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  1. #1
    Community Member Thayion516's Avatar
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    Unhappy Loading Please Wait..., DDO (Not Responding)... 30 sec Freezes in game... Really?

    So iv been having all 3 of these issues and its REALLY reducing the game for me.

    1. When i log into world after the character select screen .. "Loading Please Wait ..." for like 5 mins?.. Any solution?

    2. Sometimes when i swap gear or hit a shrine (interact with stuff in game) my Client locks up and DDO window whites-over and my PC says " Dungons and Dragons Online (Not Responding). then after like 10-15 seconds it recovers and game plays normally. Has killed me a few times...

    3. Sometimes my game will just Freeze for like 20 seconds+.. then recover and the actions will super speed for a sec and i will take a ton of damage if im in combat. like my PC is lagging?..

    I got a Q6600 quadcore, 180x gforce, and 2 gigs of ram, run game on medium graphic setting.. Is it my comp or DDO side?..

    Any1 else having these issues?.. they are really getting to bothering me!

  2. #2
    Community Member Candela90's Avatar
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    Ive got long freezes from u14... And every day first time logging into ddo is like 5-10 mins.
    Especially I hate those freezes - I take a buff on ship and freeze.... 30-40 secs later I am able to move normally.
    No idea whats causing that.

    Btw bought new laptop not long ago and other games with better graphic run smoothly - even gw2 on a premiere day did.... ;p

    But but.... lags... feeezes... no real physic... new shiny games - I cant help it. Im still ddo addict

  3. #3
    Community Member Socio's Avatar
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    Sadly mine started after U14, before I could swap chars a thousand times, load in under 30 seconds, and run flawlessly.
    Now i'm getting not responding issues, every little thing freezes me up, can't swap chars without restarting the client and i'm lucky to load in under 2 mins.

    Socio
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  4. #4
    Community Member t0r012's Avatar
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    I have only experienced the long initial load screen. The rest in the Op I haven't seen.

    Only way I have found to expedite the load screen is to ctrl-alt-del and bring up the task mngr or otherwise get to the desktop. Right click on the DDO icon and bring up the error prompt box that is hidden there
    "client tried to pass an invalid command line parameter (error 205)"
    Or something along those lines.

    Sometimes that speeds the process along , other times no.
    Beyond that a reinstall will speed up the initial load for a time. But after a week or so it started to take forever again.
    Move along , Nothing to see here

  5. #5
    Community Member Elation's Avatar
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    Default Ok

    Here goes my explanation its in part your computer and probably your install. Now load times into the game can very based on numerous things including your system which is quite light for DDO specially your lag are you running windows vista or 7.

    I think DDO should up its minimum requirements for install upto 4 gigs of ram for medium to low end graphics.

    Fresh install will also help. Not gonna go into why but it will. It is also possible to run of a flash drive which for some seems to run better since its retrieve times are often faster then your hardrive.

    Alot of things play into it just ask anyone who has switched to SSD drives if they will go back to spinning disk drives.

    Overall, think your system is a bit light.

    Graphics for all those who are loving new game graphics if your computer can actaully handle ultra high res (which most systems can not) the graphics in this game are on par with many of the new ones including GW2.
    ashlick , bizkit, boobooface, breeewind, breunorson, crystalin, dreamless, drunkenorc, earthborn, elation, elazibeth, firesavant, ftwjust, gabrrielle, hiting, idelisa, inactive,jessamyne, keeblerorc,keighra, killia, layniebug, lmyc, mealltach, nicholete, ravinclaws, sapphiire, tairrdelbach, teenny

  6. #6
    Community Member t0r012's Avatar
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    Quote Originally Posted by Elation View Post
    Here goes my explanation its in part your computer and probably your install. Now load times into the game can very based on numerous things including your system which is quite light for DDO specially your lag are you running windows vista or 7.

    I think DDO should up its minimum requirements for install upto 4 gigs of ram for medium to low end graphics.

    Fresh install will also help. Not gonna go into why but it will. It is also possible to run of a flash drive which for some seems to run better since its retrieve times are often faster then your hardrive.

    Alot of things play into it just ask anyone who has switched to SSD drives if they will go back to spinning disk drives.

    Overall, think your system is a bit light.

    Graphics for all those who are loving new game graphics if your computer can actaully handle ultra high res (which most systems can not) the graphics in this game are on par with many of the new ones including GW2.
    Sorry but your proposed actions for correction are not any good.

    This issue has been happening to me for months. In those month at I have used a flash drive as a windows ready disk , no help. Also due to a hardware failure my system got an upgrade.
    My old system was more than enough to handle DDO quad core phenom , dual 4870's 8 gigs of ram. The problem occurred then. I played fine with that setup for a couple years.

    Then one day out of the blue I noticed a slightly longer initial load time. The problem got progressively worse. Only thing that corrected was a fresh install of the client and that is only a temP fix. As the problem crops up again shortly there after.

    So to sum up , it isn't a hardware or hardware related issue.
    Move along , Nothing to see here

  7. #7
    Community Member Elation's Avatar
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    Default Its not to you

    Quote Originally Posted by t0r012 View Post
    Sorry but your proposed actions for correction are not any good.

    This issue has been happening to me for months. In those month at I have used a flash drive as a windows ready disk , no help. Also due to a hardware failure my system got an upgrade.
    My old system was more than enough to handle DDO quad core phenom , dual 4870's 8 gigs of ram. The problem occurred then. I played fine with that setup for a couple years.

    Then one day out of the blue I noticed a slightly longer initial load time. The problem got progressively worse. Only thing that corrected was a fresh install of the client and that is only a temP fix. As the problem crops up again shortly there after.

    So to sum up , it isn't a hardware or hardware related issue.
    Uhm to some it up you are not the op so my responses have nothing to do with you. Your system is not the opps 2 gigs of ram is it nope. There for issues for you are different are they not. You seem to grasp the hardware idea so I wont bother to say anything about your issues since I have no idea what they are.

    So to sum it up you may not have hardware or hardware related issues, where as the op running a pretty minimal system may have those issues.
    ashlick , bizkit, boobooface, breeewind, breunorson, crystalin, dreamless, drunkenorc, earthborn, elation, elazibeth, firesavant, ftwjust, gabrrielle, hiting, idelisa, inactive,jessamyne, keeblerorc,keighra, killia, layniebug, lmyc, mealltach, nicholete, ravinclaws, sapphiire, tairrdelbach, teenny

  8. #8
    The Hatchery Nospheratus's Avatar
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    Quote Originally Posted by Elation View Post
    Uhm to some it up you are not the op so my responses have nothing to do with you. Your system is not the opps 2 gigs of ram is it nope. There for issues for you are different are they not. You seem to grasp the hardware idea so I wont bother to say anything about your issues since I have no idea what they are.

    So to sum it up you may not have hardware or hardware related issues, where as the op running a pretty minimal system may have those issues.
    While the OPs hardware is low-end, the problem he describes probably happens on most machines.

    My machine has an SSD and 8gb of ram. Windows 7 boots (not resume) in 11 seconds and it's an "old" machine with an "old" instalation of windows.

    DDO takes a lot longer than windows to load any character after the second character I load, can be even more time depending on the character first loaded.
    During this time, there is no activity on the SSD (yes, DDO is on the SSD) and apart from that I can't really say anything else about it, since I haven't bothered to monitor DDO.

    Besides the load times, there is the UMD/Madstone boots "lag". This in my opinion is worse since it directly affects me during gameplay...


    I'm sure these issues are not related to my machine for two reasons. I don't have this issue on any other game and other people have these issues as well with DDO.

    In conclusion, the OPs machine is low end, but this just agravates the issues, it doesn't by itself cause it, right now.
    R.I.P. Devourer - 20-Aug-2010 11:00 GMT(+1 DST)
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  9. #9
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    Quote Originally Posted by Nospheratus View Post
    While the OPs hardware is low-end, the problem he describes probably happens on most machines.

    My machine has an SSD and 8gb of ram. Windows 7 boots (not resume) in 11 seconds and it's an "old" machine with an "old" instalation of windows.

    DDO takes a lot longer than windows to load any character after the second character I load, can be even more time depending on the character first loaded.
    During this time, there is no activity on the SSD (yes, DDO is on the SSD) and apart from that I can't really say anything else about it, since I haven't bothered to monitor DDO.

    Besides the load times, there is the UMD/Madstone boots "lag". This in my opinion is worse since it directly affects me during gameplay...


    I'm sure these issues are not related to my machine for two reasons. I don't have this issue on any other game and other people have these issues as well with DDO.

    In conclusion, the OPs machine is low end, but this just agravates the issues, it doesn't by itself cause it, right now.
    Pretty much all of this
    I am running SSD's have 16GB RAM, boot Windows 7 in a instant and all that and even this does not remove the slowness it only makes it very short. logging first time its barely noticable - but when I have logged 4 or 5 toons grabbing the CHA shrine on a UMD character gives that 2 sec studder for me - annoying but not gamebreaking. Also I have noticed that I get a "High CPU usage warning" from my PC when I have logged about 4 or 5 charaters or have been playing a lot (many different instances) on the same character over many hours.

    So I support the conclusion, running a low end PC will make the game seem very laggy for lack of a better word, maybe even unplayable on a UMD character.
    Quote Originally Posted by Qhualor View Post
    Let the nerd rage flow through you. Don't hold back. I bought a lot of popcorn in anticipation for when Turbine decided to finally fix one of the many easy buttons.
    Danish migrant from DDO Europe, where I have been playing since beta.
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  10. #10
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    Quote Originally Posted by Elation View Post
    Uhm to some it up you are not the op so my responses have nothing to do with you. Your system is not the opps 2 gigs of ram is it nope. There for issues for you are different are they not. You seem to grasp the hardware idea so I wont bother to say anything about your issues since I have no idea what they are.

    So to sum it up you may not have hardware or hardware related issues, where as the op running a pretty minimal system may have those issues.
    So you can get the story Correct.

    I have a very low end machine.
    Prior to U-14 I would have 2 min load times.
    Post U-14 it is now 5 min load times.
    And my hardware has not changed at all.

    So your just a bit off on what your response has been here.
    If you don't know all the facts then please think about what every one has been saying.
    Thank You

  11. #11
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    I often freeze in game for many reason, sometimes up to 45 seconds. At least once while I'm buffing on my boat. Trying to swap gear in the marketplace sets it off. Not often in quests, but it has happened before.

    Loading times are abysmal, and I often get "false connects." Upon loading into the game from character selection I DC immediately.

    New zoning crashes.

    And every time I log out the game crashes.

    All started with u14.

    But maybe it's time to defrag anyways.

  12. #12
    Hero Musouka's Avatar
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    Ever since I upgraded my PC, DDO load times are latency based only. I can close the program completely and relog back in within a couple minutes now.
    Sarkiki - Orexis - Pallikaria - Epithymia - Musouka - Empnefsi | Cannith Server

  13. #13
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    I wish I didn't know what you were talking about, however... I've come to accept that when I first load up the game for a session, 4 out of 5 times the game crashes back to desktop before I can move - this after it takes forever to load from character selection to the game world. Upon relaunching the game, and another eternal load time from character selection, I can play well enough... Until I go for ship buffs. So many pauses from shrine usage & people buffs that I have about a 5 minute discrepancy in the timer from the first buff to the last. But now I can play fine until I try to open the DDO store or my DDO. This incites another 20 - 30 second world freeze. But ok, I've collected my free item of the week & entered the daily lotterys. Now I really can play just fine... until the random 20-30 second screen pauses that just sort of happen whenever, wherever with no apparent rhyme or reason. Annoying when in public spaces & deadly to catastrophic in quests. Turbines responses have been much less than useful, ranging from "we already addressed this this, see release notes X" to the canned "we'll look into this" leading I'm sure to my issue being properly round-filed. I've thought about posting about this before, and always changed my mind not wanting to sift through the expected "you're computer is gimp, go back the store and reroll it" for anything pertinent. While my system isn't quite as nice as the OP's, it sits squarely between the recommended specs for standard res & recommended specs for hi-res. I run the standard res package on medium graphics settings. At least now I know I'm not the only one dealing with this...

  14. #14
    Community Member Azithoth's Avatar
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    Quote Originally Posted by Juduss View Post
    I've come to accept that when I first load up the game for a session, 4 out of 5 times the game crashes back to desktop before I can move - this after it takes forever to load from character selection to the game world. Upon relaunching the game, and another eternal load time from character selection, I can play well enough...
    this, and when i 'try' to get into the crafting hall, it's like logging in again.

  15. #15
    Community Member Drelak's Avatar
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    For me all but the lowest level toons cause the first loading to crash to the desktop, because "the connection to the server was lost".
    The game screen loads with the red disconnection symbol and never recovers from that.
    The next time usually works, but sometimes I need even third try.

    Also the random freezing and subsequent crashing starts usually somewhere about 50 min to a bit more than an hour into the game.

    This started at update 14, and was not resolved by new install.

  16. #16
    I <3 DDO MarDeRoam's Avatar
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    Quote Originally Posted by Thayion516 View Post
    2. Sometimes when i swap gear or hit a shrine (interact with stuff in game) my Client locks up and DDO window whites-over and my PC says " Dungons and Dragons Online (Not Responding). then after like 10-15 seconds it recovers and game plays normally.
    Any1 else having these issues?
    I'm having this issue aswell since the last couple of weeks.
    While my machine is pretty new and was doing perfect i'm having these white-over screens aswell ever since around u15.
    Very annoying!
    ~Being defeated is only a temporary condition; giving up is what makes it permanent.~
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  17. #17
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    I've seen many of these discussions in the Tech Support forum, and the various "delays" and "freezes" have both similar and different contributing factors, depending on the specific nature of the freeze.

    Your system hardware/software/drivers makes a big contribution to some, your connection can make a big contribution to some, your ISP can on occasion, the DDO client can on occasion, the DDO server can on occasion.

    Since each person's experience is different, if you want to explore your own specific situation, I'd suggest posting a message in the Technical Support forum and player experts will help you further define what might be contributing to your specific situation.

    It's not always due to having or not having "the fastest" or "latest" hardware, sometimes its got to do with how you are using what you have.

    And it is not always sufficient or right to compare any two MMO software games because they cen exercise completely different parts of the computer and sometimes things you THINK are a drawback in one game client were done on purpose to avoid other bad things you don't see happening because they were avoided.

    These computers and software clients and networks are built on billions and billiobns of underlying building blocks all working together. Its not like examining a loaf of bread or a pile of bricks (although at the sub atomic level I guess they've got just as much going on). It's because of amazing speed that so many interacting pieces in so many layers can present to you what appears to be a usually-smoothly-operating whole.

  18. #18
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    With u14 xpack, they changed something arround their data/resource loading from harddisk. resulting in very long loading times when u initially start the game as well as freezes during gameplay. most noteabl at quest completion. I got 100% a freeze when a mission did complete. Currently the resource / data loading of the client is a big mess. It wasnt that bad before u14, the xpack definately changed that to the worst. the only "solution" is to get a superfast harddisk. I switched to a ssd drive for my operating system as well ass my games (especially ddo) and viola, all that clientlag went away. IM NOT SAYING that is how it shoud be. A game requiring a ssd to get rid of resource laoding lag is ridiculous in my opinion. I never had a game that bad at that specific task that u have that bad lag from resource loading. i simply say, if u have the cash to buy a ssd, it will greatly help u, with the state the client currently is in.

    maybe they should update the sys req's for that 6 year old game, to require a ssd .....

  19. #19
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    Update 14 brought us this. I already mentioned in the Technical thread, probably got overlooked as always.

  20. #20
    Community Member donfilibuster's Avatar
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    Well there has been a lot of people reporting long loading, dc upon loading and freezes.
    In my case i had all three, long loading screen, red link during or after loading screen and small freezes all around.

    Tried a bunch of things so the solution may vary for each computer.

    So far what has seemed to work best was to bump up textures cache all the way to max.
    This seemed counterintuitive at first. I have previously kept it at default because i have limited ram.
    However, it seems that after each loading screen it all goes to pagefile and do not bother you at all while in quest.
    (ddoclient is still limited to 2G in the pagefile, or the taskmanager shows it that way)

    This miraculously got rid of the long loading screens both initial and in quests/areas.
    Since the loading is no longer delayed or stuck the "false starts" with redlink or timeouts are not happening anymore.
    The small freezes still happen but much less often, mostly mere drops in fps and go away faster.

    This was on a system that is decidely low on resources but could run on minimal graphics.
    It already ran on high priority, had a readyboost stick, and set pagefile over 9000

    The texture cache hints that there's a larger size in the loading, while the data frag leak was vanquished recently
    there might still be that the game files have grown with the expansion.

    The other thing that changed was updating realtek drivers from 2007 to 2012.
    Sound was a suspect because every time the music changed there was a small freeze.
    But that alone didn't prevent the long loads, only the textures cache helped with that.
    Last edited by donfilibuster; 08-31-2012 at 05:23 AM.

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