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  1. #121
    Community Member Venny's Avatar
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    Sent I hope it helps
    Happily Deforming the Game one Leap of Faith at a time.

  2. #122
    Content Designer KookieKobold's Avatar
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    Alright, we've got a decent number of logs now, we'll dig through them and see what we get!

    Thanks everyone!

  3. #123
    Community Member SWardCo's Avatar
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    Default Email Sent

    Quote Originally Posted by KookieKobold View Post
    Alright, in order to help us figure out what is going on, we need to be able to collect launcher logs!in order to do that, i need some of you brave souls to follow the following directions:For Windows 7go to this folder on your computer (it may be hidden, so you'll need to set view hidden files)C:\Users\ %whatever your username is% \AppData\Local\Turbine\Dungeons and Dragons Online\LauncherGrab a copy of the dndlauncher.log fileFrom there send an email with that file to ddomournlandsmailer@turbine.com using the subject name "Lamannia Launcher Logs"With any luck, using some of these logs we can pinpoint the issue and get it resolved.
    Launcher logs sent.

  4. #124
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    sent...but I'll bet you anything its the way you guys send/receive packets that's causing the problem. For some reason Turbine doesn't send and receive along the same port which screws up a lot of ISP's and client setups.

  5. #125
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    Sent mine as well. Additional Information:Even tried my Dragonborn shout of Troubleshooting "Fus ro log!" and I still cant join the queue

  6. #126
    Community Member ISMisst's Avatar
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    log sent
    member of Archangels: BODHISATTVA / BREAKBEATZ / DOSEONE / DROFFSKI / EARASAMUS / ISMIST / NEOSPORING / NYOSH / NYOSHIS / THEDANCING / TONES
    long live Xoriat

  7. #127
    Community Member MiniKobold's Avatar
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    Quote Originally Posted by Morgraim View Post
    Even tried my Dragonborn shout of Troubleshooting "Fus ro log!" and it didn't work
    If that didn't work then we are probably in huge trouble!!! I suspect kobolds... it's always the kobolds...

  8. #128
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    Quote Originally Posted by Fa113n5tar View Post
    i'm not getting the world closed issue, the world is open for me, but when i try and enter i get this error:
    Just fyi same error here also, will watch forums to see when we might have this fixed.

  9. #129
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    My laptop has log files for all of my tries, do you want them all?

  10. #130
    Community Member ISMisst's Avatar
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    feel really stupid also since noticed this log file stuff many hours ago
    member of Archangels: BODHISATTVA / BREAKBEATZ / DOSEONE / DROFFSKI / EARASAMUS / ISMIST / NEOSPORING / NYOSH / NYOSHIS / THEDANCING / TONES
    long live Xoriat

  11. #131
    Community Member ISMisst's Avatar
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    Quote Originally Posted by MiniKobold View Post
    If that didn't work then we are probably in huge trouble!!! I suspect kobolds... it's always the kobolds...
    eat the kobold butter
    member of Archangels: BODHISATTVA / BREAKBEATZ / DOSEONE / DROFFSKI / EARASAMUS / ISMIST / NEOSPORING / NYOSH / NYOSHIS / THEDANCING / TONES
    long live Xoriat

  12. #132
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    Quote Originally Posted by Charitee View Post
    Is anyone else having this issue?
    I to am having this issue have had all day

  13. #133
    Content Designer KookieKobold's Avatar
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    Just to bring everything into a more central location, I've started up an official thread for this issue here:

    https://www.ddo.com/forums/showthrea...a-Login-Issues

  14. #134
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    I to have received a email invite and it keeps saying world closed and its been that way all day

  15. #135
    Community Member Teh_Troll's Avatar
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    Quote Originally Posted by MiniKobold View Post
    If that didn't work then we are probably in huge trouble!!! I suspect kobolds... it's always the kobolds...
    Which are the halfling's fault, we've already established this.

  16. #136
    Founder Lady_Draconus's Avatar
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    I only have a VIP account. I am getting the same error as everyone else.
    Ghallanda: Val'Istri Veladorn Leader of Explorers of Eberron
    Khyber: Velystri Veladorn, Zesstrya Yauntyrr, Jhaelryna Yauntyrr
    I do not have Enemies..... They are ALL Dead!!!

  17. #137
    The Hatchery
    2015 DDO Players Council
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    LrdSlvrhnd's Avatar
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    Quote Originally Posted by KookieKobold View Post
    Okay.. more information gathering:

    Have any of you who are having trouble logged into Lamannia specifically within the last 6 months?
    I was on... shortly before you went to closed beta, not sure exactly when. But certainly for at least the 'full' enhancements preview, and I believe after as well.
    "Ignorance killed the cat, sir; curiosity was framed."
    Tripoint, C.J. Cherryh

  18. #138

    Default My info to try and help KK..

    I have a VIP account (since July of 2010), last logged into Cannith a couple weeks ago and last logged into Lamannia shortly after Update 18 was released (I don't remember when exactly and I didn't stay on very long). I am getting the same login queue error as everyone else. I've also have had many issues off and on with the launcher hanging up in the update process in the past and even restoring the backup and trying again it keeps failing. I'm running Windows Vista on a HP Dv6000 laptop with IE7 installed. Umm. What other information might be relevant? I'm on a weak wifi connection from the cafe up the street. I've got a dual core processor and standard video card. 2GB of ram. 120GB Hard drive.... I've also got FF22, Opera, Chrome, and Safari installed (all latest versions for testing JavaScripts and web design), latest versions of both flash and jde... umm.. DX9... (obvious I hope)... Let me know if there is any other info I can offer.
    Quote Originally Posted by Cordovan View Post
    Now with real 100% closing.

  19. #139
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    Default same error - Server is UP... but fail to que

    since others have already sent in thier logs, ... I will wait on the answer,

    and for the guy that mentioned port issues
    I dont use a software firewall (I use a hardware appliance)
    so I am able to easily monitor in/out bound traffic
    the ports fall into normal use ranges (1024-65535)
    so that shouldnt apply.. unless you have a firewall somewhere
    with a white list (allows only these, type thing and blocks the rest)

    system:
    windows 7 ultimate 64bit
    Intel i7 quad core
    16gb of memory
    2x Gforce 560GT
    2x SSD in raid 0

  20. #140
    Community Member thor360's Avatar
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    Thumbs down

    Quote Originally Posted by KookieKobold View Post
    Hrmm.. have any of you tried rebooting your computer and trying to log in again?
    i've completely redone everything regarding ddo on my computer...

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