So, Im playing DDO a couple Fridays ago, just before the forums went down for a few days, and I get a ticket stating that my account has been identified as receiving platinum or items from platinum sellers & that further action will result in suspension. I dont have any idea what they are accusing me of so I submit a ticket in-game saying just that & asking for additional details. They respond saying that any action taken against my account is throughly researched before a warning is issued & if I would like to discuss it further contact turbine support.
So, I do as directed & contact turbine with my complaint. In addition to asking for details of this transaction I also asked for advice as to how I might be able to avoid potential situations where I might be wrongfully accused of this again. The best they could do for me was give me a date when the transaction occured.
Now, my intention here is not to attempt to prove my innocence as evidently that is a lost cause. I would, however, like some advice on how I am suppose to avoid receiving goods from plat sellers. I believe I know which transaction I got ticketed for based on the date provided, I sold some shroud ingredientd & got 1mil plat for them. All within the rules afaik, advertised on the market trade channel, got asked how much, stated my price & transation completed, end of story right?
So how, if Im doing legit business in game, am I suppose to know the person on the other end is a plat seller and why do I get issued a warning when Im doing everthing through the proper channels.