Quote Originally Posted by Towrn View Post
This isn't a defense of Turbine, but, besides maybe an epic elite raid that is half completed, why would you wait for an hour for anything from a GM? If its a quest bug, restart the quest. It shouldn't happen, but it does, so why waste your time if it does happen. If it's a non quest bug, there's most likely nothing in game can do for you, bug report on the website.

I have been playing this game since just after launch and I have had to talk to a GM aprox. 10 times.
I have played quite a bit of other MMO-s and it's usually worth it to call a GM/admin if you get stuck somewhere or a bug stops you from getting xp.

However in the case of DDO, I compltely agree with you. The problem was that I didn't know this beforehand and I did try to get help some 5-6 times.