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  1. #1
    Community Member Evernightzz's Avatar
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    Jun 2012
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    Default Lost Pearl of Power X

    I have dealt with a couple Admins and have reported a bug for the following, however, I feel as though my request is very simple and will not be dealt with by an Admin or through reporting a bug.

    A few days ago I posted a Pearl of Power X to the Auction House, at approximately 2 AM. Later that day, at around 3 PM I checked the Auction House and was unable to find the Pearl in either the post tab or when searching for the item. I also checked my mailbox to be sure that it wasn't already sold, and it wasn't.

    So, my simple request is a refund of my troubles.

  2. #2
    Community Member
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    Dec 2009
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    899

    Default

    If you're on thelanis give me your character name and I will send you one. As much as it's annoying
    to lose a pearl of power X, I'm guessing the GM's/technical staff has more pressing issues atm.
    Rawel

  3. #3
    Community Member Evernightzz's Avatar
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    Jun 2012
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    Smile Thank you!

    Wow, thank you!! I truly do appreciate the offer, I really do!! But, sadly, I'm on Orien.
    Although, thank you so much for your offer!!!!

    Everlight was taken, so I choose Evernightzz. The banner was made when I was a GM and Guild Leader on the private server Exigence in WoW.
    I'm on Orien. Galbitrox - level 16 Cleric & Vexz - level 5 Ranger.

  4. #4
    The Hatchery MRMechMan's Avatar
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    Sep 2010
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    Default

    They won't take the time to help those that lost hundreds of large shroud ingredients and epic scrolls, not to mention BTA once-in-a-lifetime pulled shards/seals so I doubt they will help you.

    It sucks, but don't expect anything from customer service on this type of issue, ever.

  5. #5
    Community Member Evernightzz's Avatar
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    Jun 2012
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    Default

    That depends on how much you push =P

    Everlight was taken, so I choose Evernightzz. The banner was made when I was a GM and Guild Leader on the private server Exigence in WoW.
    I'm on Orien. Galbitrox - level 16 Cleric & Vexz - level 5 Ranger.

  6. #6
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    2015 DDO Players Council
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    Lerl's Avatar
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    Jul 2010
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    Default

    There have been cases where lost ingredient bags have been recovered.........
    We magnetize to our lives what we hold in our thoughts-Anonymous

  7. #7
    Community Member
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    Oct 2009
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    Default

    Best bet is to call the live support # and see what they say.

    I would not expect in-game admins to be the right place to go for such a thing.

    And bug reporting is a tool to communicate bugs to the dev team, it is not a place I would use to expect a return communication.

    I might file a ticket via the support site, but in your case I'd call. Think of how many reports they must get, including those who may be mistaken or may (sad to say) be outright making up a story. Such people do exist and I suspect there are more of them than we'd like to imagine.

    I'd try, it can't hurt.

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