MyDDO shows totally wrong character

[Truga]

How do you have a higher post count then I, and yet I don't recognize your forum name?

I think someone bought another dev's forum account and changed the name! DOOOOM!

My guess is, since he's the web dude, he just punched the post count into the db before posting. :P

[Hellllboy]

http://my.ddo.com/character/sarlona/tiptronic/

Says im a level 4 Halfling Monk

In all reality My Character is a level 16 WF Artificer

[Lerl]

Player Profile: http://my.ddo.com/lerl

Characters:
http://my.ddo.com/character/sarlona/Bernhardt von Braun
Has shown as archived since I created him. I do play him and he does win lotteries.

http://my.ddo.com/character/thelanis/Nidoryst
Deleted long ago, but still shows for lotteries, etc.

http://my.ddo.com/character/thelanis/Liyowmin
Deleted long ago, still shows for lotteries.

http://my.ddo.com/character/ghallanda/Bladarsi
Deleted long ago, still shows for lotteries.

http://my.ddo.com/character/sarlona/shimaran
reroll with same name. Still shows as level 1, is a level 4.

Also, not at all able to access forums/myddo on
Player Profile: http://my.ddo.com/sheadueax
This is my second account.

[Atremus]

Reporting a wrong character page on MyDDO.

Steps to recreate the issue:

1. Open my profile page here: Atremus

2. From there you can click on Thau and be taken to a L4 Barbarian (my First Life on Thau).

3. Expected result would be to see Thau as a 18/2 pally on his first TR.

or you can click directly on Thau [Link: Thau of Orien]

Bug reported and thanks for tackling this.

[Farayon]

http://my.ddo.com/character/sarlona/hekromiton/

He really is a 20 WF sorc.

[droipamine]

Thanks for these posts, guys!
Be sure to include the character(s) pages as well as your player page!
Also, be sure to be submitting those bug reports.

There are a LOT of bugs that need to be fixed and usually the more people who report a bug, the higher priority it is given to fix.

The OP of this thread is a good model of how to correctly post about bugs. I was able to read it clearly and understand it easily, and steps were given for me to see for myself what is wrong. Bug reports benefit greatly from "Steps to Reproduce Issue," "Expected result," and "Actual result" sections!

---

As for my post count:
Forever a mystery?

:: Insert obligatory evil laugh here ::

[MasterAO]

MyDDO character page: http://my.ddo.com/masterao/characters/
Character: http://my.ddo.com/character/ghallanda/sinaefay/
Character: http://my.ddo.com/character/ghallanda/nalfey/

Links to both characters above goes to old deleted characters.

[Alternatives]

Out of 15 characters, I only have this problem with 1 of them.

My Player Profile.

My wizard, Aemblur, shows up as a level 3 warforged on a different player profile. He has been on this account for a couple of lives now, I deleted him off of the old account and rerolled onto this one over a year ago. Evidently Myddo didn't like that.

The funny thing is, I did the same thing with Mach and Whistle, and they updated to the new account after being deleted on the old one without a problem.

[LrdSlvrhnd]

Donajya Proudfoot (L1 halfling cleric) deleted to make room for Donajya Serpenthelm (dwarven monk, currently L16): http://my.ddo.com/character/thelanis/donajya/. Both are on Thelanis.

Both appear on the list, but clicking either goes to the deleted character. Who sometimes wins lotteries, which is annoying...

http://my.ddo.com/lrdslvrhnd/characters/ My character list, if that's at all helpful.

EDIT: While you're fixing MyDDO, a button to permanently block inactive characters from the lotteries would be nice (Deleted characters, characters over the limit after downgrading, characters/servers you just don't use anymore, etc.). It ets annoying to have to uncheck them for lotteries, and then have the lotteries still available 'til they end... but it also gets annoying to just check all, and then win on these characters.

[Kaish]

I also have a buggy MyDDO (but I reported that long ago)

On Argo

Search for Nabaru
You get 2, and none are my character (they are old version long ago deleted)

[Psiandron]

As for my post count:
Forever a mystery?

:: Insert obligatory evil laugh here ::

Hmm, high post count and brief account activity time? Almost like the account was just gobbling up users and adding their post count to its's own. Kinda like...A GELATINOUS CUBE!!


Just sayin'

[Dragavon]

My main character on Ghallanda is Dragavon.

He was transferred from CM servers last year, and has since been TR'd 4 times. He is now lvl 20

When you go to MyDDO you get to a page for a character I played around with a little while after we got news of the transfer, but who was deleted before the transfers where made.

http://my.ddo.com/character/ghallanda/dragavon/

[MelkiorPeasantbane]

Player Page: http://my.ddo.com/melkiorpeasantbane/

Character List: http://my.ddo.com/melkiorpeasantbane/characters/

Melchisedak shows in list twice, once as a level 1 bard, once as a level 9 bard.

http://my.ddo.com/character/khyber/melchisedak/ always links to the level 1 bard.

(yes, he was a reroll). Interestingly, the character log doesn't update but the guild (http://my.ddo.com/guild-khyber-the_unaffiliated/) log does. But I can't actually see/link to the guild log (http://my.ddo.com/guild-khyber-the_unaffiliated/log/)

[crazydamage]

Player page http://my.ddo.com/angryjanitor/
Character http://my.ddo.com/character/Khyber/Krazydamage

[ciep]

Two different results for the two toons I have that experience this issue:

Player Profile & Characters: http://my.ddo.com/ciep/characters/

Character One ("archived", 2 listings in search): http://my.ddo.com/character/cannith/ted/
Character Two (very old version of toon, 2 listings in search): http://my.ddo.com/character/cannith/mim/

Thank you.

[droipamine]

Thank you to everyone for your feedback!

We have gathered enough information on this to move to the next stage, and are closing this thread.
Some players may be contacted individually if we need more information about this issue.

Please do not continue to report this issue.

Very much appreciated,
- The Turbine Web Team