Closed Beta Login Issues

[playkat13]

OK, it may sound bad but I'm glad I am not the only one having this issue. I get the world is up but failure to queue server. So the whole weekend thing is shot. Will the DV's make up for this issue? how can it be fixed if not already done so?

[Runeskald71]

Log sent... weekend and any chance at the prizes lost... so much for guarantied beta access

[Burtle]

Thank you very much for sharing that completely unhelpful and unnecessary post. I for one have been trying to connect since roughly 0900 CST Fri and have not been able to regardless of what steps I have taken, its nice to know that you not only are able to connect but feel the need to post in a thread specifically started to garner some help from the people who can fix a collective issue shared by many community members just to let everyone know that you and you alone are having no problems. Thank you very much, and may you live in interesting times.

Your welcome....;)

BTW, I'm not in the business to appease others in their times of need, I just noted that I was able to get into the beta server that I had opened the client, it started to update itself, after which I was able to log in and load into the game. :cool:

If my being able to load in to the game after all of your failed attempts upsets you, then do what I did, in the upper right hand corner of your launcher are a set of small boxes, one of which resemembles and "x"... click on that and GO OUTSIDE AND SPEND THE DAY IN THE SUN.... get out and do more than just sit in front of your computer all blasted day.:rolleyes:

Oh and one more thing,

I don't care what issues you had prior to coming to this forum, but spouting off at me in anger and frustration is NOT the way to make friends.

Cheers. :D

[Psimas]

Yes, it is kind of disappointing to not be able to log in, but seeing as I, personally, have only the vaguest idea of how to create an entire world for thousands of people to interact with, I cannot get too bent out of shape.

Hell, I have enough difficulty running 5 or 6 people in a P&P D&D game.

So, if all you geniuses out there would send your resumes into Turbine, telling them that YOU can fix all their issues, we could all get to log in...

I'm just saying...

[Meretrix]

At least you guys can open the launcher. I click my Lamannia shortcut and nothing happens, not even an error message. This happened when Lamannia first when live with the xpack and I ended up having to reinstall Lamannia, which worked. Don't tell me I have to reinstall it again?!?!

[Rigermortis]

Your welcome....

BTW, I'm not in the business to appease others in their times of need, I just noted that I was able to get into the beta server that I had opened the client, it started to update itself, after which I was able to log in and load into the game.

If my being able to load in to the game after all of your failed attempts upsets you, then do what I did, in the upper right hand corner of your launcher are a set of small boxes, one of which resemembles and "x"... click on that and GO OUTSIDE AND SPEND THE DAY IN THE SUN.... get out and do more than just sit in front of your computer all blasted day.

Oh and one more thing,

I don't care what issues you had prior to coming to this forum, but spouting off at me in anger and frustration is NOT the way to make friends.

Cheers.

It's a Beta - our job is to test and report. We're not "entitled" to anything accept the privilege of providing feedback and having an input into the future of the game.

You have done what you're expected to do - provided feedback. It was positive feedback but knowing that the issue isn't happening to everyone is possibly important to eventually solving the issue.

Well done and don't pay attention to the self entitled whiny people ;p

For the record I'm one of those who can't log in and have forwarded logs and a DXDiag to DDOmournlandsmailer@turbine.com.

[Burtle]

It's a Beta - our job is to test and report. We're not "entitled" to anything accept the privilege of providing feedback and having an input into the future of the game. You have done what you're expected to do - provided feedback. It was positive feedback but knowing that the issue isn't happening to everyone is possibly important to eventually solving the issue.Well done and don't pay attention to the self entitled whiny people ;pFor the record I'm one of those who can't log in and have forwarded logs and a DXDiag to DDOmournlandsmailer@turbine.com.

Thank you for your candid and supportive comment, I empathise with all your plights, as my wife's computer seems to have the same issue y'all were having as well... I am attempting to redownload the Beta Client and try to reinstall it.. hopefully it will fix the issue.Cheers

[Teh_Troll]

Thank you for your candid and supportive comment, I empathise with all your plights, as my wife's computer seems to have the same issue y'all were having as well... I am attempting to redownload the Beta Client and try to reinstall it.. hopefully it will fix the issue.Cheers

It won't.

This is a server-side login issue, not a client-side install issue.

[MalkavianX]

At least you guys can open the launcher. I click my Lamannia shortcut and nothing happens, not even an error message. This happened when Lamannia first when live with the xpack and I ended up having to reinstall Lamannia, which worked. Don't tell me I have to reinstall it again?!?!

I'll bet you 10 cp that your DDO icon is pointed towards dndlauncher.exe. Right click on the shortcut and in the target field, change dndlauncher.exe to turbinelauncher.exe. That being said, you will now be able to enjoy tbe "world is full" error that the rest of us are currently enjoying.

[Burtle]

It won't.This is a server-side login issue, not a client-side install issue.

That's odd, cuz at first I was getting the server full issue as well, but then I reinstalled and updated the beta client on my computer and it seemed to fix it.. We'll just have to see..

[massage1]

Hey everyone!

We're still working on a fix for this issue but it looks like it's a bit more involved than we had hoped for.

We're not going to have a fix ready for tonight (Saturday night for us here at Turbine) and unfortunately it's also possible that we wont have a fix until Monday.

Sorry to be the bearer of bad news but I will continue to keep everyone posted as I learn more!

I hope nobody tries to kill the messenger.
Thanx for the update. Work hard and let us know when you can. At the very least we DO like updates, even if it's bad news. So please keep 'em comming.

[massage1]

Anyone else getting a license review twice on both this and the live logins?

yws...but if you stick to opening the same launcher again they don't appear. (at least for me)

[Samir_Bennal]

Anyone else getting a license review twice on both this and the live logins?

Have had the double license review pop up twice for at least a couple years now. Any time I want to log into Lama, pop up two reviews. Go back to live, pop up two reviews. It's always the first time logging into one server after being on the other one.

[Samir_Bennal]

So beta testing is for us to help find what is wrong with a new build. Has to be the easiest beta test I have ever been involved with. Found the ultimate problem with the build. YOU CAN'T BLOODY LOG ON.

[mesoro]

look yall no complaining will bring the servers up just chill and wait its all ya can do thye are trying to fix the issue. please just try to understand this aint thier fault and they are good at making it up to us

[Galdrean]

Good to read that all have the login problem so it isn't just me
I try use the Mac version

[MalkavianX]

look yall no complaining will bring the servers up just chill and wait its all ya can do thye are trying to fix the issue. please just try to understand this aint thier fault and they are good at making it up to us

I'll agree that they are usually good at making it up but "this aint thier fault"? Really?

I'd be curious to know if they handed out all the prizes that were supposed to be given out this weekend. If they did, just how do you suppose they would make it up to those that couldn't log in?

[Tralus]

look yall no complaining will bring the servers up just chill and wait its all ya can do thye are trying to fix the issue. please just try to understand this aint thier fault and they are good at making it up to us

Mesoro does have a point. Yes, Turbine has done this many times before, but they do make it up in one way or another. WE just have to sit tight for now. It's not always easy finding a connection issue for people that all have the same issues, but could be very different logs, that includes people that state they could not find the log file. Somewhere some coding got screwed up. Nothing much we can do besides support in finding the issue. Log in errors to a server isn't fun. I know I have issues with my minecraft server and that is only for a handful of people, not hundreds.

So, any other things noticed while downloading, patching, or file wise that doesn't match might help things along. Logs do, error messages while patching (I noticed I got one at 97% of patch but didn't get to sit down in time to read it before it restarted the launcher to redownload).

Lotro had the same issue back in may with the live servers. Might be the same thing, might not be. Either way support is all we can do as a player community. Every bit of useful info that we can give makes the game better. Sure, most times the team can't get it patched before release. Not always their fault. Either they are pushed to release on time, the bug didn't get put as high priority, or time ran out.

So, ranting may feel nice, but is not productive. They will make it up to use, I am sure.

[Munkenmo]

Oh, and bravo on having a contest/lottery when there is quite a few people are locked out. While I hold no delusions that I would have won, it would have been nice to have been allowed to participate....

If it makes you feel any better, I was able to log in all weekend. But since I'm from New Zealand I'm not allowed to participate in the contest.

[Meretrix]

I'll bet you 10 cp that your DDO icon is pointed towards dndlauncher.exe. Right click on the shortcut and in the target field, change dndlauncher.exe to turbinelauncher.exe. That being said, you will now be able to enjoy tbe "world is full" error that the rest of us are currently enjoying.

It is pointed to dndlauncher.exe but I noticed the patch moved my turbinelauncher.exe into a backup folder and didn't create a new one. I copied it back into my lammania folder and it's working now and I was able to log in no prob.