Connection problem including dxdiag, still looking for a solution.

[Buggss]

Startup is the main one, although Services can have a few items as well. Here's the guide I've always used to trim the Startup section:
http://www.pacs-portal.co.uk/startup_search.php

Is your ISP in Australia? A while ago I remember a few players from Australia and parts of the Pacific Rim having difficulties connecting to DDO through specific ISP companies. If I remember correctly, Turbine was able to contact those companies to try and work some issues out.

No, UK.

[Buggss]

go through each item in startup and services. google each one and you will be able to tell quickly what it does, if its junk or unnnecessary disable it.

Ok, can do. Thx.

[Missing_Minds]

Tower: Wired connection to router / OS - XP Prof

Laptop: Wireless connection to router / OS - Vista

Both have AVG free and malwarebytes. Been this way for a long time, tower system is a lot stronger as far as processor and graphics card is concerned. Weirdly enough the laptop plays slower but never has the loading problem. However sometimes when the ddoclient is closed it does get the error message.

Dunno how it helps but there u go.

EDIT: Missed one. Laptop is turned off overnight and most workdays, the router light turns yellow so we know there's no internet activity going on.

I'm curious how the laptop would act for gaming if you kept it wired connected and powered on as much as the PC.

And I don't know either, but because you have in your vicinity two PCs where upon only one is showing the issue as reported by others.

XP vs Vista. And because wireless two different types of adapters. This variance I'm going to hope can be made close enough if you connect it wired due to the fact I doubt a singular network card is responcible for so many issues unless it is a particular chip set driver doing this.

edit: Wait.. nForce. now.. I don't know what currently is going on, but I remember when nForce by nVidia came out (so this is years back), there were some extra stuff you could do with their software drivers. They tried to put in a hardware firewall also which caused issues, so the solution was to not install that portion of the driver.
They made a solid NIC (network Interface Card), but tried to do so much it go wonked. I would have hopped it was fixed by now, but... and this is a big but, they didn't get it fixed, that could be the issue at hand. Now as I haven't had to deal with nforce for years I do not know. Someone with more current knowledge about such than I is going to have to step in and squish the herring or confirm suspicion.

[Buggss]

I'm curious how the laptop would act for gaming if you kept it wired connected and powered on as much as the PC.

And I don't know either, but because you have in your vicinity two PCs where upon only one is showing the issue as reported by others.

XP vs Vista. And because wireless two different types of adapters. This variance I'm going to hope can be made close enough if you connect it wired due to the fact I doubt a singular network card is responcible for so many issues unless it is a particular chip set driver doing this.

edit: Wait.. nForce. now.. I don't know what currently is going on, but I remember when nForce by nVidia came out (so this is years back), there were some extra stuff you could do with their software drivers. They tried to put in a hardware firewall also which caused issues, so the solution was to not install that portion of the driver.
They made a solid NIC (network Interface Card), but tried to do so much it go wonked. I would have hopped it was fixed by now, but... and this is a big but, they didn't get it fixed, that could be the issue at hand. Now as I haven't had to deal with nforce for years I do not know. Someone with more current knowledge about such than I is going to have to step in and squish the herring or confirm suspicion.

Probably should've included that the tower's only on weekends and out of office hours too, it seems 24/7 is the standard for most players as your post seems to assume that. Might be wrong though.

Also wired for the laptop might be difficult as being a laptop it tends to move around more. I'll see what I can do.

[Cauthey]

Missing Minds, thanks for directing me to this thread. Buggss, I'm sorry for the difficulties that you're having. I've only skimmed so far, but I'll delve back and see if there is anything I can offer you.

Yes, Missing Minds, I HAVE seen some *grumbles* and evidence against nVidia NIC hardware. I'm not entirely sure why. But, it would seem that their newer NIC products do a lot of "extras" that traditional or "legacy" NICs don't do. I'm not sure where it was...but there was a thread somewhere that definitively fingered nVidia NICs as a source of contention.

Also, the issue I have when my characters "zone out" (thread is linked in the sig below) can sometimes happen on the initial character load in. But, not ALWAYS every initial character load in. My problem with zone outs has seemed to fluctuate with Turbine's game updates and patches, leading me to believe that my problem relates closely either 1) the client memory leak, or 2) the bad latency that some of us raiding folks are seeing, if not both #1 and #2.

[Cauthey]

Something of a turn-up...

I took another look at the security center and my list of exceptions. I totally removed the dndclient, turbinelauncher and turbineinvoker in case I was just returning the same faulty files I had just removed.

I started up DDO and as far as I can tell, after the dndclient re-installed itself to my exceptions, the game started up fine and I logged in faster first time with no DC. However I'm not sure why the 2 turbine files haven't been replaced and I don't see them on the exception list and they're not offered for exception whilst DDO is loading like the dndclient was.

If the problem seems sorted are the other 2 files required or does it leave me open to some other problem?

Thanks again.

So, you're fixed now? If so... YAY!

I don't like the modern options for software firewalls and anti-virus and anti-malware. Most threats are written in such a way that will defeat these security applications, and all the apps end up doing is eating disk I/Os and CPU cycles.

I feel about anti-virus similar to opinions about gated community neighborhoods. The gates do nothing except keep your friends out, or make it difficult to have your friends to gain access. The criminals that are motivated to get by them will find a way to get by them. Same same with viruses and malware.

That being said, I roll with NO anti-virus or anti-malware protection on my gaming rig. My wife has Microsoft Security Essentials, which I have found to be relatively easy to use, and also more importantly LIGHTWEIGHT.

I'll be anxious to see if your problem is completely gone, Buggss.

[Buggss]

So, you're fixed now? If so... YAY!

I don't like the modern options for software firewalls and anti-virus and anti-malware. Most threats are written in such a way that will defeat these security applications, and all the apps end up doing is eating disk I/Os and CPU cycles.

I feel about anti-virus similar to opinions about gated community neighborhoods. The gates do nothing except keep your friends out, or make it difficult to have your friends to gain access. The criminals that are motivated to get by them will find a way to get by them. Same same with viruses and malware.

That being said, I roll with NO anti-virus or anti-malware protection on my gaming rig. My wife has Microsoft Security Essentials, which I have found to be relatively easy to use, and also more importantly LIGHTWEIGHT.

I'll be anxious to see if your problem is completely gone, Buggss.

It's not mate, no.

Seems like I'm now either just on the yellow side of a red dc (using the connection icon ingame) or still on the red side as before. I can actually see via the laptop my tower login works as the guild list says the toon logs in, then while the loading screen is either blank or partially blue the toon logs back out again and the game does appear but the icon is immediately red and no amount of turning or jumping helps.

As I've said before the few times I do get in I have a 20-30% loss for about 30 seconds too which means moving is rubbery at best.

However the 2nd time I log in (assuming the PC wasn't restarted) it all happens faster and the login works fine.

[Missing_Minds]

Yes, Missing Minds, I HAVE seen some *grumbles* and evidence against nVidia NIC hardware. I'm not entirely sure why. But, it would seem that their newer NIC products do a lot of "extras" that traditional or "legacy" NICs don't do. I'm not sure where it was...but there was a thread somewhere that definitively fingered nVidia NICs as a source of contention.

Now... we've only two so far speak up on NICs, but those two, you and Bugggs here both have nVidia nForce for your NIC.

My wife and I do not and we have never seen this issue. Now 2 and 2 is by far tooo small of a sample, but it is a start of wondering.

I'm wondering in the back of my head if this is something to do with nForce software and DNS tables.

[Dulcimerist]

For a wild shot in the dark (I'm not sure if it's been suggested yet), you could try clearing the DNS cache to see what happens. I forget how to manually do it, but the free CCleaner program has a box you can tick and have it clear the DNS cache for you:
http://www.piriform.com/ccleaner/builds
(Get the slim version.)

[Cauthey]

Now... we've only two so far speak up on NICs, but those two, you and Bugggs here both have nVidia nForce for your NIC.

My wife and I do not and we have never seen this issue. Now 2 and 2 is by far tooo small of a sample, but it is a start of wondering.

I'm wondering in the back of my head if this is something to do with nForce software and DNS tables.

Here's a damnable on nVidia NICs: http://forums.ddo.com/showthread.php...58#post2765358

I'm not sure if that's the one I read originally, but somewhere in there is where I first started looking and troubleshooting when dealing with my connection issues.

FWIW, I would be especially careful with any sort of "Cleaner" products. Especially if they are free.

Honestly, it couldn't hurt to nuke your rig, and rebuild it totally from scratch. I find that the "nuke from orbit" method usually tends to fix a lot of problems. It's a lot of trouble to go to, sure. But, aren't you going to a lot of trouble right now?

[Dulcimerist]

FWIW, I would be especially careful with any sort of "Cleaner" products. Especially if they are free.

CCleaner is highly reputable, and is quite popular amongst the regular helpers in this forum. I've been using this publisher's CCleaner and Defraggler applications for about four years, and have never experienced any problems. (I actually quit using Norton Utilities in favor of these two excellent free programs.)

This site will show you how to manually clear your DNS cache, if you prefer to go that route:
http://docs.cpanel.net/twiki/bin/vie...ngBrowserCache

[Buggss]

CCleaner is highly reputable, and is quite popular amongst the regular helpers in this forum. I've been using this publisher's CCleaner and Defraggler applications for about four years, and have never experienced any problems. (I actually quit using Norton Utilities in favor of these two excellent free programs.)

This site will show you how to manually clear your DNS cache, if you prefer to go that route:
http://docs.cpanel.net/twiki/bin/vie...ngBrowserCache

Had similar issues with some cleaners before too so bit wary of them.

I did the dns cache flush, got a cmd box for a split second but no idea if or what it did.

[Cauthey]

CCleaner is highly reputable, and is quite popular amongst the regular helpers in this forum. I've been using this publisher's CCleaner and Defraggler applications for about four years, and have never experienced any problems. (I actually quit using Norton Utilities in favor of these two excellent free programs.)

This site will show you how to manually clear your DNS cache, if you prefer to go that route:
http://docs.cpanel.net/twiki/bin/vie...ngBrowserCache

Perhaps. But, I'm the only one that I trust in my systems' registries. Hades, I don't even trust most installers for what they do to them (Installshield, etc.).

[Missing_Minds]

If it makes either of you feel better, I tend to use CC on a regular bases and have not had issues yet.

[Buggss]

Anything further this issue? Still having red dc's on the majority of first toon logins.

I appreciate the player input but anything from those officials that know their own setup in more detail would be very much appreciated too.

[arjiwan]

Bumping this thread.

We are having the same problem with my friend's laptop after update 13.

Friend logs in, shows she logged in Guild Message.
Friend sees Red Icon then connection to server is lost and DCs.
Friend relogs and it is now ok.
Login process takes up to 10-25 minutes.

Tried reinstalling DDO. No problem with router because other laptop is connecting with no problems.

I will try the suggestions in this thread later.

Thanks.