I get stuck on the loading screen when trying to log in game with my character. With the other characters I have it works just fine. I need help and fast please.
EDIT: Appears to be working now, problem persisted for about 12 hours. Haven't changed anything but it ended up working again, somehow. I'd still be curious knowing what happened however.
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04-26-2012, 01:30 AM #1Community Member
- Join Date
- Nov 2009
- Posts
- 216
Impossible to log with my character
Last edited by Cathimon; 04-26-2012 at 02:19 PM.
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04-27-2012, 04:34 PM #2Customer Service Representative
- Join Date
- Dec 2010
- Posts
- 0
If you do ever run into a character not loading again, you may want to put a ticket to the Tech Support team. If it doesn't sort itself out, they are the ones that can help you.
DDO Support Page & Knowledge Base
To request support from a Customer Service Agent, simply click on "Submit a Ticket"
English Account/Store Support is available from 2:00 pm to 6:00 pm, Monday through Friday (GMT -5). 855-WBGAMES (855-924-2637)
Contact us on Twitter @DDOUnlimited
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