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  1. #121
    Hero DanteEnFuego's Avatar
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    I did get bored and fired up an old Diablo 3 install. This outage has reaffirmed how much better DDO is than other games when it is up, which is almost always for me... The last times we were down this long I ended up with new children. My wife has locked herself in her closet... Please save her soon!
    "The lion cannot protect himself from traps, and the fox cannot defend himself from wolves. One must therefore be a fox to recognize traps, and a lion to frighten wolves." Niccolò Machiavelli
    Thelanis: Arbix Completionist (23rd Life), ArbySoul, ArbyBarb, ArbyPriest, Arbificer etc.

  2. #122
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    No change for me.

    Sarlona server (where I normally play):
    -Still failing at "Searching for Logon Server" after 20 attempts
    "connection failed. Client timed out the connection."

    Cannith server:
    -works normally

    J

  3. #123
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    Still experiencing the same issues that started last night.

  4. #124
    Community Member syrturen's Avatar
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    Jun 2013
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    18

    Unhappy

    Quote Originally Posted by Cordovan View Post
    All right, we've taken a step that we are hoping will have alleviated this issue as of 12:36 pm Eastern time. Please do not report any issues that you may have experienced prior to this time and let me know:

    1. Are you currently continuing to experience issues logging into your characters in-game?
    2. Are you able to log into the game, but are finding yourself being disconnected during loading screens (barring the longstanding issue where you may be kicked out upon first log in, then successful the 2nd time?)
    1. No. Still stuck on "Initializing..."
    2. No.

  5. #125
    Hero, Mo Bro H'ro, & MB Super-H'ro ComicRelief's Avatar
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    Aug 2010
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    Default No Joy

    Negative, Ghostrider. As of 09:50 Pacific (12:50 Eastern), still unable to get past splash screen after selecting charcater.

    {Has't anyone got any missles left?}
    "...At least it tells us they understand our language; they're just not willing to speak to us in it. -Who knew they were French?"

  6. #126
    Community Member mons's Avatar
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    Mar 2006
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    Still the same issue for me on Live since 10pm Saturday night which is Initializing...... Ive been having no problems loging onto Lamania or the forums.

  7. #127
    Community Member ManCow's Avatar
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    Aug 2013
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    7

    Angry Login issues as well

    I can log into Cannith but not Orien which has all my main toons I play

  8. #128
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    Quote Originally Posted by Cordovan View Post
    All right, we've taken a step that we are hoping will have alleviated this issue as of 12:36 pm Eastern time. Please do not report any issues that you may have experienced prior to this time and let me know:

    1. Are you currently continuing to experience issues logging into your characters in-game?
    2. Are you able to log into the game, but are finding yourself being disconnected during loading screens (barring the longstanding issue where you may be kicked out upon first log in, then successful the 2nd time?)
    1) My screen locks up while "initializing..."
    2) Can't get that far

  9. #129
    Community Member ForumFrenzy's Avatar
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    Jul 2013
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    I tried multiple different characters since Cordovan stated that it was with select characters. Was able to get online with 1 out of 10 or so and then tried to enter sands where the loading screen came up, no progress was loaded, and a connection lost message was received after about 2 minutes. Checked the same toon again to see if I could log back in and was successful so it may indeed be character specific.
    Throw away account for forum use only. I will let you guess who my in-game persona is.

  10. #130
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    Quote Originally Posted by Cordovan View Post
    All right, we've taken a step that we are hoping will have alleviated this issue as of 12:36 pm Eastern time. Please do not report any issues that you may have experienced prior to this time and let me know:

    1. Are you currently continuing to experience issues logging into your characters in-game?
    2. Are you able to log into the game, but are finding yourself being disconnected during loading screens (barring the longstanding issue where you may be kicked out upon first log in, then successful the 2nd time?)
    1. as before, i can log in
    2. nothing has changed - after character selection - "loading ... plz wait" ... then losing connection

  11. #131
    Community Member
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    Quote Originally Posted by Cordovan View Post
    All right, we've taken a step that we are hoping will have alleviated this issue as of 12:36 pm Eastern time. Please do not report any issues that you may have experienced prior to this time and let me know:

    1. Are you currently continuing to experience issues logging into your characters in-game?
    2. Are you able to log into the game, but are finding yourself being disconnected during loading screens (barring the longstanding issue where you may be kicked out upon first log in, then successful the 2nd time?)
    1. Yes
    2. No. Was able to log into the server and some of my characters, but now get the "Searching for logon server" until the client disconnects.

  12. #132
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    Default still cannot log in to Argo

    Quote Originally Posted by Cordovan View Post
    All right, we've taken a step that we are hoping will have alleviated this issue as of 12:36 pm Eastern time. Please do not report any issues that you may have experienced prior to this time and let me know:

    1. Are you currently continuing to experience issues logging into your characters in-game?
    2. Are you able to log into the game, but are finding yourself being disconnected during loading screens (barring the longstanding issue where you may be kicked out upon first log in, then successful the 2nd time?)

    I am still stuck at the 33% failed screen, an update error occurred, server connection timed out. I have previously submitted a ticket. I live in California and the problem started last night around 7pm when I stepped into Crystal Cove. I cannot get far enough logging on to even select another server.

  13. #133
    Community Manager
    Cordovan's Avatar
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    All right, thanks. There is no need to reply to my last post at this time. We are continuing to look into various things, and recognize that our last action taken failed to alleviate the issues being reported. I will keep you updated when I have something new.
    Have fun, and don't forget to gather for buffs!
    Follow DDO on: Facebook Twitter YouTube
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    Hello from Standing Stone Games! Facebook Twitter
    For Support: https://help.standingstonegames.com



  14. #134
    Community Member ForumFrenzy's Avatar
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    Jul 2013
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    Interestingly I tried logging in with a second account while on my primary and received a logged on guild message for the character I was attempting to log on (with no progress shown on the second account loading screen) followed a minute or so later with a logged off message for that same toon. This was followed about a minute later with a connection lost message on the secondary account. It appears at least some of the logging activity is taking place and up to the guild message logon post is occuring correctly.

    The guild message occurs almost immediately after selecting a character for logon however.
    Throw away account for forum use only. I will let you guess who my in-game persona is.

  15. #135
    Community Member ChiliBean's Avatar
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    Quote Originally Posted by ChiliBean View Post
    Khyber is up. No more "initialization" message.
    Now it's back to being stuck on "initialization".

  16. #136
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    Quote Originally Posted by Cordovan View Post
    All right, thanks. There is no need to reply to my last post at this time. We are continuing to look into various things, and recognize that our last action taken failed to alleviate the issues being reported. I will keep you updated when I have something new.
    Batman may be behind this. Only he can be responsible for this infinite crisis.
    Last edited by unacceptable; 08-04-2013 at 01:20 PM.

  17. #137
    Community Member ForumFrenzy's Avatar
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    Tried accessing different instances. Entering a quest worked (Ruined halls), transfer between public zones worked (Sands public zone, marketplace, house K), transfer to guild airships worked. However, entry into any explorer zone failed. Sands entry lost connection, Searing Heights entry 1 recovery from failed teleport and one lost connection. Also, I cannot log onto that toon anymore.
    Throw away account for forum use only. I will let you guess who my in-game persona is.

  18. #138
    Community Manager
    Cordovan's Avatar
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    I realize this is a fairly labor-intensive process, but if a couple of folks are willing, please try flushing your DNS to see if that makes a difference. It would help us rule out or focus on possible DNS-related things as we investigate a cause:


    1. Start by power cycling your router and/or modem by unplugging them, waiting 10 to 20 seconds, then plugging them back in. Once those have reset themselves click on the "Start" button and then click on "All Programs" Choose "Accessories".
    2. In the menu, find the "Command Prompt" icon, right-click it and choose Run as Administrator (on Win8 hold alt and press "X" and select "Command Prompt (admin)" from the list). If this option is not listed, simply left-click the command prompt icon instead.
    3. On the Command Prompt window that pops up, type the command below exactly as it appears, hitting the enter key afterward: ipconfig /flushdns
    4. When that command finishes, there should be a message of "Successfully flushed the DNS resolver cache", at which point please reboot your computer and upon re-entering Windows, and test again to see if the issue persists.
    5. If after typing in the ipconfig /flushdns command and hitting enter you do not see the success message, or if you received an error, ensure that you typed the command exactly as it appears above.


    Thanks!
    Have fun, and don't forget to gather for buffs!
    Follow DDO on: Facebook Twitter YouTube
    Join us on Twitch!
    Hello from Standing Stone Games! Facebook Twitter
    For Support: https://help.standingstonegames.com



  19. #139
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    Quote Originally Posted by Cordovan View Post
    All right, thanks. There is no need to reply to my last post at this time. We are continuing to look into various things, and recognize that our last action taken failed to alleviate the issues being reported. I will keep you updated when I have something new.
    anythign productive we can do to help you out? I submitted a ticket but to reiterate, I am from Louisiana and I have Atnt as a provider. My log in gets stuck at 33%.

    on a side note, thank you for keeping us up to date. Also, I dont mind a day or two, but i pay for ViP and i was wondering, will we be re-embersed in any way if this continues?

  20. #140
    Community Member garynash7070's Avatar
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    Feb 2006
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    243

    Default Can't log into Cannith my main server, but I can to Khyber?

    Yesterday starting at 7pm CST I tried logging into Cannith. I get the connecting attempts 1-20 issues. I try for an hour. So I tried logging into Khyber, which I haven't played for 5+ years. I get in and log onto Flear, a character I haven't played since making toons on Cannith. If it tells you how long it has been, I have in my inventory a Birthday Cake of Wishes which was issued after the first anniversary of the game I believe. Also, there sits the 6 year old cake.

    Other players in my guild and I were talking on TeamSpeak. Some were VIP, some were not. A mixture of both account types all got in, but I didn't? I have spent over $2000 on this game in the past 7 years and 5+ months. I am off this weekend to find this? My 3 month VIP payment is coming out on 8/12/13. Don't think I am giving this game anymore money. I love this game, but I can live without it.
    Krylor----Lauralinn----Thorriin----Hunii----Ciinder----Holdiin---- Leader of A Better Place

    " You are not only yourself but everyone and everything around you!"

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