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  1. #1
    Community Member
    Join Date
    Jul 2009
    Posts
    1

    Default I have not received a product key

    Welcome
    I paid for ddo:menace of the underdark basic edition via clickandbuy but I I have not received a product key.I have invoice transaction on my mail.Please help me. What should I do?

  2. #2
    Customer Service Representative
    Join Date
    Dec 2010
    Posts
    0

    Default

    I am sorry to say that I am unable to help with specific purchases in the forums. Please contact the Account Management team and they will be able to look up the order and help you out if needed. The information is in my signature. They will be happy to help
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available from 2:00 pm to 6:00 pm, Monday through Friday (GMT -5). 855-WBGAMES (855-924-2637)

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