there any technical reason why you cannot do them at these time ?

    Is there any commercial reason why you cannot do them at these time ?
    I dare guess the same reason why you would not like to be called into work at 2am to 6am.

    Quote Originally Posted by hsinclair
    I heard the devs hate all wizards, bards, clerics, fighters, and fuzzy bunnies and only want us to play halfling barbarian/paladin shuriken specialists!

    It's totally true, I have a reliable source. You better reroll now.
    Adventurer, Bug Reporter, Mournlander.

  10. #10
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    Quote Originally Posted by Tolero View Post
    . Normally we like to give more advanced notice for "patches", but we are trying to get the bug fixes/crash fixes out ahead of the holiday weekend for players. Apologies for the short notice. Release notes will be available very shortly.
    Hey, if you're fixing stuff, it's cool. So what's getting fixed? 20th rewards? Abbot? Saga rewards?

  11. #11
    Community Member Teh_Troll's Avatar
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    Quote Originally Posted by Megahurtz View Post
    Just a shame it's going to take out the EU's peak playing hours. Again.
    What some call a bug I call a feature!

  12. #12
    Hero patang01's Avatar
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    Quote Originally Posted by Tolero View Post
    So just some special notes regarding this patch...

    We're breaking our usual pattern here a bit with today's update. Normally we like to give more advanced notice for "patches", but we are trying to get the bug fixes/crash fixes out ahead of the holiday weekend for players. Apologies for the short notice. Release notes will be available very shortly.
    Lemme guess - you're primarily fixing the Druid beguile since it's effecting the game not the player. While I support this we see these patches come out when someone is taking advantage of the game due to bugs you create and whereas the long term bugs languish for years. Like the floating arti pet after it tries to climb latters.

    I'm guessing this won't fix the fact that the race tree keeps resetting on my Human fighter either. I apologize for the combative tone, but it's a pattern I've noticed.

    Hopefully I'm dead wrong and this will actually fix something that benefits all players.

  13. #13
    Community Member Flavilandile's Avatar
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    Quote Originally Posted by Hendrik View Post
    I dare guess the same reason why you would not like to be called into work at 2am to 6am.
    It's part of my job description to be called into work at indecent hours. I get paid for that.

    In IT and Telecom it's usually a standard feature of operational jobs ( though it doesn't seems to be the case at Turbine ) , as maintenance is done at the low time in the network...
    Which is usually at an indecent hour for the common people...

    I stopped counting my all nighters at work long ago.
    ( and yes that includes being called at 2AM on January 1st and spending the whole day in a data center trying to fix a broken system )
    On G-Land : Flavilandile, Blacklock, Yaelle, Millishande, Larilandile, Gildalinde, Tenalafel, and many other...

  14. #14
    Community Member Shorlong's Avatar
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    Quote Originally Posted by Flavilandile View Post
    We should getting used to be considered as second class players by now... At least they are not wrecking a Friday evening.... This time.

    Tolero,

    You really cannot do those updates between 2 AM and 6 AM Boston Time ?

    Is there any technical reason why you cannot do them at these time ?

    Is there any commercial reason why you cannot do them at these time ?

    And then the asian players will be upset. Or what about third shifters on their day off, wanting to get some gaming in?

    There is no good time to do updates for a game that is worldwide, so they pick the largest audience and work around there. The US is the main audience, and they are based in the US, so they work around that schedule.
    Shorlong - Pale Master, Cevon - Druid Archer, Gorgnak - Barbarian, Addanc - Bear Tank, Juristash - Shadar Kai Assassin, Treiah - Morninglord Tempest Ranger, Baylfyre - CC Bard, Deimanus - Bladeforged Melee Arti, Daerian - Healing Cleric Morninglord, Krazig - Pally Tank, Veriste - Shadar Kai Death Knight, Xanapheia - TWF FVS, Helainia - Shadar Kai Henshin-Theif

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  15. #15
    Community Member Teh_Troll's Avatar
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    Quote Originally Posted by Shorlong View Post
    The US is the main audience, and they are based in the US, so they work around that schedule.
    Anyone else thinking about the "Team Amrica: World Police" theme song right now?

  16. #16
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    Quote Originally Posted by Tolero View Post
    So just some special notes regarding this patch...

    We're breaking our usual pattern here a bit with today's update. Normally we like to give more advanced notice for "patches", but we are trying to get the bug fixes/crash fixes out ahead of the holiday weekend for players. Apologies for the short notice. Release notes will be available very shortly.
    We need posts like this more often. Thank you!

  17. #17
    Community Member Thalmor's Avatar
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    Quote Originally Posted by Tolero View Post
    The DDO Game Servers will be brought down on Thursday, August 29 from 11:30 AM - 2:30 PM Eastern (-4 GMT) for an update to the game. Thanks for your patience, and we'll see you back in the game soon! Patch notes will be available during the downtime.
    NOOOOOOOOOOOOO!!!! Now what am I suppose to do over my lunch hour, or at least the 55 minutes after I finish eating.
    Where is my GREATBOW???


  18. #18
    Community Member Grimlock's Avatar
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    Quote Originally Posted by Flavilandile View Post
    We should getting used to be considered as second class players by now... At least they are not wrecking a Friday evening.... This time.

    Tolero,

    You really cannot do those updates between 2 AM and 6 AM Boston Time ?

    Is there any technical reason why you cannot do them at these time ?

    Is there any commercial reason why you cannot do them at these time ?
    Can I remind you that this is a game created and run by a company in the United States whose main customer base consists of American citizens?

    Can I also remind you that from a business perspective hiring and staffing a group to work a third shift schedule for a software/gaming company would amount to a ridiculous amount of labor/overhead not to mention overtime expenses that does not have any ROI what so ever?

    Please be realistic. You live in Europe/Asia you will have to deal with United States timezones with respect to patches/updates.
    ~ Archangels ~
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  19. #19
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    Quote Originally Posted by Flavilandile View Post
    We should getting used to be considered as second class players by now... At least they are not wrecking a Friday evening.... This time.

    Tolero,

    You really cannot do those updates between 2 AM and 6 AM Boston Time ?

    Is there any technical reason why you cannot do them at these time ?

    Is there any commercial reason why you cannot do them at these time ?
    That's Oz, Korea and Japan peak playing hours. Try again!
    Quote Originally Posted by Kmnh View Post
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  20. #20
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    Quote Originally Posted by Grimlock View Post
    Can I remind you that this is a game created and run by a company in the United States whose main customer base consists of American citizens?

    Can I also remind you that from a business perspective hiring and staffing a group to work a third shift schedule for a software/gaming company would amount to a ridiculous amount of labor/overhead not to mention overtime expenses that does not have any ROI what so ever?

    Please be realistic. You live in Europe/Asia you will have to deal with United States timezones with respect to patches/updates.
    This is way too sensible for a patch notice thread.

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