Turbine points disappearing

[Gillyanne]

I've started playing this game again after a long break. I still had 470 points left in my turbine store from the last time i played ddo. Everytime i open my ddo store however, points seem to be missing. When i check my purchase history I see they are just taken away with no aparent reason stated. If there is a reason for the confiscation of these points I would like to be told. If this is however a mistake, where do I report it.

[daVoyd]

I am not able to help with account specific issues in the forums. You will want to contact the Account Management team about any possible missing Turbine Points. The information on how to contact them is in my signature. They will be happy to assist you