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  1. #661
    Producer Tolero's Avatar
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    Quote Originally Posted by Sorwen View Post
    (Collectors Edition) So the character that got messed up was called Sulwyn. He got the email with the lesser tomb, cat, mask, and greater exp potion. A character that has been on this week is called Dauthr and he (nor any of my other character) didn't get the greater tomb nor the pets though from the main post him or one of the other characters should have received that email first. Is that correct? And if so what do I do now?
    The tool is under halfway done with all the mails so odds are high that you still have more mail en route.

  2. #662
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    I've got 2 chars that should have received the in game mail, but neither have received anything yet. Should I be worried?

  3. #663
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    Quote Originally Posted by Tolero View Post
    The tool is under halfway done with all the mails so odds are high that you still have more mail en route.
    K. Thanks!

  4. #664
    Producer Tolero's Avatar
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    Quote Originally Posted by teknophreaq View Post
    I've got 2 chars that should have received the in game mail, but neither have received anything yet. Should I be worried?
    Nope not yet still going.

    ...and JUST now got my fighter's replacement lesser. So the mails are still processing.

  5. #665
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    Quote Originally Posted by Tolero View Post
    Nope not yet still going.

    ...and JUST now got my fighter's replacement lesser. So the mails are still processing.
    Thanks T... Love this community support. Keep up the good work.

  6. #666
    Hatchery Founder
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    Quote Originally Posted by Tolero View Post
    Nope not yet still going.

    ...and JUST now got my fighter's replacement lesser. So the mails are still processing.
    It's nice to know that even Turbine employees had to suffer alongside us. Still waiting on my mail for Coldin.
    RedShirt / Roleplayer of Giant Slayers, Inc. on Thelanis, formerly Tharashk.
    Member of the DDO Player Council

    Coldin-Artificer; Lynton-Bard; Alydyn-Swashbuckler;
    Takai-
    Monk; Rosein-Paladin; Ellyiana-Cleric; Aurixs-Sorcerer

  7. #667
    Community Member Rumbaar's Avatar
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    Quote Originally Posted by Tolero View Post
    all your insomnia are belong to meeeeee!!

    ... that and I'm still waiting for my tome too. May as well be useful while I'm waiting.
    Well if it helps, it's ~4pm Saturday where I am
    Leader - Ωmega Syndicate [L41] guild of Khyber|Orien - www.os.rumbaar.net
    Khyber - Eldraine - Monk | Eldaline - Favored Soul | Eldnuker - Sorcerer
    █████ - Eldalorne - Wizard | Elarawr - Fighter | Eldrainge - Ranger/Rogue

  8. #668
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    1:20 AM here. Not goin anywhere till I get my mail hahaha

  9. #669
    Community Member Culver.Civello's Avatar
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    Quote Originally Posted by Tolero View Post
    Nope not yet still going.

    ...and JUST now got my fighter's replacement lesser. So the mails are still processing.
    Glad we have so many people that play this game but... sheesh... XD

    *Taps foot waiting on his cake*

    >.> All this cake talk makes me want to go bake one. I can do that while I wait! Too bad it probably won't last 6 hours, never the less 6 years in my house. XD Cept... I probably wouldn't get nothing out of it cept a moldy smell and maybe some bugs. XD ewww...

  10. #670
    Community Member Kik97's Avatar
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    Quote Originally Posted by Tolero View Post
    Nope not yet still going.

    ...and JUST now got my fighter's replacement lesser. So the mails are still processing.
    That's good to know Tolero. Guess they haven't gotten to the Z's yet as my halfling wizard hasn't recieved her replacement ticket yet. Keep up the good work, you folks did a great job fixing this issue.

    P.S. Now for next weeks miracle, could we please fix the random ddoclient crashing when zoning or exiting the game. It seemed to re-appear with update 13.
    I usually don't expect my game client to crash unless I've switched characters 3 or 4 times. But lately its been happenning with first character I log in.

  11. #671
    Producer Tolero's Avatar
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    Quote Originally Posted by Coldin View Post
    It's nice to know that even Turbine employees had to suffer alongside us. Still waiting on my mail for Coldin.
    Arakiel (engineer) mocks me mercilessly because none of his tickets broke -_- he rigged it I tells ya!

  12. #672
    Founder Riggs's Avatar
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    Quote Originally Posted by Sorwen View Post
    (Collectors Edition) So the character that got messed up was called Sulwyn. He got the email with the lesser tomb, cat, mask, and greater exp potion. A character that has been on this week is called Dauthr and he (nor any of my other character) didn't get the greater tomb nor the pets though from the main post him or one of the other characters should have received that email first. Is that correct? And if so what do I do now?
    It is interesting that people can find this thread, and post in it - without reading any of the official Turbine posts mere inches above that have answered the question at least 5 times already.

  13. #673
    Producer Tolero's Avatar
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    Quote Originally Posted by Riggs View Post
    It is interesting that people can find this thread, and post in it - without reading any of the official Turbine posts mere inches above that have answered the question at least 5 times already.
    It's ok. It's late, people are tired, they've been looking for their items, they see light at the end of the tunnel and get a lil antsy

  14. #674
    Hatchery Founder
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    Quote Originally Posted by Tolero View Post
    Arakiel (engineer) mocks me mercilessly because none of his tickets broke -_- he rigged it I tells ya!
    Hehe. He probably put in failsafes for his own characters!
    RedShirt / Roleplayer of Giant Slayers, Inc. on Thelanis, formerly Tharashk.
    Member of the DDO Player Council

    Coldin-Artificer; Lynton-Bard; Alydyn-Swashbuckler;
    Takai-
    Monk; Rosein-Paladin; Ellyiana-Cleric; Aurixs-Sorcerer

  15. #675
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    So, does Turbine have a contingency plan in place in case someone doesn't receive their mails as expected?

    Edit: 1 Char has received a pre-order trinket
    Last edited by teknophreaq; 03-03-2012 at 01:01 AM.

  16. #676
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    Default ...nothing yet...

    Im still waiting 4 my new pre-order ticket on 2 toons. My last toon on this account hasn't touched the ticket since its a bank mule and definetly doesnt need the learning tome. Getting only 1 since I bought only the standard pack...want my wolf pet and mask also! Lets see how long this will take... keeping fingers crossed!
    Last edited by Peipei; 03-03-2012 at 01:05 AM.

  17. #677
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    Alright, 2 mails received. 1 on my main (marg), used it and got the lesser rewards. Other mail went to an alt, also got the lesser rewards, which means that the last alt should be getting the tome upgrader/pets, otherwise I'll still be missing those two parts.

  18. #678
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    Quote Originally Posted by Rumbaar View Post
    Well if it helps, it's ~4pm Saturday where I am
    6 am for me, though I kind of woke up at 4 am and am browsing on my smartphone. Still to tired to get up yet and check if I have my stuff.

    My main character name who didn't get a greater tome begins with an M, but my first alphabetical name begins with an A, So I will likely already have the greater upgrade, but nothing sent to my main yet. Both those characters are being TRed a lot and one will also get the 600 point upgrade to a greater, so it doesn't matter. I forget that I still need to do 6 more shroud runs before I TR my main again too.

  19. #679
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    Quote Originally Posted by DDOisFree View Post
    6 am for me, though I kind of woke up at 4 am and am browsing on my smartphone. Still to tired to get up yet and check if I have my stuff.

    My main character name who didn't get a greater tome begins with an M, but my first alphabetical name begins with an A, So I will likely already have the greater upgrade, but nothing sent to my main yet. Both those characters are being TRed a lot and one will also get the 600 point upgrade to a greater, so it doesn't matter. I forget that I still need to do 6 more shroud runs before I TR my main again too.
    I'm not sure the list is alphabetized... The two chars that got the mail begin with J and M, and they got the mail within minutes of eachother.

  20. #680
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    I have now checked all my characters on the Cannith Server. None of them received any pets or collars and none of them received any greater tome of learning or an upgrade from lesser to greater.

    All of my character do now have gotten a pre purchase ticket, and I have Onyx Panther, Spider Mask, Lesser Books of Learning and XP potion on all.

    But would still very much like to receive my Greater Book of Learning (Which I tried to get to my character named Phatality) and the 3 pets.
    -- Celben 20/5 Cleric -- Dhoh 20 Barbarian -- Ghorgal 20/3 Fighter -- Mhysterious 20 Sorcerer - Perfekto 20 Bard -- Phatality 20/5 Wizard -- Proque 16 Rogue -- Roboarcher 16 Artificer -- Slithis 20 Ranger -- Tiarana 17 Barbarian, 4th Life -- Ugok 13 Fighter -- Xhenophobe 20/2 Wizard -- Yeung 9 Monk -- Zaturn 13 Favored Soul, 4th Life --

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