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  1. #1
    Community Member Skinned's Avatar
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    Default Took survey, didn't receive points

    On 12/10/2011 I received an email from Turbine advertising that if I participated in a survey I would receive 500 turbine points. I took the survey, and completed it, but however never received the turbine points.

    Where are my points?

    Thanks for your time.

  2. #2
    Community Member Antheal's Avatar
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    Feb 2010
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    Sounds like you got scammed. Are you sure it was *really* from Turbine?

    I don't think Turbine have offered points like that since the Offer Wall debacle.

    And yes, we all still remember the Offer Wall, Turbine.

  3. #3
    Community Member incineration's Avatar
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    Quote Originally Posted by Antheal View Post
    Sounds like you got scammed. Are you sure it was *really* from Turbine?

    I don't think Turbine have offered points like that since the Offer Wall debacle.

    And yes, we all still remember the Offer Wall, Turbine.
    ^^^^^
    this, virus scan your computer, and change your information if it asked for that, or heck even if it didn't.
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  4. #4
    Community Member Quarterling's Avatar
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    What the two above posters said. I don't ever remember Turbine doing anything like this, so it was probably a scam.
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  5. #5
    Customer Service Representative
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    We did have a survey that offered Turbine Points if you finished. Skinned, you will want to contact the Account Management team if you have not received them. They will be happy to help you
    DDO Support Page & Knowledge Base
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    English Account/Store Support is available from 2:00 pm to 6:00 pm, Monday through Friday (GMT -5). 855-WBGAMES (855-924-2637)

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  6. #6
    Community Member Skinned's Avatar
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    Quote Originally Posted by daVoyd View Post
    We did have a survey that offered Turbine Points if you finished. Skinned, you will want to contact the Account Management team if you have not received them. They will be happy to help you
    Contacted them and am standing by. Thanks for the help!

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