Help

[sindahelediel]

Hi, I got the expansion pack and also the option for the 11 000 DDO points for cheaper when you bought them together, but for some reason the code I got to get those DDO points doesn't work?

Also, I was told to go to the Account Support for MyAccount, and then submit a new ticket there, but I can't find that option.... I even tried to find any words on that page with "submit", but there were none o.O

[Dulcimerist]

Try this link:
http://support.turbine.com/ics/suppo...?style=classic

As for the code, double check to make sure you didn't confuse a "0" for an "O" or a "1" for an "I" when you typed the code.

Where are you typing the points code? Whenever I redeem one, I do a ctrl-C to copy it and then go in-game to ctrl-V to paste it in the redeem points card section.