Ddo -

[Mr.Spark]

This just started happening today when I logged in to try and play-

Load times were about 5 times longer than they normally are, my character's animations would not play and instead my avatar went into a 'T' stance (arms out standing straight up), and there were pauses of about 1.5 second between every 4 steps

I couldn't help but think '***' so I pulled up my task manager and under 'Processes' it said [DDOlauncher] was taking up 50+ cpu and almost 1000000 kbs' and under 'Performance' it said my CPU usage was almost 70% with almost 3 GB out of my 4GB RAM was in use

...this is obviously ridiculous...

I have NEVER had any problem like this before and for whatever reason, DDO has become a HUGE memory leak for me and I can't figure out what the issue is

My laptop can run Mass Effect at 8x the graphics resolution/quality that the xbox equivalent can so my computer power can't be the issue; other than that i've been able to run DDO even during a computer virus scan so I should have the ability to play the game by itself

I have no idea what is going on, any suggestions? ideas? explanations?

[edit] sorry about the topic title, had a compete brain fart while typing what I wanted to say and forgot to make one

[MsEricka]

Solution - Restart client.

Not much else you can do other than that. It sucks, but that's about it.

[My2Cents]

If you restarted your PC and its still happening, and its way new, much worse than usual, and nothing has happened with your PC software or hardware recently and you are connecting the same way you always have from the same place you always have....

What do you have running on the PC outside of DDO?

Do you have any file sharing? skype or telephony? Cloud file backups? Anything new? Ran a good virus/malware scanner recently?

[Mr.Spark]

If you restarted your PC and its still happening, and its way new, much worse than usual, and nothing has happened with your PC software or hardware recently and you are connecting the same way you always have from the same place you always have....

What do you have running on the PC outside of DDO?

Do you have any file sharing? skype or telephony? Cloud file backups? Anything new? Ran a good virus/malware scanner recently?

Gonna start things off saying it is back to normal now...that being said-

its a new-ish computer...

its a Mx16 (i think is the model name?) Alienware laptop..about 4 years old maybe

just did a factory restore on it and i'm currently running AVG antivirus

no msn or skype

last scan was yesterday so all clean...at least from what AVG could detect

...

Just wondering if anyone has any ideas why the huge memory leak happened and what may have caused it...like I said it was DDO only, everything else ran on a dime; is there anything I can do to prevent it from leaking on occasion?

[MsEricka]

It might be a good idea to disable antivirus while playing DDO. The antivirus will try to scan files that are being used by DDO and cause all sorts of issues that look like lag.

[Phemt81]

It might be a good idea to disable antivirus while playing DDO.

Worst compute advice ever.

[MsEricka]

Worst compute advice ever.

I could tell you what would be the worst, but I'd get banned.

There is absolutely nothing wrong with disabling antivirus while playing a game. Users are at their lowest risk time while playing a game as the player is within a known good environment.

But just to appease you because you seem insistent that it's bad without giving one single word of solid understandable and valid evidence the user could also add the /program files/Turbine/ directory to the exclusion list. But files in memory and the page file would still be scanned and this can still cause game play problems especially in low end machines and laptops with shared video memory.

[arjiwan]

It might be a good idea to disable antivirus while playing DDO.

Worst compute advice ever.

Well, if you are browsing Educational stuff while DDO, that is a bad advice. But I don't, so I disable my antivirus while playing DDO.

Unless you can play both at the same time, yes, that would be a bad advice.

[Phemt81]

I could tell you what would be the worst, but I'd get banned.

You know how to make people curious, don't you?

But just to appease you because you seem insistent that it's bad without giving one single word of solid understandable and valid evidence the user could also add the /program files/Turbine/ directory to the exclusion list. But files in memory and the page file would still be scanned and this can still cause game play problems especially in low end machines and laptops with shared video memory.

Well, i am not logged here to show up my skills or to teach others what is safe to do while using an internet connection, i am not payed, so my partecipation in a game forum is really light minded, nothing serious here.

But if you are into solid stuff, i can give you and the people reading here, some hints:

1) You can exclude the game files you don't want to be scanned by your antivirus.

2) It is considered an high risk operation to turn off antivirus at any time or moment, for the average user, cause it is likely he/she won't remember to turn it on again before browsing the web again.
Add to this that you will be needing often to use you browser to check wiki, find a map, progress in the game if you can't actually memorize each part of the game.

3) DDO uses a built in web browser using internet explorer, and i think it's like the 6.0 version, maybe i am wrong about the version. But it is internet explorer.
If you know what i mean.

4) If your machine got issues running ddo with an antivirus, it will keep these issues even if you totally remove it. I tried this on two totally different machines.

Hope this is quite solid for your taste.

[Dhalgren]

Worst compute advice ever.

No.

[My2Cents]

Well if its back to normal, that's great! Let's chalk it up to something temporary and not worry about it.

If it happens again c'mon back and we'll take another look.

[Missing_Minds]

1) You can exclude the game files you don't want to be scanned by your antivirus.

You can tell it to do so, but if it does or not is up to the anti virus and there have been some that continue to scan it any way. I've got my work computer doing exactly that. They use Mcaffee.

2) It is considered an high risk operation to turn off antivirus at any time or moment, for the average user, cause it is likely he/she won't remember to turn it on again before browsing the web again.
Add to this that you will be needing often to use you browser to check wiki, find a map, progress in the game if you can't actually memorize each part of the game.

I've not played with a lot, but I've seen several that auto turn the antirivus back on after a set time period. Mcaffee's appears to be 10 minutes.

3) DDO uses a built in web browser using internet explorer, and i think it's like the 6.0 version, maybe i am wrong about the version. But it is internet explorer.
If you know what i mean.

Actually I think they moved it to Chrome. I could be wrong though

4) If your machine got issues running ddo with an antivirus, it will keep these issues even if you totally remove it. I tried this on two totally different machines.

Hope this is quite solid for your taste.

Depends on the machine and the antirivus.
Example. Norton. Same machine, ran a hell of a lot faster without it.

edit: update. Wife's machine, XP, was running avast. past tense. Avast was told to ignore the directories, all of her gaming and then some (aka steam). Guild Wars 2 while running, she averaged 10 FPS. She got rid of Avast, now running 20 FPS.

Avast will slow your machine down appreciable apparently.

[Missing_Minds]

Worst compute advice ever.

No, the worst is to tell them to get an anti virus program and assume they actually understand what it is and how it works.

You've never told them they have to keep it up to date.
You've never told them they shouldn't feel protected.
You've never told them they need to use common sense when moving about the internet or email.
You've never told them that the anti virus is more an after the fact because chances are very likely it won't catch a new virus until its database can be updated for detection.


I have had more false postives with antivirus programs than I have ever had actuals. And the actuals they didn't even stop even though they were well known viri at the time.

[goodspeed]

lol almost 1 mill? That's nothing I went for a lil over 1.5 mill before the game crapped itself and the error report that's linked to the recycling bin came up.

[Flavilandile]

Avast will slow your machine down appreciable apparently.

Noticed that too, when I had it installed to purge a worm that made it's way to my computer due to careless browsing.

Anti-virus are a waste of :
- money
- time
- ressource.

If you have an idea of what Internet really means and of how it works then anti-virii end up being pretty useless. In 10 years+ of DSL connection I caught 1 single virus on my various computers ( that are not protected by any anti-virus ), and I was the one that brain farted that day and did something I knew was a bad idea while browsing.

[goodspeed]

Soo you keep em separate eh? Smart smart.

[Missing_Minds]

In 10 years+ of DSL connection I caught 1 single virus on my various computers ( that are not protected by any anti-virus ), and I was the one that brain farted that day and did something I knew was a bad idea while browsing.

I've gotten hit by 3, and I'm not certain how. Of note, the antivirus did nothing. good old paying attention, and hunting got rid of them.

However, I will say that a decent firewall (hardware or software based) IS worth it.

One of my friends (early XP days, pre so it may have still been a 98 machine. Not certain) asked to go ahead and de militarize one of his PCs. No firewall or anti on it. Sucker got hit with 5 viri in less than 10 minutes.

We were laughing. And this was back... 2002 I want to say. I can only imagine it is worse now.

[Phemt81]

All your logic and coherence belong to this thread

[Flavilandile]

However, I will say that a decent firewall (hardware or software based) IS worth it.

I didn't talk about Firewall ( or a router with decent security and port forwarding ability... it does the same ) it's a must have nowadays if you want your computer to be usable more than 2 minutes. ( unless you go all geeky and use a Sun Sparc Server or a HP HP-PA Risc Server then you're safe because no script kiddy ever invented virii that works on these processors )