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Thread: DDO Don't start

  1. #1
    Community Member Dukowski's Avatar
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    Jul 2009
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    Default DDO Don't start

    I instaled DDO in another machine, it has Win7. I execute dndlauncher.exe with Administrator access... it loads a little and it doesn't open nothing. I added to my firewall exceptions list, and nothing. I don't know why this happens.

    Here I got some images, but it's easy to imagine... launcher doesn't do nothing. Just like that.
    http://imageshack.us/g/857/foto1l.png/

    My laptop is a Compaq cq41-226LA and I tried with both clients (Hi-res and Standart-res)
    Dungeons and Dragons 3.5 Player.
    ~Thelanis~
    Garreht - Kensai/Acrobat/Monk - Past life: cleric

  2. #2
    Customer Service Representative Mirthgar's Avatar
    Join Date
    Mar 2008
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    87

    Default

    Quote Originally Posted by Dukowski View Post
    I instaled DDO in another machine, it has Win7. I execute dndlauncher.exe with Administrator access... it loads a little and it doesn't open nothing. I added to my firewall exceptions list, and nothing. I don't know why this happens.

    Here I got some images, but it's easy to imagine... launcher doesn't do nothing. Just like that.
    http://imageshack.us/g/857/foto1l.png/

    My laptop is a Compaq cq41-226LA and I tried with both clients (Hi-res and Standart-res)
    On Win Vista & 7 the game should be launched via TurbineInvoker not dndlauncher (also enabling run as administrator in the 'permanent' sense is not needed.

    I would look in the folder you're launching it from for "TurbineInvoker" (like dndlauncher it'll have the ddo 'shield' icon and should list as an application) and right-click it and choose "Send to" > "Desktop (Create Shortcut)".

    As long as it's launched via that it should be able to correctly elevate its permissions with User Account Control on 7/Vista.

    NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

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