Turbine DOES Listen. Examples:

[Cauthey]

I got stirred up in another thread. An opinion that "Turbine does not listen" was expressed. I believed this opinion to be patently false, and I set out to gather some facts. Below are some of the examples of Turbine hearing the players and acting upon the players desires. These are in no particular order:


Players: We want more upper level and epic content!
Turbine:
Menace of the Underdark, coming June 25th (Epic levels 21-25)
Update 11: Secrets of the Artificers (3 new quests, 2 new raids)
Update 13: Web of Chaos (3 new F2P quests, including epics)


Players: How do you expect us to send bug reports when half the time the in-game bug reporting tool doesn't even work?!
Turbine: We made changes!


Players: We hate the Enchancement UI!
Turbine: We hate it, too!


Players: Give us some bonuses!
Turbine:
DDO Bonus Days!
DDO Bonus Days!
DDO Bonus Days!
DDO'S SUPER WEEK!


Players: MyDDO Character Log not appearing after update!
Turbine: Quick fix!


Players: We want to play Druids!
Turbine: Introducing the Druid!


Players: Here are all of these broken things!
Turbine: Fixes coming / we're working on it.


Player: I want a Unicorn Mount!
Turbine: Princess Celestia does not approve.


Players: We want an epic Abbot raid! It is not hard enough, already, as it is!
Turbine: Be glad I'm not a content developer.


Players: I didn't get my Cake and/or Pre-Purchase Goodies!
Turbine: 70+ individually directed posts saying "We will take care of you."


Players: Are eChrono scrolls dropping post U13?
Turbine: Looks like an issue. We're investigating.


Players: Can you make the cursor easier to see?
Turbine: We're working on it.


Players: We are tired of grinding for the gear we want!
Turbine: Special end reward lists after three completions.


Players: Could we get a Dev Diary or ...
Turbine: The Art of Lolth



So, there you are. Turbine truly is powered by its fans. Turbine is powered by me. *spin!* *spin!*

[Cauthey]

MOAR listening:


Player: Teleport Icon Upgrade
Turbine: Hmmm I wouldn't be surprised if I were to see this in the next Update


Player: I propose that Mari now give three small bags: Gem, Collectable, and now - Ingredient.
Turbine: House Cannith's Fabricators Guild NPCs in the Harbor and Marketplace now give Tiny Ingredient Bags to players when one of them is first visited.


Players: Suggestion: Lets have the ability to retain tomes after a TR
Turbine: Ability Tome benefits are now preserved after True Reincarnation.


Players: FIX LAG
Turbine: Probable fix incoming!


Players: Madstone Boots change...why?
Turbine: Madstone Rage will not be changing with U13


Players: The Shroud grind stinks!
Turbine: Now moar chests on hard and elite, and materials on end reward!


Players: Shroud blades are too hurty and miserable!
Turbine: Presenting The Shroud, now with new and improved softer, more compassionate blades.


Players: Let us choose to have Metamagic On a spell!
Turbine: Metamagic feats can now be applied to specific spells.


Players: This new UI sucks! I can't see! I can't heal! (Response to new UI changes in Update 11)
Turbine: Changed, based on player feedback. (Update 11, Patch 1)


Players: We want Greensteel Deconstruction!
Turbine: One of my designers is...<snip>...creating a partial-deconstruction system

[JohnRove]

Those posts prove nothing. They only show that Turbine fixes problems people complain about if it is already in the cards for them to do so, or if it will make them money in the DDO store. I see no mention in any of those threads about the numerous requests to add <Insert Random OP Feat/Item/Race/Class> to the game. You, sir are nothing but a Turbine fanboy who will find any shred of "evidence" to back up your baseless claims of responding to customer complaints.

[Memnir]

They do indeed listen. My two examples: example one, example two

They just don't take every suggestion or request. But, over time, I've noticed that a lot of things players have asked for repeatedly here on the forums pop up in game eventually. It just takes a while, and an idea that makes the game better for all - not just the person asking for a certain thing.

[Qzipoun]

Ironic from someone who has "FIX LAG" in their forum signature...

Edit: And now he changes it

[HungarianRhapsody]

We want TWF style users to not have an offhand proc for tactical abilities because that would make them too much more powerful than THF.
Granted!

We want monks to have only one use of a tactical ability instead of two (with a possibility of a doublestrike third use) because it's important for Monks to not stun more enemies than a Barbarian could.
Granted!

We want to use clickies and torches in challenges/cove while wearing our Madstone boots.
Granted!

We want Favored Souls to lose their wings in raids because that's the part that is really overpowered.
Granted!

Peacemaker had too few HP on Lamannia. It should have at least 100,000 HP so that we can really savor and enjoy that end fight.
Granted!

Non-endgame raid bosses don't have enough HP. Their HP should be increased by at least 50% so that we don't get bored by those raids on our capped, epic geared characters. Because beating on the exact same boss for 50% longer will much more exciting that the way that the raid currently works.
Granted!

[Cauthey]

Thank you, Memnir, for your contributions to the list.

Those posts prove nothing. They only show that Turbine fixes problems people complain about if it is already in the cards for them to do so, or if it will make them money in the DDO store. I see no mention in any of those threads about the numerous requests to add <Insert Random OP Feat/Item/Race/Class> to the game. You, sir are nothing but a Turbine fanboy who will find any shred of "evidence" to back up your baseless claims of responding to customer complaints.

Those are not all purely complaints. But, as I stated in the OP, I was responding to the claim that "Turbine does not listen." On the contrary, Turbine is listening. And they are making efforts to communicate better with the player community.

Call me a fanboy, or fanboi. I'll wear it as a badge of pride. Turbine folks are the proprietors of a great product. And I dare say that if their product wasn't great, you wouldn't be here.

Ironic from someone who has "FIX LAG" in their forum signature...

Not ironic, at all. Turbine is listening. Nonetheless, I leave FIX LAG in my signature file as a reminder that we players are suffering from the latency issues that make some raids neigh playable. But, I have faith that Turbine is making progress with these issues.

[Monkey-Boy]

We want TWF style users to not have an offhand proc for tactical abilities because that would make them too much more powerful than THF.
Granted!

We want monks to have only one use of a tactical ability instead of two (with a possibility of a doublestrike third use) because it's important for Monks to not stun more enemies than a Barbarian could.
Granted!

We want to use clickies and torches in challenges/cove while wearing our Madstone boots.
Granted!

We want Favored Souls to lose their wings in raids because that's the part that is really overpowered.
Granted!

Peacemaker had too few HP on Lamannia. It should have at least 100,000 HP so that we can really savor and enjoy that end fight.
Granted!

Non-endgame raid bosses don't have enough HP. Their HP should be increased by at least 50% so that we don't get bored by those raids on our capped, epic geared characters. Because beating on the exact same boss for 50% longer will much more exciting that the way that the raid currently works.
Granted!

I wish this would fit in my signature.

[Bakarne]

I bet you I can get Turbine to stop reading this thread with only one word.

Abbot

Lock thread now - nothing to see here.

[grayham]

Thanks for compiling this Cauthey, will +1 when I can next. I think Turbine have really responded well to user feedback and I get sick of all the whinge posts and absence of 'thankyou' threads.

See also response to player feedback on Madstone Boots both in terms of actually suggested changes (allowing madstoned players to run torches in challenges!) and suspension due to feedback on said changes.

[Cauthey]

See also response to player feedback on Madstone Boots both in terms of actually suggested changes (allowing madstoned players to run torches in challenges!) and suspension due to feedback on said changes.

Gyeah. You're going to make me hunt those threads, too, aren't you?

[Aeolwind]

Turbine listens, they just have:

1) Selective Hearing
2) Bad Hearing Aid Batteries
3) AT&T as a cell phone carrier
4) Actual Turbines in their office producing noise


Any of the above 4 will work!

All joking aside, I think they are trying much harder thanks to the efforts of Floyd, 404Error, MajMal & crew. Var, FoS, Kookie, et al have been stellar with communications recently and I for one appreciate it.

[Cauthey]

I bet you I can get Turbine to stop reading this thread with only one word.

Abbot

Lock thread now - nothing to see here.

LOL!

I think that they are reely TRYING to make Abbot mo bettah. I didn't want to list that one in here just yet.

[Ravoc-DDO]

Still doesn't list "Brought the game back into balance". /fail

[KainLionheart]

[Aeolwind]

I bet you I can get Turbine to stop reading this thread with only one word.

Abbot

Lock thread now - nothing to see here.

Handwraps
Handwraps
Handwraps

5p says MadFloyd appears....to beat me.

[Cauthey]

Turbine listens, they just have:

1) Selective Hearing
2) Bad Hearing Aid Batteries
3) AT&T as a cell phone carrier
4) Actual Turbines in their office producing noise


Any of the above 4 will work!

All joking aside, I think they are trying much harder thanks to the efforts of Floyd, 404Error, MajMal & crew. Var, FoS, Kookie, et al have been stellar with communications recently and I for one appreciate it.

They have to be at least somewhat selective. If they were to act on every suggestion (even the good ones) that every player makes, they would spiral out of control with no composed direction, and the game would end up becoming something that nobody can be happy with. Further, catering to every single players' whims (or, even just the forum's 5%) would eat up all of their time, and they would not be able to keep meeting their aggressive content schedule.

If they turn off the hearing aids when I start talking, that's fine. But, I really do not believe that they are doing that.

[KookieKobold]

Lurked by a Dev.

[Aeolwind]

They have to be at least somewhat selective. If they were to act on every suggestion (even the good ones) that every player makes, they would spiral out of control with no composed direction, and the game would end up becoming something that nobody can be happy with. Further, catering to every single players' whims (or, even just the forum's 5%) would eat up all of their time, and they would not be able to keep meeting their aggressive content schedule.

If they turn off the hearing aids when I start talking, that's fine. But, I really do not believe that they are doing that.

I'm a firm believer that community can provide ideas for direction & content but should never be a driving force in development. That is like leaving the fox to guard the hen house. I think some of the ideas they've acted upon recently are silly, but not to the point where I've been ready to hang up my cod piece. I like the fact that FoS has been speaking on things they won't be doing. There needs to be more of that. I dub it the 'FOSlap'.

[smatt]

Of course they listen...... They just listen to the wrong people