Erratic crashing

[ninjadork27565]

I'm running DDO on Windows 7. I have the latest adobe flash player, but no java flash player.

Every time I bring up the ddo software, a screen temporarily comes up that says, "Installing prerequisite software". Then, when the launcher is checking for updates, it always shows me as "Installing files 1/0". This almost immediately disappears, then ddo runs just fine. However, if I keep playing it long enough, it will crash w/o warning, and I get a windows error message telling me the ddo client has stopped working. Once I get rid of that message, I can immediately restart ddo and play again with no problems-right up until the time I crash again.

Help please?

[My2Cents]

I'd bet that the first few things are either normal or unrelated. I'd focus on the crash. The knowledgeable reaaders in this forum will want you to post your DxDiag report so they can check your system's hardware, audio video and drivers to help you further.

[ninjadork27565]

So I had a bit of trouble getting it, but here's the report for the crash:

Problem Event Name: APPCRASH
Application Name: dndclient.exe
Application Version: 1.19.2.8014
Application Timestamp: 500f484a
Fault Module Name: dndclient.exe
Fault Module Version: 1.19.2.8014
Fault Module Timestamp: 500f484a
Exception Code: c0000005
Exception Offset: 00920152
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 981e
Additional Information 2: 981ea1303b938364993f71fe59136079
Additional Information 3: e82d
Additional Information 4: e82d7ea031a7ea09702347af05d523df

I don't have a clue what any of this means, nor do I know if I need to include any other info. Let me know if I'm missing anything.

[MsEricka]

I'm running DDO on Windows 7. I have the latest adobe flash player, but no java flash player.

DDO doesn't use flash or java

Every time I bring up the ddo software, a screen temporarily comes up that says, "Installing prerequisite software". Then, when the launcher is checking for updates, it always shows me as "Installing files 1/0". This almost immediately disappears, then ddo runs just fine. However, if I keep playing it long enough, it will crash w/o warning, and I get a windows error message telling me the ddo client has stopped working. Once I get rid of that message, I can immediately restart ddo and play again with no problems-right up until the time I crash again.

DDO has a memory leak that increases with swapping characters. Restart your client after a character swap and you'll mostly be fine.