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  1. #1
    Community Member Maren_Vond's Avatar
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    Dec 2009
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    Default How to activate the 11000 TP offer?

    I've bought both the Dungeons and Dragons Online: Menace of the Underdark Collector's Edition and the Dungeons and Dragons Online 11000 Turbine Point Code.

    I've received the email containing the digital rights for both and I managed to activate the MotU Collector's Edition: everything works just fine, be it the 2k TPs or the collars/pets.

    Yet it seems I cannot activate the TP bundle as the product key (listed as digital right in the email) seems to be invalid... I entered it in the "Activate Product Key" field only to have the following error message returned to me:

    The Product Key you entered is not valid for use. If you believe this is an error, please contact Turbine Customer Service by visiting support.turbine.com. [err: 30022]
    Is there anything I did wrong?
    "It's better to reign in Hell than serve in Heaven."
    Legions of Hell
    Phaeden FvS20/Epic3 ~Phaeder~ Brb12/Ftr6/Rog2 (TR1) Phaedes Rgr20 Phaedex Wiz20 Phaedez Brb20

  2. #2
    Community Manager
    Cordovan's Avatar
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    The Turbine Point code is entered into the DDO Store in-game. Open the store, then click "Add Points", and copy the code into the box for Redeem Points. Thanks!
    Have fun, and don't forget to gather for buffs!
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  3. #3
    Community Member Avidus's Avatar
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    Dec 2006
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    Default

    In order to activate the Turbine Point Code you need to:
    • Log into the game
    • Open the DDO Store
    • Click on the Add Points button
    • Click on Redeem Game Card (It might say Redeem Point Code at this point)
    • Enter the code you received in your e-mail
    • Submit

    Hope that helps you

    Edit:
    Cordovan beat me to it.
    ~ Rukan 4/3 pal/mnk(Past Life mnk x3) ~ Ignavus 16 wiz(Past Life sor/wiz) ~ Styphon 20 Game Deformer(Past Life Clr) ~
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  4. #4
    Community Member Maren_Vond's Avatar
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    I must have missed that instruction...

    I will do that as soon as I arrive home!

    ...and thanks for the prompt reply!
    "It's better to reign in Hell than serve in Heaven."
    Legions of Hell
    Phaeden FvS20/Epic3 ~Phaeder~ Brb12/Ftr6/Rog2 (TR1) Phaedes Rgr20 Phaedex Wiz20 Phaedez Brb20

  5. #5
    Community Member flyinggoldfish's Avatar
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    Jun 2011
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    Default

    considering I read the instructions through a few times it seems it wasn't there... :/

    Could have made it a bit clearer lads, anyway cheers folks!
    Iobhar - Human Ranger 12/Rogue3
    Meadhbh - Drow Wizard 5
    Eoghann - Half-Elf Ranger 4
    Member of The Guild of Calamitous Intent

  6. #6
    The Hatchery Kilnedric's Avatar
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    Oct 2009
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    Default

    The instructions for this are there. (That's how I knew what to do!)

    Although it is very easy to just plunk that code into the activation box for the expansion assuming it goes there too. (I also did this before seeing the instructions.)
    Ghallanda
    Thairos - ETRing Artificer * Khryll - 28 Clonk * Jarkxle - 28 Swashbuckler * Jaherian - 25 Druid

  7. #7
    Community Member mojoflea's Avatar
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    Jun 2010
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    46

    Red face Thank You...

    sooo was missing the clue... thanks for the info

    Quote Originally Posted by Avidus View Post
    In order to activate the Turbine Point Code you need to:
    • Log into the game
    • Open the DDO Store
    • Click on the Add Points button
    • Click on Redeem Game Card (It might say Redeem Point Code at this point)
    • Enter the code you received in your e-mail
    • Submit

    Hope that helps you

    Edit:
    Cordovan beat me to it.

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