new computer, no DX11?

[Djeserit]

New Computer, details below.

Under Options, Graphics,

Graphics Hardware Level is greyed out. DirectX9 is shown greyed out in the box, but there is no option to drop down.

Is this a problem? Is DX11 running?

-------------------------------------
System Information
------------------
Time of this report: 7/7/2012, 06:18:01
       Machine name: N-PC2012
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
           Language: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
       System Model: To Be Filled By O.E.M.
               BIOS: BIOS Date: 03/19/12 20:53:38 Ver: 04.06.04
          Processor: Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz (8 CPUs), ~3.6GHz
             Memory: 16384MB RAM
Available OS Memory: 16338MB RAM
          Page File: 3772MB used, 28900MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: AMD Radeon HD 7900 Series
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: ATI display adapter (0x679A)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_679A&SUBSYS_23161787&REV_00
     Display Memory: 2759 MB
   Dedicated Memory: 3039 MB
      Shared Memory: 3816 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: SMS27A550H
         Monitor Id: SAM07CC
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: HDMI
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1124 (English)
     Driver Version: 8.961.0.0
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 4/5/2012 19:20:04, 1067520 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B71EE2-24DA-11CF-5370-1C03BEC2C535}
          Vendor ID: 0x1002
          Device ID: 0x679A
          SubSys ID: 0x23161787
        Revision ID: 0x0000
 Driver Strong Name: oem2.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_R575:8.961.0.0:pci\ven_1002&dev_679a
     Rank Of Driver: 00E62001
        Video Accel: ModeMPEG2_A ModeMPEG2_C 
   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

[AZgreentea]

You probably need to repair your DX install. I am on my phone or i would give you a link. You should find a post on the forums if you do a search for 'repair dx'

[sebastianosmith]

Download and install the DirectX June 2010 Redistribution Package. You will then have access to the DirectX 11 features.

[Thundaga]

If the above post doesn't fix your problem, I'll take a shot in the dark here.

Did you install the low-res version of the game? There's two versions: the low-res and the high-res installs. There's also an option that you need to make sure is 'checked' in the install process. It asks if you want to install high-res textures.

I'm not really sure how all of that works. I've only ever installed the high-res version, so I'm not entirely sure if DX10-11 would be disabled in the low-res version, but logically I would have to assume so.

[Missing_Minds]

I'm not really sure how all of that works. I've only ever installed the high-res version, so I'm not entirely sure if DX10-11 would be disabled in the low-res version, but logically I would have to assume so.

In the past it was disabled.

[PrometheanSet]

After reading through it, it would appear that you're running DX11. This is pretty standard for new computers. You've got both the 32 and 64 bit DLLs for your ATI/AMD graphics card. This is great for compatibility.

When installing the drivers for graphics cards, manufacturers usually add the latest version of directx for compatibility.

My only concern is that your graphics card data lists "Shared Memory", indicating that you have your graphics card integrated into the motherboard. With your 16 GB of RAM, you're not gonna run into the memory constraints that this normally makes. At least, not while Microsoft keeps posting updates for Windows 7. Later this year, they'll stop posting updates for XP.

I don't believe it is anything to worry about for now, but it is simply harder to upgrade away from something that is part of the system board.

I'm guessing this is a smaller computer shop's work, instead of name brand material. Maybe it's a well-customized Dell or something like that? That's too much processor and ram for most of them to give ya! And high end manufacturers like Alienware generally stay away from Integrated Graphics cards. But separate graphics cards near that same performance can run in the hundreds of dollars.

That's a smart build - I don't like Integrated Graphics, but that is a darn smart way to use it.

[Mirthgar]

In the past it was disabled.

Just a clarification currently DX10/11 should be available regardless of the installed version since the only difference between the two is the size of the games texture files, I don't think it was ever locked out as an option for standard res installs but I can't swear to that being a possibility just that currently the hires or standard res texture versions of the install should be able to run dx10/11 mode as long as the other criteria for dx10/11 are met (o.s./card and dx version). The HD recommended specs oulined here detail what's recommended for running with the ultra high settings and texture details but the 'standard' res textures should be able to have dx10/11 features applied to them though as well.

@Djeserit: If the dx redistrubtable that was posted earlier has no effect also make sure you try the update via the web installer here, on occasion the dx files that 'tell' games that those features are supported aren't loaded initially. I'd lastly recommend this article here as well (specifically the section about 'cannot enable').