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  1. #1
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    Default Driver Display NVIDIA...

    Hey all,

    Started getting the following error message about 7 or 8 months ago. Used to be infrequent, but now is making the game unplayable:

    "Display driver NVIDIA Windows Kernal Mode Driver, version 285.62 stopped responding and has successfully recovered."

    What works:

    If I unplug my laptop I can run the game with no problems.

    What has not worked:

    The last three NVIDIA drivers
    Disabling 3D
    Running in DX9 instead of DX10
    Changing Power Options
    both general and did advanced settings last night(1.30.12)
    Running the program with no other programs running
    Different power outlet
    Different AC Adaptor
    Running the program with no other devices(e.g external fan, head phones, etc.)
    A thorough air cleaning (1.30.12)

    Any ideas would be much appreciated.
    Last edited by Coldest; 01-31-2012 at 03:32 PM.
    bred of an Ice Flenser and a Djinni Ravensguard
    "You people are insatiable." - Tarrant.
    Quote Originally Posted by Rodasch View Post
    I do, it's true. I have a stick figure drawing with the word "Coldest" drawn above it and an arrow pointing from the name down to the drawing...

  2. #2
    Community Member MsEricka's Avatar
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    http://forums.nvidia.com/index.php?s...=nvlddmkm&st=0 has the answers you're looking for as to why it's happening.

    Short answer - It's a Windows issue and it's HARD to fix. As far as I know there is nothing Turbine can do about it.

  3. #3
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    Quote Originally Posted by MsEricka View Post
    http://forums.nvidia.com/index.php?s...=nvlddmkm&st=0 has the answers you're looking for as to why it's happening.

    Short answer - It's a Windows issue and it's HARD to fix. As far as I know there is nothing Turbine can do about it.
    Hey MsEricka,

    Thanks for the link. Definitely not something I would expect Turbine to be able to fix. It is my rig for sure. Just throwing it out to the community for any ideas.

    Due to the game running solid when I am on battery I am thinking that may PSU may be going out on me. That is listed as a cause of this in the link you posted.

    Make sense? Problem is I dont know how to verify the PSU is faulty, if there is a method.
    bred of an Ice Flenser and a Djinni Ravensguard
    "You people are insatiable." - Tarrant.
    Quote Originally Posted by Rodasch View Post
    I do, it's true. I have a stick figure drawing with the word "Coldest" drawn above it and an arrow pointing from the name down to the drawing...

  4. #4
    Community Member Winded's Avatar
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    Default PSU Issue

    Quote Originally Posted by Coldest View Post
    Hey MsEricka,

    I am thinking that may PSU may be going out on me. That is listed as a cause of this in the link you posted.

    Make sense? Problem is I dont know how to verify the PSU is faulty, if there is a method.
    Had the same issue, and it was the PSU. In my case ( using a blasted dell with proprietary PSUs) a good cleaning with an air can fixed er right up , no issue since. SAved me lots of cash too. I know it will eventually fail but Ive bought some time

  5. #5
    Hero AZgreentea's Avatar
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    Let me relate an issue I had with my Alienware, maybe it will help.

    I had an issue with the laptop computer crashing while plugged in but not while unplugged (Alienwre MLAX). I got a new PSU from Alienware tech support, and it still happened. I sent the rig in and the end result was a bad Mobo circut failing to run the CPU under full power. Basically, the board failed when it attempted to wind the CPU up to full strength while under AC power. It ran fine on battery power, because it would switch into a lower mode.

    I cant recall, but I think it also failed if I manually instructed the OS to run under full power while on battery. Of course, it had dual graphics cards, so it only ran for 45 min before running out of juice.
    The problem is never how to get new, innovative thoughts into your mind, but how to get old ones out. Every mind is a building filled with archaic furniture. Clean out a corner of your mind and creativity will instantly fill it.
    Dee Hock

  6. #6
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    Thanks Winded and Azgreentea. Going to go for the thorough blow job first and hope for the best. I'll post tonight after Ive tried that out.

    Best Cold
    bred of an Ice Flenser and a Djinni Ravensguard
    "You people are insatiable." - Tarrant.
    Quote Originally Posted by Rodasch View Post
    I do, it's true. I have a stick figure drawing with the word "Coldest" drawn above it and an arrow pointing from the name down to the drawing...

  7. #7

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    The only way you could do anything of the sort would be to watch the power, both current and voltage (current normally being more difficult) and record fluctuations.

    Chances are darn good you don't have the spare oscilliscope that could track it for long periods let alone access to fast ICs to watch for issues and record off data over a long time period for a home brew method.

    Best of luck with your blow job. Enjoy a cold one afterwards, Coldest.

  8. #8
    Community Member Ganolyn's Avatar
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    Quote Originally Posted by Coldest View Post
    Going to go for the thorough blow job first and hope for the best.


    A thorough blow job could cost you more than the PSU, but I guess it depends on what part of town you go to.
    Anál nathrach
    orth’ bháis’s bethad
    do chél dénmha

  9. #9
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    Quote Originally Posted by Missing_Minds View Post
    The only way you could do anything of the sort would be to watch the power, both current and voltage (current normally being more difficult) and record fluctuations.

    Chances are darn good you don't have the spare oscilliscope that could track it for long periods let alone access to fast ICs to watch for issues and record off data over a long time period for a home brew method.

    Best of luck with your blow job. Enjoy a cold one afterwards, Coldest.
    Haha!

    The cool thing now is I can repeat it consistently. Run game on battery power, plug in cord, within 5 seconds game will crash.
    bred of an Ice Flenser and a Djinni Ravensguard
    "You people are insatiable." - Tarrant.
    Quote Originally Posted by Rodasch View Post
    I do, it's true. I have a stick figure drawing with the word "Coldest" drawn above it and an arrow pointing from the name down to the drawing...

  10. #10
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    also of note,

    tried underclocking with nTunes, thinking that this could regulate my theorized power issue.

    I got blue screen instead. LOL. I am really unqualified to do the things I do. You should see me work with electricity.
    bred of an Ice Flenser and a Djinni Ravensguard
    "You people are insatiable." - Tarrant.
    Quote Originally Posted by Rodasch View Post
    I do, it's true. I have a stick figure drawing with the word "Coldest" drawn above it and an arrow pointing from the name down to the drawing...

  11. #11
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    Quote Originally Posted by Ganolyn View Post
    A thorough blow job could cost you more than the PSU, but I guess it depends on what part of town you go to.
    Aye, but i bet I won't be as frustrated as playing this game with my rig in this condition.
    bred of an Ice Flenser and a Djinni Ravensguard
    "You people are insatiable." - Tarrant.
    Quote Originally Posted by Rodasch View Post
    I do, it's true. I have a stick figure drawing with the word "Coldest" drawn above it and an arrow pointing from the name down to the drawing...

  12. #12
    Hero AZgreentea's Avatar
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    Quote Originally Posted by Coldest View Post
    Haha!

    The cool thing now is I can repeat it consistently. Run game on battery power, plug in cord, within 5 seconds game will crash.
    That is exactly what I had with my laptop. Well, except it wasnt just in game, it was anytime I plugged it in.
    Last edited by AZgreentea; 01-30-2012 at 06:05 PM.
    The problem is never how to get new, innovative thoughts into your mind, but how to get old ones out. Every mind is a building filled with archaic furniture. Clean out a corner of your mind and creativity will instantly fill it.
    Dee Hock

  13. #13
    Community Member MsEricka's Avatar
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    Chances are darn good you don't have the spare oscilliscope that could track it for long periods let alone access to fast ICs to watch for issues and record off data over a long time period for a home brew method.
    Or you could just use a logging multimeter which you may be able to borrow from someone you know. Almost any multimeter can measure the current draw that a laptop would require.

    WARNING - If you don't know what you're doing with a multimeter and you're trying to measure current you could damage the meter.

  14. #14
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    blow out did not work, but on a good note, it is running super quiet now.

    Of note:

    When plugged in the game does not crash when it is minimized. Don't know what theat means.
    bred of an Ice Flenser and a Djinni Ravensguard
    "You people are insatiable." - Tarrant.
    Quote Originally Posted by Rodasch View Post
    I do, it's true. I have a stick figure drawing with the word "Coldest" drawn above it and an arrow pointing from the name down to the drawing...

  15. #15
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    Quote Originally Posted by MsEricka View Post
    WARNING - If you don't know what you're doing with a multimeter and you're trying to measure current you could damage the meter.
    That would be inevitable for me.
    bred of an Ice Flenser and a Djinni Ravensguard
    "You people are insatiable." - Tarrant.
    Quote Originally Posted by Rodasch View Post
    I do, it's true. I have a stick figure drawing with the word "Coldest" drawn above it and an arrow pointing from the name down to the drawing...

  16. #16
    Customer Service Representative Mirthgar's Avatar
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    Quote Originally Posted by Coldest View Post
    blow out did not work, but on a good note, it is running super quiet now.

    Of note:

    When plugged in the game does not crash when it is minimized. Don't know what theat means.
    Is the 'power options' (control panel) setting for plugged in versus battery set to something different than default maybe? The description makes me think there's some setting enabled/disabled for when the laptop's plugged in that is not on the "when on battery" profile (may require going into the 'advanced' options for both profiles).

    NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

  17. #17

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    Quote Originally Posted by Coldest View Post
    also of note,

    tried underclocking with nTunes, thinking that this could regulate my theorized power issue.

    I got blue screen instead. LOL. I am really unqualified to do the things I do. You should see me work with electricity.
    Tim Allen and home improvement style?

    Which if you aren't careful you could do in this situation. The 5 and 12 volts you are working this doesn't worry me, but those several amps does.

    Mith did make a good point about your hardware profiles for handling when the laptop is plugged in vs. battery.
    You have faulty hardware from all sounds, and probably it is within the laptop itself and not your external PSU.
    You could probably make changes to your "constant power" profile to closer match your "battery life" profile (I'm making up names there) Such that you could continue limping along until it dies utterly.

  18. #18
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    Quote Originally Posted by Mirthgar View Post
    Is the 'power options' (control panel) setting for plugged in versus battery set to something different than default maybe? The description makes me think there's some setting enabled/disabled for when the laptop's plugged in that is not on the "when on battery" profile (may require going into the 'advanced' options for both profiles).
    Hey Mithgar,

    Thx for looking in on this. I actually did what you recomend last night and I copied the battery profile exactly to the plugged in profile. Needless to say it did not improve. I can tell, even though the settings are the same, that something is different because when I plug and unplug I get a noticeable lighting difference. They are both set at 50% dimming to 10%.

    I am fearing that Azgreentea may be right about it being an issue with my mother board.
    bred of an Ice Flenser and a Djinni Ravensguard
    "You people are insatiable." - Tarrant.
    Quote Originally Posted by Rodasch View Post
    I do, it's true. I have a stick figure drawing with the word "Coldest" drawn above it and an arrow pointing from the name down to the drawing...

  19. #19
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    Quote Originally Posted by Missing_Minds View Post
    Tim Allen and home improvement style?
    More like Darwin Award style, lol.
    bred of an Ice Flenser and a Djinni Ravensguard
    "You people are insatiable." - Tarrant.
    Quote Originally Posted by Rodasch View Post
    I do, it's true. I have a stick figure drawing with the word "Coldest" drawn above it and an arrow pointing from the name down to the drawing...

  20. #20
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    Quote Originally Posted by Missing_Minds View Post
    You have faulty hardware from all sounds,
    Are you thinking mother board as well?
    bred of an Ice Flenser and a Djinni Ravensguard
    "You people are insatiable." - Tarrant.
    Quote Originally Posted by Rodasch View Post
    I do, it's true. I have a stick figure drawing with the word "Coldest" drawn above it and an arrow pointing from the name down to the drawing...

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