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  1. #1
    Community Member voxson5's Avatar
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    Feb 2010
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    1,655

    Default Client crashes, need some help

    Hi all,

    I've been experiencing a lot of random client crashes since the last update and was wondering if DDO generates a log for his type of event.

    Crashes are either a freeze that I can the use task manager to kill the process (listed an a unresponsive program. I can hear voicechat when this happens but that's all)

    Other crash is when the client just dumps out to windows 'ddo game client Has stopped responding' (or similar).

    It is really affecting my enjoyment of this game and would appreciate any help to resolve the issue. Cheers.

    AMD phenom 2, 8gb ram, 460gtx, win7 ultimate

  2. #2
    Community Member ArgentMage's Avatar
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    Jun 2009
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    819

    Default

    If the game crashes to desktop and you have the option to "Send this to Microsoft",
    you should do that. The Devs have told us that Turbine subscribes to the Microsoft
    service where they get access to those crash dumps.

    Otherwise, if the game launches successfully, that's pretty much where the logging
    ends on the player side.

    If your memory is on the older side (a couple of years, anyway), you could try
    running memtest86 just to rule that out.

  3. #3
    Community Member Flavilandile's Avatar
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    Aug 2010
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    On G-Land : Flavilandile, Blacklock, Yaelle, Millishande, Larilandile, Gildalinde, Tenalafel, and many other...

  4. #4
    Community Member
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    Jun 2011
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    93

    Default

    This seemed to have cleared up some crashing issues for me, Flavilandile. Thank you very much

  5. #5
    Community Member voxson5's Avatar
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    Feb 2010
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    Default

    Thank you, will give it a go

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