Hi all, bought a new computer yesterday and downloaded the Hi-res version of DDO. Downloaded and installed without difficulty. When I launch it, you see the screen with the dragon and the stuff going in the upper left corner (eg opening main form) and then it goes to the next screen and downloads pre-req (eg splash screens). After that it gets to the screen with the Game update progress/status headings where you normally see Connect, Examining game data, etc underneath it. Unfortunately underneath my heading it is just blank. I see the launcher news at bottom fine and the adv on the left side. It freezes here and I can even close the launcher without going into task manager.

I have tried the troubleshoot options (eg firewall - I use Kaspersky, clean boot, re-installed .Net, etc) but still hasnt helped. Game works fine on my laptop and on the old computer. Running Windows 7 64 bit OS with 8 GB RAM. Have sent ticket in but never got confirmation email so not sure if received. Someone please help with ideas as really want to play it on my new computer. Thanks!