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  1. #1
    Community Member
    Join Date
    Aug 2009
    Posts
    24

    Default Account has been suspended

    So, when I try to buy turbine points, it says that my account has been suspended. I can play the game, I've bought points before, I was a VIP for a month, I don't understand why my account has been suspended and if so, how can I still play if it's suspended?

  2. #2
    Customer Service Representative
    Join Date
    Dec 2010
    Posts
    0

    Default

    I am not able to assist with account specific issues in the forums. You will want to contact the Account Management team directly. They will be happy to help you!
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available from 2:00 pm to 6:00 pm, Monday through Friday (GMT -5). 855-WBGAMES (855-924-2637)

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