Bugs taking over DDO

[Phemt81]

Yeps I thought that is what you would Do no one wants to hear the truth at all.. Good Luck with your PC. That can't have any issues at all. LoL
Sleeps

Ok, seriously now.

Are you able to read?

[Sleepsalot]

YES I read you got a Black screen and want to Blame DDO and not what it was. Your PC video cause DDO not to want to respond. Any thing Else????

Sleeps

Ok, seriously now.

Are you able to read?

[Nagantor]

You got a black screen with working game at a rather random location. Can it be a game bug? Yes. Can it be a problem on your computer? Yes. Can each of them happen if the game worked flawless without changes before? Yes.

So the real question is, which is more likely? There the answer is: problem on your computer. From the symptoms you described game bug is less likely by a huge margin. This is related to how software works internally (assuming usual coding which ties graphics and game logic to some extent). On the other hand, a single hardware failure can be caused by things like a tiny distortion in your power line at the exact wrong moment. Very unlikely to happen again as well. Or aging hardware starting to fail occassionally...

[skullzz]

Then, later, i sent an item from my alt, 1000 siberys fragments and i got this screen:



Can't detach, as you see, 26 empty slots, but it says i should check for full inventory or exclusivity of the item. None of the above, just a bug.

Make sure that this stack will not overburden you. Seeing that will block you from taking stuff from the mailbox but not the bank.

[Simplesimon1979]

Make sure that this stack will not overburden you. Seeing that will block you from taking stuff from the mailbox but not the bank.

An other thing to look at with that 1000 shards. Make sure you don't have a partial stack in your inventory. It may be trying to put those 1000 shards in to it an it won't fit, so if gives the flag iventory full.

[Phemt81]

So the real question is, which is more likely? There the answer is: problem on your computer.

Feel free to find and read my explanation (even quoted myself on that...) on why this can't be the case.

Thanks for reading.

Make sure that this stack will not overburden you. Seeing that will block you from taking stuff from the mailbox but not the bank.

An other thing to look at with that 1000 shards. Make sure you don't have a partial stack in your inventory. It may be trying to put those 1000 shards in to it an it won't fit, so if gives the flag iventory full.

Checked both. Not this case. It is purely a bug if you can trust me...

Thanks for posting everybody.

[Sleepsalot]

LoL okay Hmmmm.....10 Years as a PC tech tells me other wise. But okay you win. No one knows any thing here...

Sleeps

Feel free to find and read my explanation (even quoted myself on that...) on why this can't be the case.

[Phemt81]

LoL okay Hmmmm.....10 Years as a PC tech tells me other wise. But okay you win. No one knows any thing here...

Sleeps

Why are you taking this personally? It is nothing personal here man.

I am reporting bugs cause i like DDO and i want to improve it with my little, humble help.

I already explained that a Turbine Quality Assurance Representative told me IT IS A BUG.

Do you want to see the quote of the pm to believe me?

This reply if you are serious.
Otherwise awesome trolling, consider yourself a winner.

[Sleepsalot]

I am not taking it personal The Black screen Is not a Bug.. If it was a Bug more people would be talking about the issue. I do think that some one confused this issue with yours

Known Issue: Black Screen With Visible UI: Some Intel users may find that when DirectX 10 is enabled, only their UI is visible and the rest of their screen is black. If this occurs, we recommend you disable DX10, enable DX9, and restart the game client.

Every thing else yes I am sure is a Bug. And that part sucks for you. And yes I do hate it for you..

Sleeps

Why are you taking this personally? It is nothing personal here man.

I am reporting bugs cause i like DDO and i want to improve it with my little, humble help.

I already explained that a Turbine Quality Assurance Representative told me IT IS A BUG.

Do you want to see the quote of the pm to believe me?

This reply if you are serious.
Otherwise awesome trolling, consider yourself a winner.

[Phemt81]

I am not taking it personal The Black screen Is not a Bug.. I do think that some one confused this issue with yours

Wow, lots of people here thinking turbine's word count so little.
Ok, i will try to keep it in mind for the future, i thought you (not only you sleeps...) didn't read/see my posts(or, worst case, just trolling).

Misunderstanding i guess. My bad.

If it was a Bug more people would be talking about the issue.

Interesting point of view. Have you ever heard of passage dragonmark bug?

[yawumpus]

Wow, lots of people here thinking turbine's word count so little.

Lots of people have dealt with/been technical support. Also somewhat familiar with Turbine's support.

Yes, it really counts that little. Support might be able to try to fit it into the list of "known bugs", but their job is to get you off the phone; preferably convinced that they are doing something. Looks like it worked. I'd even be somewhat surprised if the "devs" knew about this (although they should have some idea how not to trigger bugs). I think they employees who handle code that directly draws the screen are called "engineers" (instead of "devs" who may be artists, engineers, who knows) and work on the "tech" instead of game logic/content/stuff you see.

Note that there are two possibilities: that turbine has been doing something that works on 99% of computers 99.99% of the time, but not yours or there is something wrong with your machine. In the first case I would suspect that it is still likely to be on your end, but Turbine might be willing to code around it (has to be common to major hardware/drivers, though). Or it may be on your end.

[Alrik_Fassbauer]

I have developed the opinion that Turbine should employ a programmer / QA tech for solely fixing low-priority bugs ... Simply because they add up over time ... Like stone by stone the ancient Pyramids of Egypt were built ...

Tiny little stones (which the stones from the Pyramids were not) - they just add up over time into a massive heap ...

It's like a light drizzling rain : It is so light, that you don't notice that you get wet. Until it's too late.

[Cyr]

The Black screen Is not a Bug.. If it was a Bug more people would be talking about the issue.

Tons of bugs effect users rarely for one reason or another in a variety of products. Those bugs often go years without being reported because users often assume they are a quirk of their setup and not a quirk of the software.

Oh and for the record. Yeah I've gotten that bug along with the game closing out at random since U13 released. There is certainly something that changed (oh and at least one guildy has the random ddo dies on you issue also now).

[Dragavon]

The Emerald Claw guy DOES say he'll destroy it for you if you click yes.

This.

Reading the dialogue from the questgivers might be an idea?

[Nagantor]

Feel free to find and read my explanation (even quoted myself on that...) on why this can't be the case.

Thanks for reading.

Don't worry, I read before I posted. It's still more likely a bug on your computer in this case. There's a world of a difference between crashing/freezing game and black screen with chat/talk etc. still working.
Trusting people on the hotline... don't do that too much. They rarely have deep knowledge or access to the required information. I've been told impossible stuff at hotlines more then once and after convincing the guy on the phone that I know more about the background got connected to someone with real knowledge. That's when problems are solved for real. It's not as if the people on the general hotline were unfriendly, they're simply a filter to protect those with valuable skills from a ton of nonsense reports. Most reports are plain wrong or duplicated, filtering through them is better done by someone with limited knowledge so those doing the fixes can save time and work on the interesting stuff. Of course, valuable information may not always get through this filter, sadly.

[Phemt81]

Don't worry, I read before I posted.
Trusting people on the hotline... don't do that too much.

Who said i called them at the phone?

And, sorry if i will hurt anyone's feelings with my personal opinion about this but the black screen i had is just a bug.

And now (only for me cause i see only 10 years experienced computer techs here) from wikipedia:

"A software bug is the common term used to describe an error, flaw, mistake, failure, or fault in a computer program or system that produces an incorrect or unexpected result, or causes it to behave in unintended ways."

I really can't believe that black screen was WAI, sorry.

Thanks everyone for posting and for keeping their own opinions.

[Alrik_Fassbauer]

Black screen ? Sure the graphics card isn't too old or/and overheated ?

[chrichton]

Don't worry, I read before I posted. It's still more likely a bug on your computer in this case. There's a world of a difference between crashing/freezing game and black screen with chat/talk etc. still working.
Trusting people on the hotline... don't do that too much. They rarely have deep knowledge or access to the required information. I've been told impossible stuff at hotlines more then once and after convincing the guy on the phone that I know more about the background got connected to someone with real knowledge. That's when problems are solved for real. It's not as if the people on the general hotline were unfriendly, they're simply a filter to protect those with valuable skills from a ton of nonsense reports. Most reports are plain wrong or duplicated, filtering through them is better done by someone with limited knowledge so those doing the fixes can save time and work on the interesting stuff. Of course, valuable information may not always get through this filter, sadly.

Excellent summary of hotline help!

[Tammuz]

Black screen ? Sure the graphics card isn't too old or/and overheated ?

I've had that happen too, but its happened after update 12, new computer. It shouldn't be overheated for me at least, since it runs other, newer games like Starcraft 2 just fine. It also happens eeeeevery once in a while usually while in town, and almost never actually in a dungeon or questing.

Its not with a visible UI though, and this ONLY happens with DDO. Not starcraft, WoW, Bioshock, WAROnline, etc.

[Phemt81]

I have developed the opinion that Turbine should employ a programmer / QA tech for solely fixing low-priority bugs ... Simply because they add up over time ... Like stone by stone the ancient Pyramids of Egypt were built ...
Tiny little stones (which the stones from the Pyramids were not) - they just add up over time into a massive heap ...
It's like a light drizzling rain : It is so light, that you don't notice that you get wet. Until it's too late.

I agree that Turbine should have employees dedicated only to bugfixing but i am afraid that only people who actually coded the game (bugs) can "fix" them.

Yes each little tiny stone id depositing at the base and forming a bigger trash formation each time new content is added.

Black screen ? Sure the graphics card isn't too old or/and overheated ?

From my personal experience i'd exclude that possibility, but the topic is not really about why i personally experienced these issues during playtime, it is about the balance between bugs, sane gameplay and broken game mechanics.

Currently is good, but from my experience, i am afraid there are good chance it will go south.

And i would hate that.

Feel free to post your opinion about the current game balance vs bugs and your discovered bugs here, if you like.

Thanks everybody for posting.