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  1. #1
    Community Member
    Join Date
    Jan 2011
    Posts
    5

    Post Digital code problem..

    OK i bought MotU collectors edition.. also i bought the 11000 tp that came with it as an offer..

    both digital code came to my mail, both means they were seperated codes/keys to the 2 product.

    I entered the MotU code, and it did get me the expansion pack including all the perks and benefits of
    buying the collectors edition.

    --then for the next step i entered the code for the 11000tp, then this came up:
    The Product Key you entered is not valid for use. If you believe this is an error, please contact Turbine Customer Service by visiting support.turbine.com. [err: 30022] .

    PLs help!

  2. #2
    Community Member
    Join Date
    Jun 2010
    Posts
    235

    Default

    Hi, you have to redeem the TP code in the DDO Store. Just go to the DDO Store in-game, click Add Points and enter/paste the code in the Redeem Points Card textbox and hit Redeem
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  3. #3
    Community Member
    Join Date
    Jan 2011
    Posts
    5

    Default

    Quote Originally Posted by NUDS View Post
    Hi, you have to redeem the TP code in the DDO Store. Just go to the DDO Store in-game, click Add Points and enter/paste the code in the Redeem Points Card textbox and hit Redeem
    tyvm, it solves the problem.. appreciated the help!

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