Tried a TR...and lost everything!

[ppsm09]

Quote:
Originally Posted by Cyr
So your bank items stayed, but your inventory got deleted?

That is one monster bug if I am understanding what you are saying correctly.

Ive seen people quit games over less.

Okay, so my question is this... If you know the inventory items will be deleted, WHY HAVE ANYTHING IN YOUR INVENTORY WHEN YOU TR? Duh! Put your inventory in your bank, then TR. Voila, no deleted items. Yeesh, you guys are all making this *thumbs to himself* blonde guy feel uber-smart. And no **** about no room in bank. You can make banker toons and move stuff over to make room in your banks. :P :P :P Bug: Fixed. (Well, worked-around)

[Sleepsalot]

Until this bug was found and replicated no one Knew. So if you TR'd on Live not knowing the Bug was present.. Tell me you would Bank every thing??? It was found here and was then tested by several people with the same result.

Sleeps
.

Quote:
Originally Posted by Cyr
So your bank items stayed, but your inventory got deleted?

That is one monster bug if I am understanding what you are saying correctly.




Okay, so my question is this... If you know the inventory items will be deleted, WHY HAVE ANYTHING IN YOUR INVENTORY WHEN YOU TR? Duh! Put your inventory in your bank, then TR. Voila, no deleted items. Yeesh, you guys are all making this *thumbs to himself* blonde guy feel uber-smart. And no **** about no room in bank. You can make banker toons and move stuff over to make room in your banks. :P :P :P Bug: Fixed. (Well, worked-around)

[Cyr]

I usually don't take the bait...but ok. Full regression = 6 months. At best. That means nothing new added to the code base for 6 months while we test it fully. Sound like a good plan? No?
Like people said, test server. More eyeballs is a good thing in my book. Thanks for finding this.

I have my concerns on how this was missed internally, I can completely see how it was, but there are a couple of systems I'm learning if they are even nudged slightly we need a full regression pass. That is unfortunate, and time consuming for us, but the nature of the beast with such a...mature...code base.

You should not have 'concerns' you should be furious that this was missed. You already said you fixed a bigger bug with TRs as part of the builld.

The least amount of testing would have had the functionality of TRs tested after a bug fix about TRs was done. Seriously, any player TRing a toon would have noticed this one. This screams that whoever did this testing was not paying any attention or that even this minimal testing (merely having someone do a single TR after a change in the TR code) was not done.

[Cyr]

This. You nerds are scary when you rage. There's absolutely nothing wrong with finding a bug on the TEST server, and it getting fixed before launch. Sure, it was a huge bug, but it was caught because they listened to us, and made Lammania a test server.

That's EXACTLY how it's supposed to work. Jeez Louise.

No, how it is supposed to work is that when you change something you do minimal testing to confirm that it works correctly at the least. That is all that it would have taken to see this one.

What if no one TRed a toon Friday, Saturday, or Sunday on Lammania? It's not like a ton of people play there and it's not like most of those who do did not already TR the toons they were going to to test the Tome functionality already...

We just got lucky. Really really lucky.

[Thoden]

...and Kruz is gone. Just an FYI, apparently they are still working on fixing it.

[MrkGrismer]

It's fixed internally. You will be safe to TR when we allow it.
It was a halo effect of a much worse TR bug, if you must know.

Are we talking rip in the time-space continuum type of 'much worse'?

... although I am not sure if THAT is releasing with U13, or not until the expansion...

[MrkGrismer]

And I disagree, this is not what DDO needs. We have bugs, but nothing close to what you are suggesting. The reason you notice, is when we screw up, we like to go big.

What we need is an expansion...oh look on the horizon...

^^ second clue that there are some major engine changes in the expansion ^^

[Failedlegend]

^^ second clue that there are some major engine changes in the expansion ^^

I have a feeling their completely rewriting a bunch of systems (ie. Enhancemnets) and just tossing out the old convoluted and "mature" code

Hence why they said the new system would allow them to add new classes, races and PrEs alot faster (also possible the change was required to get shapeshfting to work)

[Thrudh]

For someone is so negative about Turbine, you have to be crazy to TR the day of an update...

I'm known far and wide as a Turbine fanboi, and even I would NEVER TR on an update day (or even the day after).

Let other fools find the bugs, dude...

I'm very careful about what I do before and on update day. I don't mess with the mail, and I try not to interact with the bank too much. I usually get on with one of my least favorite characters first too...

Most of the time actually I play something else that day, and check the forums to see if anything is broken.

Here I sit, reading the forums as people complain about bugs...

This is why I wait to TR, eat my birthday cake, pre-order the expansion pack, etc.

I love early-adopters...

[Thrudh]

No, how it is supposed to work is that when you change something you do minimal testing to confirm that it works correctly at the least. That is all that it would have taken to see this one.

What if no one TRed a toon Friday, Saturday, or Sunday on Lammania? It's not like a ton of people play there and it's not like most of those who do did not already TR the toons they were going to to test the Tome functionality already...

We just got lucky. Really really lucky.

Yeah, I'll agree with you here... If they made any changes to the TR code, they should have been testing TRing after every build on Lamannia.

[Thrudh]

Are we talking rip in the time-space continuum type of 'much worse'?

Try to imagine all life as you know it stopping instantaneously and every molecule in your body exploding at the speed of light.

Total protonic reversal.

[Riggs]

Quote:
Originally Posted by Cyr
So your bank items stayed, but your inventory got deleted?

That is one monster bug if I am understanding what you are saying correctly.




Okay, so my question is this... If you know the inventory items will be deleted, WHY HAVE ANYTHING IN YOUR INVENTORY WHEN YOU TR? Duh! Put your inventory in your bank, then TR. Voila, no deleted items. Yeesh, you guys are all making this *thumbs to himself* blonde guy feel uber-smart. And no **** about no room in bank. You can make banker toons and move stuff over to make room in your banks. :P :P :P Bug: Fixed. (Well, worked-around)

So you have 5+ pages of empty room in your bank?

Your bank is a lot bigger than everyone else's banks it seems.

Or - pay extra TP to buy more character slots to move around what you can, and then spend all that time moving it back and forth as you level?

Good solution - spend cash, and lots of extra time, to work around a bug - and still risk losing stuff anyway - because its a bug and would you really plan for a bug to work always the same way?

Yeah.

[Stermlin]

Anyone know if this made it Live?

[HungarianRhapsody]

Anyone know if this made it Live?

TRing is currently disabled.

[Ikuryo]

Quote:
Originally Posted by Cyr
So your bank items stayed, but your inventory got deleted?

That is one monster bug if I am understanding what you are saying correctly.




Okay, so my question is this... If you know the inventory items will be deleted, WHY HAVE ANYTHING IN YOUR INVENTORY WHEN YOU TR? Duh! Put your inventory in your bank, then TR. Voila, no deleted items. Yeesh, you guys are all making this *thumbs to himself* blonde guy feel uber-smart. And no **** about no room in bank. You can make banker toons and move stuff over to make room in your banks. :P :P :P Bug: Fixed. (Well, worked-around)

... My monk has over 120 BTC items. Explain how I'm supposed to move them to a mule please.

And yes, I was planning to TR my monk now that tomes carry over.

[Miow]

... My monk has over 120 BTC items. Explain how I'm supposed to move them to a mule please.

And yes, I was planning to TR my monk now that tomes carry over.

Especially with cannith crafting making items you craft btc...room you say!?

[Neouni]

Especially with cannith crafting making items you craft btc...room you say!?

A couple of the quest chains offer bta items, if you use those a base on cannith crafting they stay bta