When i try to upgrade my account from Premium to VIP, as I go through the billing info I get told I can now play Lord of the Rings. Is this a typo or does it include DDO?
Thanks in anticipation of a reply
Results 1 to 7 of 7
Thread: upgrading to VIP
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02-18-2013, 02:32 AM #1Community Member
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- Aug 2010
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- 2
upgrading to VIP
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02-18-2013, 10:28 AM #2Community Manager
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- Nov 2010
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- 0
Were you able to successfully get your DDO VIP subscription? Wondering if this is a text error. For example, do you now have more character slots, and races/classes available to you?
Have fun, and don't forget to gather for buffs!
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02-18-2013, 04:28 PM #3Community Member
- Join Date
- Aug 2010
- Posts
- 2
vip subscription
I didn't complete the forms, I bailed out where it said about Lord of the Rings. Still unsure whether or not to proceed as I don't really want LOR subscription.
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02-20-2013, 04:40 AM #4Community Member
- Join Date
- Oct 2010
- Posts
- 1
I'm getting the same thing :(
I want to resume my VIP but this is what I'm getting:
First I click on [Get Unlimited Access]
Then it shows my (Credit Card on File) I click [Submit]
Then I get this message:
Why LOTR??? I want DDO. Please help I want to renew my sub for DDO.Last edited by x_gel_x; 02-20-2013 at 04:51 AM.
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02-20-2013, 08:06 AM #5Community Member
- Join Date
- Jun 2010
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- 0
Hello.
The day after the servers were down my wife and I renewed our VIP subscriptions but did not receive any TP for doing so.
Is this being delayed after the down time until the 250 point are given out or do we need to contact customer service?
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02-20-2013, 05:57 PM #6Customer Service Representative
- Join Date
- Dec 2010
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- 0
x_gel_x, I would contact the Account Management team just to be sure that your VIP subscription is started correctly.
CR-Shadowborn, if you still have not received your VIP Turbine Points, you can contact the Account Management team to look into that.
Please use the information in my signature to contact them. They will be happy to help both of you
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Community Member
- Reason
- answered wrong reply
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02-20-2013, 11:27 PM #7Community Member
- Join Date
- Jun 2010
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- 0
Sorry it took a while to gt back to this. It has been a busy day.
Originally Posted by daVoyd
x_gel_x, I would contact the Account Management team just to be sure that your VIP subscription is started correctly.
CR-Shadowborn, if you still have not received your VIP Turbine Points, you can contact the Account Management team to look into that.
Please use the information in my signature to contact them. They will be happy to help both of you
I will have to submit a ticket tomorrow when i find out what card my wife used to pay for the VIP upgrade.
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