Guildship Stripped Clean

[Ivan_Milic]

There you go,no more ship buffs make game easy.

[Deadlock]

Airship empty on Ghallanda.

Left and re-entered multiple times incase it was the rare "empty ship" event - can confirm was empty every time.

Looks like it's not so rare now.

And Ticket option has been removed from the new pop-up menu. Saw this on Lama land but didn't give it much thought - assumed was just some Lama thing. Surely they wouldn't go live on the largest expansion they've ever done without an easy way to report any bugs or glitches in-game, I said to myself. I'll apologise in advance for the sarcastic tone if it's something really obvious that I'm missing

[porq]

Dang it, that means I have to remember the layout for all the buffs

[DemonStorm333]

The one on kybers shipp is full again 400kpp later but eh

[wayreth602]

Empty on Cannith.

[pumagirl418]

no help. just buy the stuff and if u used tp then talk to account ppl

lovely. not that it will wipe me out but...

sigh what do i expect seriously at this rate...

maybe it is time to sign over guild and leave... this time not on a break

sad girl

[Siftrant]

Another quality update..... Does Turbine test anything?

[Deadlock]

The one on kybers shipp is full again 400kpp later but eh

All ours are topped up every Sunday to the 1 month mark not counting the goldseal XP shrine. More money than sense spending TP on goldseal XP shrine you say? You could well be right. But would rather not see those TP flushed down the drain.

Personally, I'd prefer not to touch the ship buffs until it's been resolved incase it muddies the waters for them to fix it.

[Finch_Bloomwhiffler]

Yep, ATCZ's boat on Cannith is empty. I blame Photo.

[GrampaBill]

And Ticket option has been removed from the new pop-up menu. Saw this on Lama land but didn't give it much thought - assumed was just some Lama thing. Surely they wouldn't go live on the largest expansion they've ever done without an easy way to report any bugs or glitches in-game, I said to myself. I'll apologise in advance for the sarcastic tone if it's something really obvious that I'm missing

You can get to the Ticket/Bug menu by hitting ESC key and then selecting Help option. But, after submitting a bug report it will tell you that the system is down.

[Postumus]

And so it begins...

[Deadlock]

Another quality update..... Does Turbine test anything?

Good work for jumping on the first glitch report with a dig at the devs

If this is the only glitch then I'll take it and consider it a smooth one.

[pumagirl418]

talked to in game support thats what i was told

rebuy them, if i used tp i need to talk to account support.


thats what turbine thinks of in game money, spend it and then because we didn't plan, waste it so u can play some more,


and people wonder why i get so neg on forums...

[My2Cents]

I suspect Shenanigans, Hijinks, or some sort of Tomfoolery!

It could be funny business, hanky-panky, or sculduggery...

Yarr Mateys, Thar could indeeed be some Sculduggery afoot!

[Deadlock]

You can get to the Ticket/Bug menu by hitting ESC key and then selecting Help option. But, after submitting a bug report it will tell you that the system is down.

Cheers for that.

Ticket is in - worked fine but big lag in loading the dropdown options.

All airship shrines have disappeared from our airship following the update. Please advise whether we should renew the ship buffs ourselves or if you folks will take care of it. Not so concerned about the platinum cost as I am about the TP spent on the goldseal ones. Look forward to hearing from you.

While I've got some sympathy for the devs, I'm all out of it for the ingame support. But, to be fair, I know that they will have been fully briefed on the fact that as part of the largest ever update to the game, a lot of players will be a bit on edge. As such, they should make an extra special effort to be as helpful as possible ... will let you know how it goes.

So they say:

Thank you for the report. For this issue, you will need to purchase these again. If you are sure you purchased anything with Turbine Points on the ship, you will want to contact our Account Support for a refund.

So I say:

that's not really acceptable, what other options do you have?

So they say:

There are no other options I am afraid.

So I say:

how can I register that I'm not satisfied with this as a response?

So they say:

To contact Account Support, please visit http://www.turbine.com/support and click on the flag appropriate to the language you would like support in. Select the “Support Center” tab and then select “Submit a Ticket”. While filling out the ticket submission form, select DDO as your game, and Account/Store Support as your Support Team.

Then they add:

To send a complaint regarding the game or the service you received, please visit http://www.turbine.com/support and click on the flag appropriate to the language you would like to provide feedback in. Then click the “Support Center” tab, followed by “Submit Feedback”. Although you may not receive a response, all complaints are read and taken into consideration by the appropriate managers.

Then they ask:

Are there any other issues I can assist you with?

So I add:

nope and I'm not satisfied that I've been assisted with this one

And they sign off with:

Thank you for the report and I do wish you well.

Now normally, I wouldn't bother replicating unhelpful ingame support. But I thought I'd maybe help save other people the frustration of sharing the standard responses that you will get to your query.

Love the game, glitches and all. No love for the ingame support - definitely the weak link in the chain.

[pearlharbor66]

Hmm... This was happing to my guild yesterday, but there were only 3 guild buffs missing tho.

[wayreth602]

Oh wait till you check your armor. I repaired before logging out and now my Duelist's leathers are damaged as well as my Calvary plate I have not worn that was in the bank. So now I have 3 pairs of Duelist's leathers and 4 pairs of Calvary plate that need repair.

[Narmolanya]

talked to in game support thats what i was told

rebuy them, if i used tp i need to talk to account support.


thats what turbine thinks of in game money, spend it and then because we didn't plan, waste it so u can play some more,


and people wonder why i get so neg on forums...

I figured this is what it would come down to. Even on my haggle bard thats going to be 100k to put everything back to full time. When I talked to them all they said is they were looking into it and closed the ticked.

Not putting anything back on untill later however, never know what other problem could be lurking.

[pumagirl418]

I figured this is what it would come down to. Even on my haggle bard thats going to be 100k to put everything back to full time. When I talked to them all they said is they were looking into it and closed the ticked.

Not putting anything back on untill later however, never know what other problem could be lurking.

nice haggle cost me 200k ish to redo my boat.

well i'm signing off. for good or for a bit... only time will tell

tc all

[Deadlock]

IWhen I talked to them all they said is they were looking into it and closed the ticked.

Looks like they've looked into it and the answer is ..... yeah, so what, not our problem and nothing you can do about it - see above.