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Thread: granny2.dll

  1. 01-24-2012, 09:27 PM #1
    Melondrop
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    Default granny2.dll

    Faulting application dndclient.exe, version 1.17.1.8020, faulting module granny2.dll, version 0.0.0.0, fault address 0x00008768.
    Faulting application dndclient.exe, version 1.17.1.8020, faulting module granny2.dll, version 0.0.0.0, fault address 0x0000808d.
    Faulting application dndclient.exe, version 1.17.1.8020, faulting module granny2.dll, version 0.0.0.0, fault address 0x00008667.
    Faulting application dndclient.exe, version 1.17.1.8020, faulting module granny2.dll, version 0.0.0.0, fault address 0x00008569.

    These 4 crashes are over the span of a week, same address ranges..memtest says memory is fine.
    I have no issues with anything else crashing on my system but this game.

    i7-920
    Asus p6x58d
    6 gigs crucial
    nvidia 460 gt
    xp 64 bit
    all latest drivers and bios.
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  2. 01-25-2012, 01:51 PM #2
    Mirthgar
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    Quote Originally Posted by Melondrop View Post
    Faulting application dndclient.exe, version 1.17.1.8020, faulting module granny2.dll, version 0.0.0.0, fault address 0x00008768.
    Faulting application dndclient.exe, version 1.17.1.8020, faulting module granny2.dll, version 0.0.0.0, fault address 0x0000808d.
    Faulting application dndclient.exe, version 1.17.1.8020, faulting module granny2.dll, version 0.0.0.0, fault address 0x00008667.
    Faulting application dndclient.exe, version 1.17.1.8020, faulting module granny2.dll, version 0.0.0.0, fault address 0x00008569.

    These 4 crashes are over the span of a week, same address ranges..memtest says memory is fine.
    I have no issues with anything else crashing on my system but this game.

    i7-920
    Asus p6x58d
    6 gigs crucial
    nvidia 460 gt
    xp 64 bit
    all latest drivers and bios.
    When you get a chance post your “dxdiag” data (the steps how are in the “how to get help..” sticky linked in my sig) but I would also recommend sending in a tech support request if you haven't already as well.

    NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.
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  3. 04-03-2012, 06:14 PM #3
    Melondrop
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    Sorry but i dont work for turbine nor am i a paid beta tester...you guys can fix your own mess.
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  4. 04-03-2012, 06:27 PM #4
    ~Cereals_Alt
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    nice reply , they just offered to help you . Like my dad always says , you shouldnt have a battle of wits with an unarmed man!
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  5. 04-03-2012, 06:31 PM #5
    ~Cereals_Alt
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    Quote Originally Posted by Melondrop View Post
    Sorry but i dont work for turbine nor am i a paid beta tester...you guys can fix your own mess.
    also seeing as how you're the only poster on the forums griping about granny.dll since the update,you might want to take another look at your system and not blame turbine. Maybe update your video card drivers or do a fresh install of DDO. Free advice from someone who's not a paid PC tech.
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  6. 04-03-2012, 06:40 PM #6
    Dulcimerist
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    After Googling granny2.dll, it appears as though you either have a virus or a problem with your graphics drivers or Windows installation. Seeing your DXDiag report would definitely help us to check on possible driver problems, and would also help Turbine fix things if it turns out to be a problem on their end.
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  7. 04-03-2012, 06:42 PM #7
    Kilnedric
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    Why would you post if you don't want help?

    Here: http://lmgtfy.com/?q=granny2.dll+issues
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  8. 04-03-2012, 06:52 PM #8
    Delt
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    lol...
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  9. 04-03-2012, 07:22 PM #9
    Arkat
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    Quote Originally Posted by Melondrop View Post
    Sorry but i dont work for turbine nor am i a paid beta tester...you guys can fix your own mess.
    No offense but it sounds like a mess on your own PC.

    Asking you to provide a DXDiag is not "beta testing for Turbine." It's a common troubleshooting step. It appears Turbine's even offering to look through the DXDiag FOR you to help pinpoint your issue.

    The least you could do is help Mirthgar out just a little bit.
    Quote Originally Posted by Aelonwy View Post
    Quote Originally Posted by Cordovan View Post
    The release notes themselves are essentially the same as was seen on Lamannia most recently.
    This^, in so many words, is how you say time and feedback on Lamannia are wasted.
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  10. 04-03-2012, 07:37 PM #10
    flaggson
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    Quote Originally Posted by Melondrop View Post
    Sorry but i dont work for turbine nor am i a paid beta tester...you guys can fix your own mess.
    wow... just... wow ... hope you don't kiss your granny with that mouth

    this is a pretty standard way of helping.... sending a dx diag does not make you a beta tester ....
    Last edited by flaggson; 04-03-2012 at 07:46 PM. Reason: added smiles in hopes people know I was not trying to be mean ...
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  11. 04-03-2012, 08:24 PM #11
    My2Cents
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    Quote Originally Posted by Melondrop View Post
    Sorry but i dont work for turbine nor am i a paid beta tester...you guys can fix your own mess.
    I suggest you first run a scan for Virus/Malware on your PC. Then you might try a registry cleaner and/or obtain a replacement for the damaged file. If you look at the length of the file and its 0, that's a good indicator that somethin's wrong with it. Perhaps uninstalling and reinstalling DDO is one way (albeit a very long way) to replace the file if you are unable to get the replacement somewhere else.

    It's very likely the problem is on your end, either a damaged granny2.dll file, virus/malware or registry problem. It may well be true that that .dll file originated from Turbine or some other software manufacturer, but it is extremely likely your problem is isolated only to your PC.

    If you want anyone of us "users" to help you diagnose the problem and fix it, a DxDiag report is a standard place to begin, as is some explanation of when it happened, and when the last time you successfully played was. We use the DxDiag report to review detailed information about your system and in particular to try to narrow down graphics and other hardware problems, which are typical causes of the type of error you mentioned.

    Sorry but I don't work for Turbine either so I can tell you that if you want help from the users in this forum, you'll need to provide more information and cooperation.
    Last edited by My2Cents; 04-03-2012 at 08:32 PM.
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  12. 04-03-2012, 08:53 PM #12
    TEcarson
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    Quote Originally Posted by Melondrop View Post
    Sorry but i dont work for turbine nor am i a paid beta tester...you guys can fix your own mess.
    /golf clap

    Very stylish indeed.

    EDIT: The thoughts above have been echoed by the 6 folks who are in the Enterprise Desktop Support course that I am teaching this week.
    Last edited by TEcarson; 04-03-2012 at 09:10 PM.
    Quote Originally Posted by MadFloyd View Post
    Um, I'm almost afraid to ask, but exactly just what is 'sneak humping'?
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  13. 04-03-2012, 09:21 PM #13
    khamastus
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    Pretty sure he necro'd his own thread to prove a point. All he's really proven is that help is available though.
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  14. 04-03-2012, 09:30 PM #14
    TEcarson
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    Quote Originally Posted by khamastus View Post
    Pretty sure he necro'd his own thread to prove a point. All he's really proven is that help is available though.
    Yep...he's proven a couple of points.
    Quote Originally Posted by MadFloyd View Post
    Um, I'm almost afraid to ask, but exactly just what is 'sneak humping'?
    Quote Originally Posted by FlimsyFirewood View Post
    That tears it. I need to get a donkey.
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  15. 04-03-2012, 09:34 PM #15
    BitkaCK2
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    Quote Originally Posted by Melondrop View Post
    Sorry but i dont work for turbine nor am i a paid beta tester...you guys can fix your own mess.


    bitkaCK2
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  16. 04-03-2012, 10:56 PM #16
    stainer
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    Quote Originally Posted by Melondrop View Post
    Sorry but i dont work for turbine nor am i a paid beta tester...you guys can fix your own mess.
    Wow.
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  17. 04-03-2012, 11:07 PM #17
    Havok.cry
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    Lol and people wonder why they get poor service.
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  18. 04-04-2012, 12:50 PM #18
    rdasca
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    Quote Originally Posted by Tarrant View Post
    I just don't think it's right to make fun of DDO's NPCs. Infractions for everyone!
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  19. 04-04-2012, 01:02 PM #19
    Cyndrome
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    Owwww coffee burns when I snort it out my nose.
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  20. 04-04-2012, 09:31 PM #20
    Pfold
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    Quote Originally Posted by Melondrop View Post
    Sorry but i dont work for turbine nor am i a paid beta tester...you guys can fix your own mess.
    Despite seeing the immediate hilarity of this reply, a sobering thought quickly overcame me.

    Turbine may hire this guy too.
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