I Need My Password Reset Please.

[RiffKing]

Ok I'm using my boyfriends account to post this cuz I can't access mine.


Back in June my EX boyfriend hacked my account I finally got it back and changed the password right away I only played a few weeks after that and havent tried to log in for almost 5 months I bought the expack wanted to add it to my account and found that none of the passwords I think my password is are right.
None of the e-mail addresses I have access to anymore have my account info linked to them.

I can give proof that I own the account with Past Passwords, Toon Equiptment, Advantures Packs, VIP Status & Times & the card holder info.
Even when I search my toon names on MyDDO it says
"This character has been archived. To see this character's data, please log in with the character."

Please contact me at <removed> I would really like to start playing again.

[TrinityTurtle]

I really think this is the kind of thing you have to actually CALL customer service about, not post in a forum.

[MsEricka]

http://myaccount.turbine.com/ has everything you need. If you prefer you can contact turbine through http://support.turbine.com instead.

Turbine will not reset your password because you posted on the forums from someone else's account.

Also I suggest you remove your email address to prevent spam.

[RiffKing]

Well I posted here because I was on hold for 30 mins and no way of knowing if I was going to wait 5 more mins or 5 more hours. & My e-mail haven't been responded too in 3 days. & Clearly they aren't going to reset it from the forum post I didn't even add my user name the e-mail address is in case a Mod sees this. I remember you used to be able to PM the Mods I don't know if you can anymore tho.

[Phoenix-daBard]

Well I posted here because I was on hold for 30 mins and no way of knowing if I was going to wait 5 more mins or 5 more hours. & My e-mail haven't been responded too in 3 days. & Clearly they aren't going to reset it from the forum post I didn't even add my user name the e-mail address is in case a Mod sees this. I remember you used to be able to PM the Mods I don't know if you can anymore tho.

You do realize that Turbine's offices were closed for the holiday and probably have a bit of a backlog? There is even an official post about it.

Call them up and give them a fair chance to help you.