I opened a support ticket by email 2 days ago but since I haven't heard a thing I thought I'd try the Forum route. When I registered my pre-order I got an error saying it couldn't credit my account with Turbine points. I logged into DDO and yep, no turbine points.
Has anyone else had this issue? Any luck getting it resolved?
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Thread: Pre-Order error
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03-02-2012, 12:00 PM #1Community Member
- Join Date
- Feb 2006
- Posts
- 10
Pre-Order error
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03-02-2012, 02:53 PM #2Customer Service Representative
- Join Date
- Dec 2010
- Posts
- 0
The turn around time for Account Management tickets is a couple of business days right now. However, you can also use the phone number in my signature to talk to them directly. They will be happy to help
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