Error 40000 and proxy server

[Alumistad]

I have completly uninstalled DDO and reinstalled it, removed the microsoft.NET framework and reinstalled them as well. I still get this error.

System.Runtime.InteropServices.COMException (0x80010105): The server threw an exception.
at PatchWrapper.CPatcherClass.UseTime()
at com.turbine.launcher.Services.Patcher.UseTime()

The only other thing I can think of is that I have to connect through a proxy server. Microsoft Explorer doesn't need it to connect to the internet but SniperHill (the service I use) requires me to toggle the Use proxy server check box and input my proxy address. Afterwards, I am able to connect to the server and the download begins....always with preloaded patches but it crashes after all 15,000 files are downloaded....never actually updates.

If I don't select the proxy server option, then I get the error as if I am not even on the internet. I just wonder if the error has anything to do with the proxy. I have also tried putting the proxy address into IE and then selecting the DDO option of use Windows proxy settings. I think it works the same way ...always ending with the 40000 error.

I have also tried running the turbinelauncher.exe as admin but it doesn't seem to make a difference.

Does anyone have any suggestions? Thanks.

I have also checked for viruses and tried the clean boot option but no dice.

[My2Cents]

This is very likely some form of permissions issue and/or corrupt or misconfigured user account. Have you run a virus/malware check?

Here's Turbine support article (don't know how helpful it will be) on this:

http://support.turbine.com/ics/suppo...102+62+43+24+2

Also someone responded at the end of the discussion of this error from 1/27 about corrupt config files I do know that sometimes simply "uninstalling" software will not properly uninstall everything if one of the files trying to be uninstalled is corrupt, and so their advice about removing all traces of DDO before reinstalling might also be helpful:

http://forums.ddo.com/showthread.php?t=398126

[Flavilandile]

Proxies and online gaming are always a bad idea.

Make sure your proxy allows for the following : ( quoting myself from here : http://forums.ddo.com/showpost.php?p...93&postcount=2 )

Destination ports : ( that is the ports that have to be reached on the Turbine server )

http ( 80/TCP)
https ( 443/TCP )
port 9000 to port 9010/UDP
port 2900/UDP

Source ports : ( ports that the Turbine Servers uses, you shouldn't have to bother with them as the protocol uses TCP and UDP connections initiated by your computer,
but it's always good to know them )

from 1041 to 1200 in TCP
from 1040 to 1200 in UDP

as a rule proxies are not forwarding UDP usually.

That's for the gaming part.
For the game donwload and updating, as above, I noticed that a single corrupt file can make a mess of things.
And the only ( and best ) way to get rid of the problem is to remove make sure there is no reference left to DDO anywhere. ( note : edit the registry at your own risk )