Why o why have my account beed downgraded to premium?
I have pre paid for 1 year VIP and now 1 month before that time is due Im down to premium.
And I was expecting to get 4 more days for free aswell but NO! You guys take 1 month away from me!
HELP!
Results 1 to 6 of 6
Thread: My account!
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03-12-2013, 02:51 AM #1Community Member
- Join Date
- Aug 2011
- Posts
- 13
My account!
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03-12-2013, 03:47 AM #2Community Member
- Join Date
- Jan 2011
- Posts
- 1,133
Have you tried calling Turbine Account Support yet? They would probably be able to help more effectively, and much quicker, than a post on the forums.
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03-12-2013, 12:54 PM #3Community Member
- Join Date
- Aug 2011
- Posts
- 13
Well as I live in Sweden its not the most easy thing to do but yea I tried but when I did they were ofc closed..
Originally Posted by shadereaper33
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03-12-2013, 05:59 PM #4Community Member
- Join Date
- Jul 2009
- Posts
- 0
Important bit in redAccount Management Assistance Need help with your account? Get help from other players here
No one here in this forum can help you with this issue. Submit a ticket or call them.
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03-12-2013, 06:31 PM #5
Rigging up skype, OP, will help lesson the long distance call. Originally Posted by MsEricka
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03-13-2013, 03:11 AM #6Community Member
- Join Date
- Aug 2011
- Posts
- 13
Thanks for your advise
The skype bit is prob best idea and calling!
But its still annoying as hell that they dont have a 24h support.
And ticket has been sent 2 min after i noticed it but wait for 5-9 days for them to reply or try to fix it....
Hopefully I will get full refond for eatch day that I miss out on VIP!
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