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Thread: Launcher Issue

  1. #1
    Founder babakhan21's Avatar
    Join Date
    Feb 2006
    Posts
    29

    Default Launcher Issue

    I am trying to install ddo on my new pc and I get stuck at examine game data. I get error code 40000 . UAC is turned off and I have reinstalled .net and the patch for it . I don't know what else to try now.

  2. #2
    Community Member
    Join Date
    Jun 2009
    Posts
    896

    Default

    Are you running as administrator?

    Please post the latest launcher log file which may be found under:
    C:\Users\babakhan\AppData\Local\Turbine\Dungeons and Dragons Online\Launcher

    Depending on your operating system.

  3. #3
    Founder babakhan21's Avatar
    Join Date
    Feb 2006
    Posts
    29

    Default

    lease contact Technical Support with the following information:

    System.NullReferenceException: Object reference not set to an instance of an object.
    at PatchWrapper.CPatcherClass.AbortPatch()
    at com.turbine.launcher.Services.Patcher.AbortPatch()
    at com.turbine.launcher.Forms.MainForm.quitButton_Cli ck(Object sender, EventArgs e)
    at System.Windows.Forms.Control.OnClick(EventArgs e)
    at System.Windows.Forms.Button.OnClick(EventArgs e)
    at System.Windows.Forms.Button.OnMouseUp(MouseEventAr gs mevent)
    at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
    at System.Windows.Forms.Control.WndProc(Message& m)
    at System.Windows.Forms.ButtonBase.WndProc(Message& m)
    at System.Windows.Forms.Button.WndProc(Message& m)
    at System.Windows.Forms.ControlNativeWindow.OnMessage (Message& m)
    at System.Windows.Forms.ControlNativeWindow.WndProc(M essage& m)
    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) 8/11/2012 3:02:16 AM

  4. #4
    Community Member
    Join Date
    Jun 2009
    Posts
    896

    Default

    I would check .net is installed correctly:
    http://www.raymond.cc/blog/how-to-ch...d-in-computer/

    Install these if all seems ok and patched:
    http://www.microsoft.com/en-us/downl...ang=en&id=5638

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