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  1. #1
    Community Member Rumbaar's Avatar
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    Question Purchasing Menace of the Dark more than once, how?

    How do I purchase this again? I've got it on one account, but when I use the link it creates the store cart and then asked me to make an account again.

    How do I reuse my 'digitalriver' account again?
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  2. #2
    Community Member Rumbaar's Avatar
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    I guess I'll try Online Support Ticket.
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  3. #3
    Community Member Rumbaar's Avatar
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    Thank you for your inquiry.

    We do apologize for any confusion, but we don't believe you can use the account again to make another purchase. You would want to just follow the directions provided an repurchase the content.

    If you have any additional questions or concerns, please respond to this email and we will be happy to assist you. Please do not update the default subject line in your reply.

    Thank You,

    Turbine Customer Support
    Firstly not sure what the confusion was ... but wow .. just wow. You implement a system that makes it hard and impossible for repeat purchases on an account you are forced to create.

    Why Turbine do you do things the hard/wrong way? Lost additional sale.
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  4. #4
    Community Member stainer's Avatar
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    Quote Originally Posted by Rumbaar View Post
    Firstly not sure what the confusion was ... but wow .. just wow. You implement a system that makes it hard and impossible for repeat purchases on an account you are forced to create.

    Why Turbine do you do things the hard/wrong way? Lost additional sale.
    I don't think Turbine has any control over Digital River.

  5. #5
    Community Member Rumbaar's Avatar
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    Quote Originally Posted by stainer View Post
    I don't think Turbine has any control over Digital River.
    Then Turbine shouldn't be using them.
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  6. #6
    Community Member stainer's Avatar
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    Quote Originally Posted by Rumbaar View Post
    Then Turbine shouldn't be using them.
    Because one person is unhappy with them?

  7. #7
    The Hatchery danotmano1998's Avatar
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    I'm still wondering what the point was of making an account for Digital River just for the one purchase..

    Ease of tracking maybe?
    I thought the whole point of making an online account with a password is for repeat access, no? If you can never use it again, why bother?
    *shrugs*
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  8. #8
    Community Member gerardIII's Avatar
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    You can buy more than one at once (I didn't do it, but the price doubled when I reclicked on the pre-order options before going through), but it looks like you can't buy again after.

  9. #9
    Community Member Rumbaar's Avatar
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    Quote Originally Posted by stainer View Post
    Because one person is unhappy with them?
    Yes, I'm the only one unhappy with them using this service. I've not seen any threads on DigitalRiver.

    Quote Originally Posted by danotmano1998 View Post
    I'm still wondering what the point was of making an account for Digital River just for the one purchase..

    Ease of tracking maybe?
    I thought the whole point of making an online account with a password is for repeat access, no? If you can never use it again, why bother?
    *shrugs*
    This was my thought, I had to put in my details and password ... but then are unable to access that account again.

    I hate to be those people that put in their credit card details and now have no way to access that account to check where it's store or remove those details or whatever.
    Leader - Ωmega Syndicate [L41] guild of Khyber|Orien - www.os.rumbaar.net
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    █████ - Eldalorne - Wizard | Elarawr - Fighter | Eldrainge - Ranger/Rogue

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