Missing outfit returns

[Charononus]

Pix or it didnt happen.

Do you really want pix? Think about this carefully, it hurts to dig out your own eyes.

[Buggss]

What part of my post should be ignored? The part where I was correct or the other part where I was correct? Outfits that were equipped at the time of this unfortunate incident were still equipped even if one logged into the character wearing them. That they did or did not appear in MyDDO - that bastion of utter reliability - is of no consequence. The problem was one of display, not existence. If there were but a single code path to perform item data integrity checks, the story may have been different.

Oooo touchy...

This bit:

That's kind of a chicken and egg question. Without logging in to a specific character, how would one know if an outfit was missing?.....

because you could tell if some outfits were missing without logging on to that toon.

[sebastianosmith]

Oooo touchy...

No, simply trying to allay any concerns some people may have with missing outfits. None were permanently destroyed.

because you could tell if some outfits were missing without logging on to that toon.

By consulting MyDDO, one could tell that there was possibly something askew with a single outfit if a character happened to wearing it when active; and only if it was a non-named outfit. This does not address the original question of "did the outfits disappear only when logging in on a specific character, or did they *poof* on ALL characters that had them, regardless of actively logging in with them?". MyDDO provides no information pertaining to a character's entire inventory. The only way to determine that would be to log into the character.

[cdbd3rd]

Hey, thanks for the answers guys.

Don't let my question touch off too much of a debate. My main concern was just whether I had to go thru all my outfitted alts across the servers checking mailboxes.

[sebastianosmith]

Hey, thanks for the answers guys.

Don't let my question touch off too much of a debate. My main concern was just whether I had to go thru all my outfitted alts across the servers checking mailboxes.

You are welcome.

Unfortunately, I suspect you will have to do quite a bit of mailbox checking given the nature of the problem and its proposed solution.

[Buggss]

Hey, thanks for the answers guys.

Don't let my question touch off too much of a debate. My main concern was just whether I had to go thru all my outfitted alts across the servers checking mailboxes.

You are also welcome.

[Ibdsnake]

I have read through the thread and, if I understand correctly, the missing outfit fix bought the system to a crawl, people were getting outfits they never had or used to have so they bailed on the fix and now a remedy is not expected until after the weekend???

[toaf]

man a weekend of all the nakid monks... . . . ... . . yaa interns

[jrmcnz]

I still have not had my missing outfits returned. When will the process be complete?

[Brendae]

I had an outfit in my mailbox (Expired auction shortly after patch 17, before the hotfix.) which still hasn't been returned to me. The mail is there but the outfit isn't in the item slot and I can't detach it.

Could you see about resolving this issue please?

[Hiiler]

Haven't checked all my mail messages yet in game, but I think I have gotten all my outfits back. There's a little problem though , my 2 monk characters lost their outfits,but all outfits are in one monks mailbox. Not complaining much, at least I have all outfits back.

Just letting it know that this kind of bug has happened also.

[Sir_Noob]

Ok, I got an outfit back, I know for sure it isn't mine since there is a large brown spot in the back...

What kind of tomfoolery is this?

Can I get some sort of re-imbursement to cover the drycleaning?
What if the stain doesn't come out?

On second thought, can I just have a nice new one?

[Jaggie]

*noms on cookies while she waits*

[CarpeNoctu]

UPDATE 4:03 PM Eastern - The reimbursement process has been temporarily suspended while we look into an issue with the process. We will let you know when the reimbursement process resumes. Thanks!

Do what you gotta do, and know that we appreciate it... It would be nice if you could hurry a bit though... My horc dark monk is starting to get annoyed about wearing a dress, and to be honest, he kind of scares me a bit.

[valkyrie621]

3 days later and My Monk is still unclothed. Poor guy, It's still snowy in Eveningstar. Brrrrrr........

Athanyl- the frozen monk

[wrhellmann]

Any update?

[arcattaii]

I still missing my large guild slot outfit, I sent a ticket to in-game GM, he only replied me a forum link to the known-issue list... could you tell us the status of return progress?

[moomooprincess]

That have lost their outfits. My outifts that are lost are mostly flavors of XYZ of greater fire resistance(16th and less) and improved fire resistance(6th level or less). Unfortunately, I don't really remember exactly.

I know I am missing outfits on Argonesson, Cannith, and Ghallanda. At least I can tell what characters were affected when I login and my outfit/robe is missing from what I am currently wearing and the inventory spot is BLANK. But I am not down to my skivvies, I am wearing some random looking pant suit.

I also know that if my character was wearing a deathblock outfit and I logged in, it did not disappear.

Deathblock is now called DEVblock.

[Indarien]

Im sry, can i recieve some advice, we are, my wife and me, we are send reports 6 day ago (!!!SIX DAYS!!!) about lost outfits(my), and lost item shop pet(my wife),so, today i recieve a mail that tickets are closed and we need to open new tickets, great job, it helps us...so, problem with lost items was not resolved yet.
First question - why that tickets was closed but problem wasnt solved?
Second question - how much tickets we need to open to resolve one problem?
Third question - when we will recieve our items?

WBR, Indarien.
Sry for bad english, not my primary. =)

PS So, outfits not very important =) But pet - it is, cos my wife dont wanna play without pet =)

[Cordovan]

We're still working to get everyone their missing outfits back. We expect to have more news to share about this within the next day or so, stay tuned and thanks.