getting data centers freeze

[lolgamerz]

ive just recently downloaded ddo, i get to getting data centers and thats as far as it goes. i have left it for 6hrs on this screen and it has not progressed any further. i have serched the support forums and have got nowhere in resolving this issue.

ok things that don't work
command prompt refuses to operate in windows 7 as people expect it keeps coming up saying this is not a know command no matter what is entered!!

fire wall is open for all game ports.

now what do i do?

[Charononus]

ive just recently downloaded ddo, i get to getting data centers and thats as far as it goes. i have left it for 6hrs on this screen and it has not progressed any further. i have serched the support forums and have got nowhere in resolving this issue.

ok things that don't work
command prompt refuses to operate in windows 7 as people expect it keeps coming up saying this is not a know command no matter what is entered!!

fire wall is open for all game ports.

now what do i do?

For troubleshooting purposes I'd try to turn off your firewall temporarily to see if that fixes it. If it does you know you missed something. Another thing to try off the top of my head is to run the launcher as admin. If neither of those fix things I'm out of ideas but hopefully someone else will have an idea.

[lolgamerz]

tried both of these and still not working. run as admin happy cloud locks the program up and says to contact support, but i dont have any characters or anyhting like that because im yet to load the game so i cannot fill out the form

[Charononus]

tried both of these and still not working. run as admin happy cloud locks the program up and says to contact support, but i dont have any characters or anyhting like that because im yet to load the game so i cannot fill out the form

Sorry I'm out of ideas then, good luck to you.

[Philibusta]

Try pulling up your Task Manager and watching the performance of the DDO launcher as it does its thing. Sometimes it tops responding, if youre on a laptop with a slower processor, or if you have a less-than-optimal internet connection. I'm playing on an HP laptop atm with a dual-core 1.3GHz processor, and I am (unfortunately) having to use a crappy ClearWire connection. Sometimes the game just wont load for me, and I have to End Task and try again.

[lolgamerz]

have been watching task manager, it says its running correctly