Aside from the listening issue, which we all know is pretty unsolvable after banging our heads on the wall all our lives from grade school group projects to ddo pugs, there is also a perspective issue. I've noticed a lot of players screaming how easy epic hards are. And they are...for me. But I've been playing for three years, struggled to develope skills to do the old epics, and generally read the forums, wiki, talked to other players, and constantly tried to learn to do better so I die less. The hards are not so intrinsically easy that I could sleepwalk without having done all that learning curve.
But everyone assumes that what is easy for them is easy to others. And they mock or ignore the newer players who honestly don't understand how we think it's so easy, because they are still struggling, need the tactics, and are failing. And in a lot of cases instead of helping them understand what is going wrong, or how to improve their skills, those players choose to ignore them or mock them for being gimp instead of possibly stopping to ask themselves "is this player news? Do they need some help?".
Epic hard is not easy for everyone. We tell new players constantly to not worry about elite streaks, learn the game, play normal, normal is good. And then...in the epics...a lot of those same players suddenly forget there are a lot of new first life players still trying to learn and for some reason insist on bragging about thier skills instead of really showing how awesome they are by taking the time to work out a plan, explain the logic (so that the new players can apply the new tactics in other areas with similar problems) and really show off thier knowledge and skills in a way that is not only appropriate, but honestly, backs up and conveys the image of awesome player a lot more than some random dude spouting off how awesome he is while the quest is failing. If he's so awesome, no reason for the quest to fail then really, is there?![]()