Will the "heavy fort" bug be fixed on live?

[Antheal]

bummer your short post in someone else's thread got missed. i assume you bug reported it also, right? and then tracked down a dev in game during one of the events to make sure they knew about a game-breaker like that, right? like i did?

if it's that important that it's game breaking like that, it's worth the extra effort to MAKE SURE it's known, and not just assume it will be caught in the massive tide of other stuff they're working on, large and small.

That thread only had five comments in it, it's not like it could have got lost amongst pages and pages of posts.

[katz]

it got lost in pages and pages of threads instead. it's a catch-22: a thread with few posts risking sliding off the first page fast and being missed... or a post buried somewhere in a 30 page front-page thread. :-/

[Antheal]

So then even if that comment was the OP in a brand new thread, there's no guarantee it would have been noticed anyway.

[UltraMonk2]

I develop software and also look after several internet connected servers for clients.

I find that in the majority of bug reports given to me that either the description provided is too brief, or incorrectly described or is not a bug at all but a problem with their own system/network.

So here is a few tips for providing bug reports:

- Be accurate and clear about what you are describing as much as possible
- Try to be concise but descriptive
- Provide factual information, try to avoid making guesses or speculating about the cause
- If you are able to test the problem then provide information about the tests (eg like Katz did)
- No big wall of text, use paragraphs
- Capitalize and punctuate your sentences appropiately

If you provide a bug report on the forums itself and the bug report is clear, then others are more likely to identify with having the same issue (if they are) and will be able to respond informatively. If you are going to respond to someones bug report then adding a description of your experiences is far more productive than just replying 'yeah me too'.

In my personal experience about 90% of bug reports submitted to me get disregarded because of either lack of information or false information. I do not disregard them just for the heck of it, it is just there isn't much to work from. If a bug report is accurate and descriptive it means it becomes far easier and far quicker for the fixer to track down and fix it.