The sound in DDO has been stuttering for the last couple of weeks. Everything seems to work fine for a few seconds then the music track restarts and any audio (DM narration) clips just stop playing while other sounds seem to be fine. This lasts about 1/4 of a second then works fine for a few more seconds.
At first I thought it was on my end (driver or hardware issue) but after extensive testing and a complete computer wipe installing nothing but Windows 10 (with hardware drivers) DDO and ESO, DDO still has the same issues but ESO plays perfectly at the highest settings they allow.
This is driving me nuts and I am ready to quit the game. I have also tried installing through steam as well as the stand alone installer.
I have tried using USB headsets instead of the speakers with the same results.
Last few days it has started getting so bad that it is stuttering the game play too.
Any help please?
Code:
OS Name Microsoft Windows 10 Pro
Version 10.0.18363 Build 18363
Processor AMD Ryzen 9 3900X 12-Core Processor, 4100 Mhz, 12 Core(s), 24 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 3001, 12/4/2020
SMBIOS Version 3.3
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product ROG STRIX X570-E GAMING
BaseBoard Version Rev X.0x
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Binding Not Possible
Hardware Abstraction Layer Version = "10.0.18362.1171"
Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 31.9 GB
Available Physical Memory 24.6 GB
Total Virtual Memory 36.9 GB
Available Virtual Memory 25.9 GB
Page File Space 5.00 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes
Name NVIDIA High Definition Audio
Manufacturer NVIDIA
Status OK
PNP Device ID HDAUDIO\FUNC_01&VEN_10DE&DEV_0083&SUBSYS_38426180&REV_1001\5&8CC6F4&0&0001
Driver C:\WINDOWS\SYSTEM32\DRIVERS\NVHDA64V.SYS (1.3.38.16, 231.86 KB (237,424 bytes), 12/18/2020 1:27 AM)
Name Realtek High Definition Audio
Manufacturer Realtek
Status OK
PNP Device ID HDAUDIO\FUNC_01&VEN_10EC&DEV_1168&SUBSYS_104387C5&REV_1001\5&FA2E408&0&0001
Driver C:\WINDOWS\SYSTEM32\DRIVERS\RTKVHD64.SYS (6.0.8751.1, 6.60 MB (6,923,856 bytes), 12/19/2020 9:25 PM)
Name Sonic Studio Virtual Mixer
Manufacturer Nahimic
Status OK
PNP Device ID SWD\DRIVERENUM\{1B98EF90-CA0E-11E7-8F1A-0800200C9A66}#AVOLUTESS3VAD&6&4DB1A44&1
Driver C:\WINDOWS\SYSTEM32\DRIVERS\AVOLUTESS3VAD.SYS (10.0.10011.16384, 83.09 KB (85,080 bytes), 10/3/2019 2:02 AM)
Name Logitech G933 Gaming Headset
Manufacturer Logitech G series
Status OK
PNP Device ID USB\VID_046D&PID_0A5B&MI_00\9&14D82DC5&0&0000
Driver C:\WINDOWS\SYSTEM32\DRIVERS\USBAUDIO.SYS (10.0.18362.997, 194.00 KB (198,656 bytes), 12/18/2020 1:41 AM)
Name NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Manufacturer NVIDIA
Status OK
PNP Device ID ROOT\UNNAMED_DEVICE\0000
Driver C:\WINDOWS\SYSTEM32\DRIVERS\NVVAD64V.SYS (4.13.0.0, 68.20 KB (69,840 bytes), 12/18/2020 1:59 AM)
Name NVIDIA GeForce GTX 1080
PNP Device ID PCI\VEN_10DE&DEV_1B80&SUBSYS_61803842&REV_A1\4&19DD6866&0&001C
Adapter Type GeForce GTX 1080, NVIDIA compatible
Adapter Description NVIDIA GeForce GTX 1080
Adapter RAM (1,048,576) bytes
Installed Drivers C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a51067c0ac557884\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a51067c0ac557884\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a51067c0ac557884\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a51067c0ac557884\nvldumdx.dll
Driver Version 27.21.14.6089
INF File oem15.inf (Section044 section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 3840 x 2160 x 30 hertz
Bits/Pixel 32
Memory Address 0xFB000000-0xFC0FFFFF
Memory Address 0xE0000000-0xF1FFFFFF
Memory Address 0xF0000000-0xF1FFFFFF
I/O Port 0x0000F000-0x0000FFFF
IRQ Channel IRQ 42
Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPI.INF_AMD64_A51067C0AC557884\NVLDDMKM.SYS (27.21.14.6089, 32.60 MB (34,188,528 bytes), 12/18/2020 2:08 AM)