Update Regarding Connection Issues from August 3rd-5th

[sheltcar]

All I want to do is play. My daughter is having sleepover here all weekend. I need some sanity. PLease fix this issue soon. I still can not login to the client.

[Dibler]

All worlds are down 12:12 21st Aug

[MistressofDeath]

How long are the worlds going to be down?

[zwiebelring]

7pm - 10pm announed in launcher. I don't think it is about connection issues this time, though. Or so I hope. The ingredients bags need that hotfix asap.

[Dibler]

yeah didn't see the launcher message, oh well 2 hours to kill...

[Brummelman]

After having no trouble previously, I could login a couple of hours before writng this, I now get the load 33%, then cant connect to patch server error, with connection time-out.

Since the update my launcher has been wanting to download MS Visual C++ 2005 SP1, but I dont think thats relevant although annoying.

Running Win8, and from Sweden if that is useful.

Edited: Or I could be an idiot with the wrong date and day. I'll be back when the servers open...

[Deathdawg]

I know that the servers are down would that also toss an error that unable to authenticate? Such as getting the 'Failed to read authentication response [err: unexpected end of file][line: 1][col: 1] been getting this since this morning 8/21 and just hoping the downtime and this is related if so please forgive my ignorance oO

Edited: Sorry for leaving the post but got my answer for the error on another thread sadly for my brain and ego was the one telling about the downtime oO chalk it up for not reading ahead lol. link below for those interested...and hopefully allowed
https://www.ddo.com/forums/showthrea...=1#post5073512

[vampiregoat69]

Here it is Sept 1st and was able to play all day with no problems. 12am and I go to log back in and suddenly now it says failed to queue for server.

[TheSneakster]

Sept 1st, 2013 2:30PM Pacific time (GMT-7) and the Turbine Launcher is not even getting past the first message it puts up "Installing Pre-Reqs". I have tried multiple times and restarted the machine to no avail.

Michael "TheSneakster" Hobson

[Evean]

I’m stuck on “Installing Pe-Reqs.”

[dopey69]

same here

stuck on loading prereqs

[Jericho86]

same here, installing pre-reqs...

[Blayz]

Logged in at 6:30am Pacific today no issues. Come back at 2:30pm and now it sticks at Installing Pre-Req.

Grrrrrrrrrrr

[Trugaard]

Turbust..err...Turbine. Or WB games or whoever we're dealing with these days. FIX THIS ISSUE.

[Tealcie]

Buggered here as well.

[garynash7070]

thought you would like to know.

[Blayz]

For the heads up. Looks like my anticipation for a 3 day weekend of gaming and BBQ was more than the servers could handle.

[Zenako]

Not that it should matter, but we did have some thunderstorms in the Boston area early afternoon. This doubly blows since my wife was planning on an afternoon of mob crushing with her "Kensai"...

[iam45123]

Update 8/8/2013 3:31 AM - There has been a resurgence of this issue, and we highly recommend players explore the workarounds described below...

If you are able to, take advantage of the temporary workarounds to use an alternate connection method (such as VPNs, tethered cellular, or acquiring a new IP address from your ISP) - any alternate internet connection that does not happen to route through the cached network paths from your existing provider. This may allow some of you to enter the game until such time as this rerouting and propagation completes.

Not quite; one of the fixes--which I finally tried this morning before the service provider fix was in place was the Cyberghost VPN.

Where is even mentioned? What alternate fixes? I see mention of possible workarounds (if ur able to, it may work) but no workaround described other than "Cyberghost fix"; if you read all the posts. Why is so hard to find what you're talking about??
Crazy thing is, I logged out for just 10 mins, today Sept 1st. Now I need to learn more techy stuff, install an app or go about RL. Since in RL I had sum time to play the app I subscribe to (DDO), I guess I'm paying Turbine & DDO to play free/limited web apps.
Makes me glad you advertise in Facebook; at least a small part of what I pay is going to the site I'm at while the goo'rus get the techy stuff straight o.O

[balvix]

Fantastic, cant play once again, i'm beginning to question why i pay for a service that has so many issues, last time was during a heavy farming event that i had a lot of things to get out of, not only did i miss many days of the farming but there was no completing any items due to loss of time. While those who were able to log in completed many items i sat hoping to finish even 1, now i must wait an entire year to try again. What will i pay for this time only to not recieve?