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Thread: Missing NPC's

  1. #1
    Community Member le_goat's Avatar
    Join Date
    Sep 2009
    Posts
    334

    Default Missing NPC's

    Started last night,created new character on wayfinder, got to the veteran boat and there's no captain on the ship.Then type /death to get to market and the warforged guy doesn't give me items, supposedly because i could not advance the heart of wind stuff. so i logoff.

    next day, different server (sarlona) log in and running egg hunt to pass time, notice there is no general vendor in marketplace, or potion or wand vendor. or level 4-6 hireling vendor.

    am i going nuts because no one else seems to have this problem. Is my install borked? It's been working fine for the past month. I'll try to throw some pics up.

    https://docs.google.com/open?id=0B01...MkZNSUtqc1FzZw
    https://docs.google.com/open?id=0B01...ZnVyQ3FEczVaUQ
    https://docs.google.com/open?id=0B01...QWZUNGNNT0syZw
    Last edited by le_goat; 03-07-2012 at 06:11 AM.

  2. #2
    Customer Service Representative Mirthgar's Avatar
    Join Date
    Mar 2008
    Posts
    87

    Default

    Quote Originally Posted by le_goat View Post
    Started last night,created new character on wayfinder, got to the veteran boat and there's no captain on the ship.Then type /death to get to market and the warforged guy doesn't give me items, supposedly because i could not advance the heart of wind stuff. so i logoff.

    next day, different server (sarlona) log in and running egg hunt to pass time, notice there is no general vendor in marketplace, or potion or wand vendor. or level 4-6 hireling vendor.

    am i going nuts because no one else seems to have this problem. Is my install borked? It's been working fine for the past month. I'll try to throw some pics up.

    https://docs.google.com/open?id=0B01...MkZNSUtqc1FzZw
    https://docs.google.com/open?id=0B01...ZnVyQ3FEczVaUQ
    https://docs.google.com/open?id=0B01...QWZUNGNNT0syZw
    Usually missing NPC's (textures, models etc) indicate an issue with the game loading data from the install. Try going into Options > Graphics and putting graphics quality on Very Low and restarting, see if they show up then.

    If they do there's most likely a loading delay while the game renders these on screen, in either case a reinstall may be best to ensure that there's a clean set of data files to load.

    NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

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