All This Thankfulness Is Sad

[HAL]

I understand that many players are relieved that some major issues were finally addressed. But I cringe whenever I read a gushing post about how wonderful the devs are to have fixed these issues that they created themselves.

If someone hits my car, I don't send them letters of gushing praise when they finally get around to fixing it - especially if I've been driving the limping thing for 6 months before it got fixed!

I get the impression that the players are worried that if they don't encourage the devs, that more of the major issues that we still have won't get fixed. It should be the other way around. The devs should be falling over themselves apologizing that they can't get these bugs fixed in a reasonable time frame. Sure, they probably don't have enough manpower which isn't entirely their fault. But if this game goes under because the players are fed up, the devs will be out of a job. They should be thankful that we put up with this ****, not the other way around.

[varusso]

I understand that many players are relieved that some major issues were finally addressed. But I cringe whenever I read a gushing post about how wonderful the devs are to have fixed these issues that they created themselves.

If someone hits my car, I don't send them letters of gushing praise when they finally get around to fixing it - especially if I've been driving the limping thing for 6 months before it got fixed!

I get the impression that the players are worried that if they don't encourage the devs, that more of the major issues that we still have won't get fixed. It should be the other way around. The devs should be falling over themselves apologizing that they can't get these bugs fixed in a reasonable time frame. Sure, they probably don't have enough manpower which isn't entirely their fault. But if this game goes under because the players are fed up, the devs will be out of a job. They should be thankful that we put up with this ****, not the other way around.

The players climb all over the devs with vile comments when something breaks. Theres nothing wrong with being civil and saying thank you when it is fixed. If you do one, you do the other. The carrot and the stick work equally well, when used correctly. And no, just "being a customer" is not reason enough to be an ******.

With that in mind, there are alot of really STUPID bugs in this patch. Insert various vile comments here.

[Zeruell]

But I cringe whenever I read a gushing post about how wonderful the devs are to have fixed these issues that they created themselves.

Not that you don't have a point, but I'm curious about this part.

With the exception of third-party, hard engine limitations like the mouse cursor, what sort of issues haven't been created by the devs? That just seems like an odd sticking point to me.

EDIT:

The devs should be falling over themselves apologizing that they can't get these bugs fixed in a reasonable time frame.

And honestly, I don't want to see this. I can see more transparent management of bug fixing status, perhaps, but what good does extra hand-wringing do?

[Shamurai]

I hear what you're saying but what's the solution. ONLY use the forums to complain about what a bad job the devs did with xx or yy.... cuz NO matter what happens with every patch, update and hotfix I see at least a half dozen "Oh great you messed xx and yy up Turbine" and these FAR out number the one or two 'hey thanks for fixing aa and bb Turbine" posts... If we are to let the complainers complain so too must we let the appreciative, appreciate. I am a IT QA software tester, and I will admit I'm used to 1-2 praises per 10 complaints... but I like the occasional praise all the same.

Like most everything in life. DDO is not perfect, but as long as I can still find a way to have fun doing it. I'm gonna keep doing it. If the pain every TRULY exceeds the pleasure for an extended period of time. I can just do something else.. so far I'm still playing DDO.

[rimble]

What is the point of this post? Are you trying to rally a protest or something? Just wanted to tell people to stop being nice? Just wanted to explain to happy people that they are actually very sad inside?

I seriously just don't understand why these words would come from your fingers.

[2x4]

Or .....


someone is just trying to generate drama for the sake of drama

[gerardIII]

issues that they created themselves.

It's not like someone else could have created them.

[Cauthey]

Perhaps you should thank the person that hit your car, so long as they made the repairs adequately and in a timely fashion. The world certainly wouldn't be any worse off for showing a little gratitude.

Generally speaking, the Devs avoid the forums. Why? Because when you touch a hot pan and burn your hand, the tendency is not to touch it again.

By expressing our gratitude for Turbine's hard work on the game, I like to think of it as making that pan handle not quite as hot. I WANT the Devs here. I want them to come and share their thoughts and projects that relate to new content and bug fixes.

But, if you'd rather make the forum a purely hostile environment for the game makers (which, I presume, it already is at least somewhat), I won't stand with you. Sorry - you're on your own.

[Chai]

It has to do with being equally loud and emotional when you agree with something they did correctly as when you disagree with something they did incorrectly.

The players climb all over the devs with vile comments when something breaks. Theres nothing wrong with being civil and saying thank you when it is fixed. If you do one, you do the other. The carrot and the stick work equally well, when used correctly. And no, just "being a customer" is not reason enough to be an ******.

With that in mind, there are alot of really STUPID bugs in this patch. Insert various vile comments here.

This.

And no, just "being a customer" is not reason enough to be an ******.

This should be in every on hold message for all call centers, everywhere.

Press 1 for customer service
Press 2 for sales
Press 3 for technical support
/customer presses a button....
/hold music. /self help tape voice: Remember folks, being a customer is not reason enough for being a dbag, please hold the line.
/smooth jazz.

[Ganolyn]

The carrot and the stick work equally well, when used correctly.

Around here the carrot is used to attract so that the stick can be used to beat to death.

[Chai]

Perhaps you should thank the person that hit your car, so long as they made the repairs adequately and in a timely fashion. The world certainly wouldn't be any worse off for showing a little gratitude.

Ive actually done that before. Only it wasnt a car, it was their car smashing up our fence when they couldnt tell the difference between the road and our front year in their drunken state.

Generally speaking, the Devs avoid the forums. Why? Because when you touch a hot pan and burn your hand, the tendency is not to touch it again.

By expressing our gratitude for Turbine's hard work on the game, I like to think of it as making that pan handle not quite as hot. I WANT the Devs here. I want them to come and share their thoughts and projects that relate to new content and bug fixes.

But, if you'd rather make the forum a purely hostile environment for the game makers (which, I presume, it already is at least somewhat), I won't stand with you. Sorry - you're on your own.

Yeap exactly.

[Sleepsalot]

Well I will say this. Devs and QA catch all kinds of junk. It is the most Thankless job going. Every one thinks it is just so simple. Wrong it takes many hours to make what seem like a min in the game. So yes I say good job when I think it is needed. I have been on both ends Dev and QA.. Devs get rode hard by QA when some thing gets Broken. Devs and QA get rode hard by people with the thinking I can do that. They must be Dumb..
Just my take and Rant..

Sleeps

[Nyxianne]

If you reinforce good behavior with positive feedback chances are incredibly high that you'll continue seeing good behavior.
On the other hand, if you treat good behavior the same way as you treat bad behavior then chances are, the people ain't gonna bother.

Maybe the devs caused the breaks that happened in game, but it's not like Dev the Evil Mad Scientist/Computer Programmer was sitting behind a computer screen saying "Hehehehehehe I think if I do this, this will cause that to break, which will wreak havoc on the little peon players trapped in DDO! BWAHAHAHAHAHAAHAHAHAHAHAHAHA!"
It's more like the devs are constantly trying to create new content (as requested) or improve on old content (as requested) and in the process accidentally tweak something.

We the players tend to request that everything be fixed right away with some sort of magic wand while the devs also add new content, change old content, place filtering systems on banks/caches, level out the game mechanics that cause casters to be more powerful than melees in certain situations, level out the game mechanics that make melees more powerful than casters in certain situations, and oh yeah, can they make bosses harder and easier at the same time........

So yeah, when things go right I'm going to say "Good Job devs!" because, tbh, I can't program a video game, heck I can barely program my vcr (yeah I know I know, old tech). And since I can't do a better job of it, I'm going to praise the person that can do the job .


edit: Dang it, now I want a magic wand! *grumble grumble grumble*

[MaximusParthas]

cough cough coughsycophantscough cough.

[Nyxianne]

Hey, if you can step up and program a better game or program a fix for this one, do so.... until then don't knock the people that are currently programming it

[danotmano1998]

I understand that many players are relieved that some major issues were finally addressed. But I cringe whenever I read a gushing post about how wonderful the devs are to have fixed these issues that they created themselves.

So what then, in your opinion, would be the correct response?

Maybe a : "It's about time you worthless son of a monkey's uncle?"


IDK, I'm in the group that appreciates it when I ask for something and get it. I usually express that appreciation by saying social conventions such as "Thank you" or "Good job!"

Here's to hoping I'm not in the minority for such things.
Polite = Good
Rude = Bad

[Syllph]

Meh, they bring me a service that I enjoy daily. I'm always happy when something gets fixed. bugs happen, the devs do not make bugs intentionally and I'm happy when they find time to fix them.

[Phidius]

...
If someone hits my car, I don't send them letters of gushing praise when they finally get around to fixing it - especially if I've been driving the limping thing for 6 months before it got fixed!
...

I question your analogy - Turbine is providing a service, not a demolition crew.

If I send a plate back to the kitchen because something is wrong, I most certainly do thank the server when they bring it back correct. And I do it because I appreciate their service, not because I'm trying to coerce them into serving me better.

That's what the tip is for

[Cauthey]

cough cough coughsycophantscough cough.

My only motivations for butt kissing are to:

1) Get news of updates and fixes faster, and
2) Endear the Devs to at least some of the user community, and manipulate them into wanted to fix stuff for us as badly as we want the fixes.

So, yeah.

[tinyelvis]

The players climb all over the devs with vile comments when something breaks. Theres nothing wrong with being civil and saying thank you when it is fixed. If you do one, you do the other. The carrot and the stick work equally well, when used correctly. And no, just "being a customer" is not reason enough to be an ******.

With that in mind, there are alot of really STUPID bugs in this patch. Insert various vile comments here.

You are surely overstating here. First off, vile comments toward anyone, let alone the developers, would not be tolerated in this forum. Second point, what do you mean by "The players"? This is a pretty broad generalization. Do you mean everyone but yourself? This is nonsense.

I have notice but a couple people really venting lately. Of these, the majority seem to be toward a "Yellow Tag", who put himself in the cross fire and all but asked to be the focus of their rage (I actually admire this fellow. That took balls and probably reduced the overall rage against turbine). Much more nastiness was directed toward the few people venting than has been toward the developers.