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  1. #1
    Community Member Quetzacoala's Avatar
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    Default Game is still down-need help

    The game is still down for me and I tried to use the workarounds on the Internet but I am really bad at computers...

    Could someone please explain, in simple and easy to understand ways, how to work around this?

    Please do not just say 'Open this', say 'Right click this and select open', I'm that bad!

    Using Windows 7 if that means anything
    Quote Originally Posted by DeafeningWhisper View Post
    I agree with the feathered marsupial.

  2. #2
    Community Member Dawnsfire's Avatar
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    Default Try this

    DDOwiki has a great resource here. Maybe it can help.

    Quote Originally Posted by Torc View Post
    I’m only nerfing you now so I can buff you later.

  3. #3
    Community Member Captain_Wizbang's Avatar
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  4. #4
    Community Member Quetzacoala's Avatar
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    Default

    Quote Originally Posted by Dawnsfire View Post
    DDOwiki has a great resource here. Maybe it can help.
    Exactly what I was looking for... Except it did not work. :'(

    Do I just wait now?
    Quote Originally Posted by DeafeningWhisper View Post
    I agree with the feathered marsupial.

  5. #5
    The Hatchery Galeria's Avatar
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    Default

    If the instructions don't work for you, then yes, you just have to wait for your ISP to update their DNS records.
    A PUG is like a box of chocolates
    Get people to read your post.

  6. #6
    Community Member Quetzacoala's Avatar
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    Quote Originally Posted by ferd View Post
    Confused about what this does...

    Is it only temporary?

    Will it affect my laptops Internet since they both use the same Wi-Fi?

    Technical newb
    Quote Originally Posted by DeafeningWhisper View Post
    I agree with the feathered marsupial.

  7. #7
    Hero Gkar's Avatar
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    Quote Originally Posted by Quetzacoala View Post
    Exactly what I was looking for... Except it did not work. :'(

    Do I just wait now?
    I've just cleaned up that page a bit, in particular the OpenDNS and GoogleDNS solutions.

    One of the points I added was that you need to be on as an administrator account, is that the case for you?

    Quote Originally Posted by Quetzacoala View Post
    Confused about what this does...

    Is it only temporary?

    Will it affect my laptops Internet since they both use the same Wi-Fi?

    Technical newb

    If you change it on your router, it will effect everything. If you change it on an individual computer, it will impact only that computer.

    What DNS does is create an address book translating www.name.com to an actual internet address like 123.122.111.1. In this case, Turbine's expired DNS resulted in it being pointed to an inactive status page. It takes a while for everyone to update their address books again.

    So, what the OpenDNS and GoogleDNS solutions do is move you to a DNS that we know is already active away from your local ISP one that may not have been updated.

    It should create no problems at all for you by leaving it like that. Many people use these DNS servers as their normal servers for a variety of reasons. However, if you wait a few days you could probably safely switch it back as everyone will be updated by then.
    Last edited by Gkar; 06-17-2012 at 09:40 AM.

  8. #8
    Community Member Quetzacoala's Avatar
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    Quote Originally Posted by Galeria View Post
    If the instructions don't work for you, then yes, you just have to wait for your ISP to update their DNS records.
    Quote Originally Posted by Gkar View Post
    I've just cleaned up that page a bit, in particular the OpenDNS and GoogleDNS solutions.

    One of the points I added was that you need to be on as an administrator account, is that the case for you?




    If you change it on your router, it will effect everything. If you change it on an individual computer, it will impact only that computer.

    What DNS does is create an address book translating www.name.com to an actual internet address like 123.122.111.1. In this case, Turbine's expired DNS resulted in it being pointed to an inactive status page. It takes a while for everyone to update their address books again.

    So, what the OpenDNS and GoogleDNS solutions do is move you to a DNS that we know is already active away from your local ISP one that may not have been updated.

    It should create no problems at all for you by leaving it like that. Many people use these DNS servers as their normal servers for a variety of reasons. However, if you wait a few days you could probably safely switch it back as everyone will be updated by then.
    Yep, I'm on an administrator account.

    Did the DNS thing, no luck... Do I need to flush my DNS browser catch and weB browser catch for it to work? How do I do that?
    Quote Originally Posted by DeafeningWhisper View Post
    I agree with the feathered marsupial.

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