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  1. #1
    Community Member
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    Sep 2009
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    Default Cant remember account or PW

    Its been a very long time since i played this...And i cant for the life of me rememeber my Account or PW. I do have my email that i used for it and its showing all the purchases that iv made. Anyway is there anything i can do about this?

  2. #2
    Community Member
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    Jan 2011
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    1,133

    Default

    I would recommend contacting customer support, rather than posting on the forums. you will likely get a response faster.

  3. #3
    Founder & Hero cdbd3rd's Avatar
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    Jan 2006
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    Default

    Quote Originally Posted by legiavony View Post
    Its been a very long time since i played this...And i cant for the life of me rememeber my Account or PW. I do have my email that i used for it and its showing all the purchases that iv made. Anyway is there anything i can do about this?
    This would be more of an Account Management issue - but here's the answer they're gonna give you:

    Can't help with that on forums, you'll need to either email support (slow response), or call them during business hours. You'll need to give them enough info to prove you are indeed the owner of the account tied to that email - stuff like the CC on record with it, etc.

    http://support.turbine.com/
    CEO - Cupcake's Muskateers, Thelanis
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  4. #4
    Community Member
    Join Date
    Jan 2011
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    16

    Default

    Quote Originally Posted by legiavony View Post
    Its been a very long time since i played this...And i cant for the life of me rememeber my Account or PW. I do have my email that i used for it and its showing all the purchases that iv made. Anyway is there anything i can do about this?
    if you got your email then then all you have to do is go to the game where you are trying to sign in you will see it says click here if forgot username or password it will be right under where you sign in and they will email you the username or have you create a new password. you dont have to call no one or write no one

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