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  1. #1
    Community Member CaptainPurge's Avatar
    Join Date
    Oct 2009
    Posts
    1,603

    Default Crashing between zones. Help?

    I get random crashing, here is the application error from Event Viewer. Happens too often. Current Windows7, all new and current hardware and drivers.

    I have a long list of these DDO crashes / errors in my event log, most of them occur showing Exception code: 0xc0000017. However, on occasion, as below, the Exception code is: 0xc0000005. Note the 0xc0000005 happened while just running through market, while the 0xc0000017's appear to be associated with zoning in/out.

    I've also pasted the log of an Exception code 0xc0000017 below after the 0xc0000005 data.

    What do those codes mean and how to fix?


    Code:
    Log Name:      Application
    Source:        Application Error
    Date:          11/12/2011 3:34:24 PM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      HAL9001-PC
    Description:
    Faulting application name: dndclient.exe, version: 1.17.0.8024, time stamp: 0x4eb20df4
    Faulting module name: dndclient.exe, version: 1.17.0.8024, time stamp: 0x4eb20df4
    Exception code: 0xc0000005
    Fault offset: 0x00546276
    Faulting process id: 0xeac
    Faulting application start time: 0x01cca172e56cd35f
    Faulting application path: C:\Program Files\Turbine\DDO Unlimited\dndclient.exe
    Faulting module path: C:\Program Files\Turbine\DDO Unlimited\dndclient.exe
    Report Id: b50b762f-0d6d-11e1-a045-50e549513b1e
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2011-11-12T20:34:24.000000000Z" />
        <EventRecordID>1809</EventRecordID>
        <Channel>Application</Channel>
        <Computer>HAL9001-PC</Computer>
        <Security />
      </System>
      <EventData>
        <Data>dndclient.exe</Data>
        <Data>1.17.0.8024</Data>
        <Data>4eb20df4</Data>
        <Data>dndclient.exe</Data>
        <Data>1.17.0.8024</Data>
        <Data>4eb20df4</Data>
        <Data>c0000005</Data>
        <Data>00546276</Data>
        <Data>eac</Data>
        <Data>01cca172e56cd35f</Data>
        <Data>C:\Program Files\Turbine\DDO Unlimited\dndclient.exe</Data>
        <Data>C:\Program Files\Turbine\DDO Unlimited\dndclient.exe</Data>
        <Data>b50b762f-0d6d-11e1-a045-50e549513b1e</Data>
      </EventData>
    </Event>

    HERE IS A LOG SHOWING EXCEPTION ERROR Exception code: 0xc0000017


    Code:
    Faulting application name: dndclient.exe, version: 1.17.0.8024, time stamp: 0x4eb20df4
    Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b96e
    Exception code: 0xc0000017
    Fault offset: 0x0007dc89
    Faulting process id: 0xe58
    Faulting application start time: 0x01cca0fffbdd489c
    Faulting application path: C:\Program Files\Turbine\DDO Unlimited - Copy\dndclient.exe
    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
    Report Id: 9e2b9b18-0cfd-11e1-98b9-50e549513b1e

  2. #2
    Customer Service Representative Mirthgar's Avatar
    Join Date
    Mar 2008
    Posts
    87

    Default

    When you can post a dxdiag, the steps to do so are outlined in the 'how to get help' sticky in my sig.

    NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

  3. #3

    Default

    Are you using very high quality textures. I found that my loading crash rate dropped drastically after I dropped to just high textures
    Fallen former minion of the Gelatinous Cube
    Proud Member of Ascent
    Arko Highstar
    Arckos Highstar

  4. #4
    Community Member CaptainPurge's Avatar
    Join Date
    Oct 2009
    Posts
    1,603

    Default

    Yeah, I'm using very high textures. Not sure if that has anything to do with it. Here's dxdiag:


    Code:
    ------------------
    System Information
    ------------------
    Time of this report: 11/15/2011, 22:04:26
           Machine name: HAL9001-PC
       Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
               Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
           System Model: Z68XP-UD3-iSSD
                   BIOS: Award Modular BIOS v6.00PG
              Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (4 CPUs), ~3.6GHz
                 Memory: 8192MB RAM
    Available OS Memory: 3248MB RAM
              Page File: 2147MB used, 2122MB available
            Windows Dir: C:\Windows
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: Using System DPI
     System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.01.7601.17514 32bit Unicode
    
    ------------
    DxDiag Notes
    ------------
          Display Tab 1: No problems found.
            Sound Tab 1: No problems found.
            Sound Tab 2: No problems found.
            Sound Tab 3: No problems found.
              Input Tab: No problems found.
    
    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D:    0/4 (retail)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)
    
    ---------------
    Display Devices
    ---------------
              Card name: NVIDIA GeForce GTX 580
           Manufacturer: NVIDIA
              Chip type: GeForce GTX 580
               DAC type: Integrated RAMDAC
             Device Key: Enum\PCI\VEN_10DE&DEV_1080&SUBSYS_086A10DE&REV_A1
         Display Memory: 2870 MB
       Dedicated Memory: 1503 MB
          Shared Memory: 1367 MB
           Current Mode: 1920 x 1080 (32 bit) (60Hz)
           Monitor Name: Generic PnP Monitor
          Monitor Model: SMS27A550H
             Monitor Id: SAM07CC
            Native Mode: 1920 x 1080(p) (60.000Hz)
            Output Type: DVI
            Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
    Driver File Version: 8.17.0012.8562 (English)
         Driver Version: 8.17.12.8562
            DDI Version: 11
           Driver Model: WDDM 1.1
      Driver Attributes: Final Retail
       Driver Date/Size: 10/15/2011 03:53:00, 13205312 bytes
            WHQL Logo'd: n/a
        WHQL Date Stamp: n/a
      Device Identifier: {D7B71E3E-53C0-11CF-1C52-66281FC2C535}
              Vendor ID: 0x10DE
              Device ID: 0x1080
              SubSys ID: 0x086A10DE
            Revision ID: 0x00A1
     Driver Strong Name: oem23.inf:NVIDIA_SetA_Devices.NTx86.6.1:Section026:8.17.12.8562:pci\ven_10de&dev_1080
         Rank Of Driver: 00E62001
            Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C 
       Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
           D3D9 Overlay: Supported
                DXVA-HD: Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled
    
    -------------
    Sound Devices
    -------------
                Description: Speakers (Plantronics Wireless Audio)
     Default Sound Playback: Yes
     Default Voice Playback: Yes
                Hardware ID: USB\VID_047F&PID_D955&REV_0100&MI_00
            Manufacturer ID: 65535
                 Product ID: 65535
                       Type: WDM
                Driver Name: USBAUDIO.sys
             Driver Version: 6.01.7601.17514 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: n/a
              Date and Size: 11/20/2010 04:59:44, 80768 bytes
                Other Files: 
            Driver Provider: Microsoft
             HW Accel Level: Basic
                  Cap Flags: 0x0
        Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    
                Description: Realtek Digital Output (Realtek High Definition Audio)
     Default Sound Playback: No
     Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A102&REV_1000
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: RTKVHDA.sys
             Driver Version: 6.00.0001.6307 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: n/a
              Date and Size: 2/11/2011 05:18:42, 3396136 bytes
                Other Files: 
            Driver Provider: Realtek Semiconductor Corp.
             HW Accel Level: Basic
                  Cap Flags: 0x0
        Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    
                Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
     Default Sound Playback: No
     Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A102&REV_1000
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: RTKVHDA.sys
             Driver Version: 6.00.0001.6307 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: n/a
              Date and Size: 2/11/2011 05:18:42, 3396136 bytes
                Other Files: 
            Driver Provider: Realtek Semiconductor Corp.
             HW Accel Level: Basic
                  Cap Flags: 0x0
        Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    
    ---------------------
    Sound Capture Devices
    ---------------------
                Description: Microphone (Plantronics Wireless Audio)
      Default Sound Capture: Yes
      Default Voice Capture: Yes
                Driver Name: USBAUDIO.sys
             Driver Version: 6.01.7601.17514 (English)
          Driver Attributes: Final Retail
              Date and Size: 11/20/2010 04:59:44, 80768 bytes
                  Cap Flags: 0x0
               Format Flags: 0x0
    
    -------------------
    DirectInput Devices
    -------------------
          Device Name: Mouse
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a
    
          Device Name: Keyboard
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a
    
          Device Name: G510 Gaming Keyboard
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC22D
            FF Driver: n/a
    
          Device Name: G510 Gaming Keyboard
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC22D
            FF Driver: n/a
    
          Device Name: Gaming Mouse G400
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC245
            FF Driver: n/a
    
          Device Name: Audio Controls
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x047F, 0xD955
            FF Driver: n/a
    
    Poll w/ Interrupt: No
    
    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x1C2D
    | Matching Device ID: usb\root_hub20
    | Service: usbhub
    | Driver: usbhub.sys, 3/24/2011 21:58:37, 258560 bytes
    | Driver: usbd.sys, 3/24/2011 21:57:53, 5888 bytes
    | 
    +-+ Generic USB Hub
    | | Vendor/Product ID: 0x8087, 0x0024
    | | Location: Port_#0001.Hub_#0001
    | | Matching Device ID: usb\class_09
    | | Service: usbhub
    | | Driver: usbhub.sys, 3/24/2011 21:58:37, 258560 bytes
    
    ----------------
    Gameport Devices
    ----------------
    
    ------------
    PS/2 Devices
    ------------
    + HID Keyboard Device
    | Vendor/Product ID: 0x046D, 0xC22D
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    | Driver: kbdhid.sys, 11/20/2010 04:50:10, 28160 bytes
    | Driver: kbdclass.sys, 7/13/2009 20:20:36, 42576 bytes
    | 
    + HID Keyboard Device
    | Vendor/Product ID: 0x046D, 0xC232
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    | Driver: kbdhid.sys, 11/20/2010 04:50:10, 28160 bytes
    | Driver: kbdclass.sys, 7/13/2009 20:20:36, 42576 bytes
    | 
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: i8042prt.sys, 7/13/2009 18:11:24, 80896 bytes
    | Driver: kbdclass.sys, 7/13/2009 20:20:36, 42576 bytes
    | 
    + HID-compliant mouse
    | Vendor/Product ID: 0x046D, 0xC231
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouhid.sys, 7/13/2009 18:45:08, 26112 bytes
    | Driver: mouclass.sys, 7/13/2009 20:20:44, 41552 bytes
    | 
    + HID-compliant mouse
    | Vendor/Product ID: 0x046D, 0xC245
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouhid.sys, 7/13/2009 18:45:08, 26112 bytes
    | Driver: mouclass.sys, 7/13/2009 20:20:44, 41552 bytes
    | 
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 11/20/2010 07:30:12, 53120 bytes
    | Driver: sermouse.sys, 7/13/2009 18:45:08, 19968 bytes
    | Driver: mouclass.sys, 7/13/2009 20:20:44, 41552 bytes
    
    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
          Drive: C:
     Free Space: 62.2 GB
    Total Space: 114.5 GB
    File System: NTFS
          Model: OCZ-AGILITY3 ATA Device
    
          Drive: E:
     Free Space: 1880.4 GB
    Total Space: 1907.7 GB
    File System: NTFS
          Model: SAMSUNG HD204UI ATA Device
    
          Drive: D:
          Model: HL-DT-ST BD-RE  WH12LS30 ATA Device
         Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 03:38:10, 108544 bytes
    
    --------------
    System Devices
    --------------
         Name: High Definition Audio Controller
    Device ID: PCI\VEN_10DE&DEV_0E09&SUBSYS_086A10DE&REV_A1\4&1AA6ED88&0&0109
       Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 04:59:29, 108544 bytes
    
         Name: Intel(R) Management Engine Interface
    Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_1C3A1458&REV_04\3&13C0B0C5&0&B0
       Driver: C:\Windows\system32\DRIVERS\HECI.sys, 7.00.0000.1144 (English), 10/19/2010 22:33:40, 41088 bytes
    
         Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 5 - 1C18
    Device ID: PCI\VEN_8086&DEV_1C18&SUBSYS_50011458&REV_B5\3&13C0B0C5&0&E4
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 07:30:06, 153984 bytes
    
         Name: Etron USB 3.0 Extensible Host Controller
    Device ID: PCI\VEN_1B6F&DEV_7023&SUBSYS_50071458&REV_01\4&1B0D22A2&0&00E5
       Driver: C:\Windows\SYSTEM32\DRIVERS\EtronXHCI.sys, 0.00.0000.0098 (English), 3/7/2011 04:22:00, 52992 bytes
    
         Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
    Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_50061458&REV_05\3&13C0B0C5&0&D0
       Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17586 (English), 3/24/2011 21:57:58, 43008 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/24/2011 21:58:07, 284672 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/24/2011 21:58:37, 258560 bytes
    
         Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
    Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_50011458&REV_B5\3&13C0B0C5&0&E0
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 07:30:06, 153984 bytes
    
         Name: Etron USB 3.0 Extensible Host Controller
    Device ID: PCI\VEN_1B6F&DEV_7023&SUBSYS_50071458&REV_01\4&18803EC9&0&00E4
       Driver: C:\Windows\SYSTEM32\DRIVERS\EtronXHCI.sys, 0.00.0000.0098 (English), 3/7/2011 04:22:00, 52992 bytes
    
         Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
    Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_50061458&REV_05\3&13C0B0C5&0&E8
       Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17586 (English), 3/24/2011 21:57:58, 43008 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/24/2011 21:58:07, 284672 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/24/2011 21:58:37, 258560 bytes
    
         Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_8086&DEV_1C08&SUBSYS_B0021458&REV_05\3&13C0B0C5&0&FD
       Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/13/2009 20:20:45, 12368 bytes
       Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 20:19:03, 42560 bytes
       Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 20:26:15, 21584 bytes
       Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.17514 (English), 11/20/2010 07:29:12, 132992 bytes
    
         Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_1B4B&DEV_917A&SUBSYS_B0001458&REV_11\4&4219E1E&0&00E7
       Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/13/2009 20:20:45, 12368 bytes
       Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 20:19:03, 42560 bytes
       Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 20:26:15, 21584 bytes
       Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.17514 (English), 11/20/2010 07:29:12, 132992 bytes
    
         Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
    Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_50011458&REV_05\3&13C0B0C5&0&FB
       Driver: n/a
    
         Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_8086&DEV_1C00&SUBSYS_B0021458&REV_05\3&13C0B0C5&0&FA
       Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/13/2009 20:20:45, 12368 bytes
       Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 20:19:03, 42560 bytes
       Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 20:26:15, 21584 bytes
       Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.17514 (English), 11/20/2010 07:29:12, 132992 bytes
    
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1283&DEV_8892&SUBSYS_50001458&REV_10\4&3A8EDBF3&0&00E3
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 07:30:06, 153984 bytes
    
         Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_A1021458&REV_05\3&13C0B0C5&0&D8
       Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 04:59:29, 108544 bytes
    
         Name: Intel(R) HD Graphics Family
    Device ID: PCI\VEN_8086&DEV_0112&SUBSYS_D0001458&REV_09\3&13C0B0C5&0&10
       Driver: n/a
    
         Name: VIA 1394 OHCI Compliant Host Controller
    Device ID: PCI\VEN_1106&DEV_3044&SUBSYS_10001458&REV_C0\5&25DA5584&0&1000E3
       Driver: C:\Windows\system32\DRIVERS\1394ohci.sys, 6.01.7601.17514 (English), 11/20/2010 05:01:12, 164864 bytes
    
         Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 8 - 1C1E
    Device ID: PCI\VEN_8086&DEV_1C1E&SUBSYS_50011458&REV_B5\3&13C0B0C5&0&E7
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 07:30:06, 153984 bytes
    
         Name: 2nd generation Intel(R) Core(TM) processor family PCI Express Controller - 0105
    Device ID: PCI\VEN_8086&DEV_0105&SUBSYS_50001458&REV_09\3&13C0B0C5&0&09
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 07:30:06, 153984 bytes
    
         Name: Realtek PCIe GBE Family Controller
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_06\4&B75C242&0&00E6
       Driver: n/a
    
         Name: Intel(R) 82801 PCI Bridge - 244E
    Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_50011458&REV_B5\3&13C0B0C5&0&E3
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 07:30:06, 153984 bytes
    
         Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 7 - 1C1C
    Device ID: PCI\VEN_8086&DEV_1C1C&SUBSYS_50011458&REV_B5\3&13C0B0C5&0&E6
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 07:30:06, 153984 bytes
    
         Name: 2nd generation Intel(R) Core(TM) processor family PCI Express Controller - 0101
    Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_50001458&REV_09\3&13C0B0C5&0&08
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 07:30:06, 153984 bytes
    
         Name: NVIDIA GeForce GTX 580
    Device ID: PCI\VEN_10DE&DEV_1080&SUBSYS_086A10DE&REV_A1\4&1AA6ED88&0&0009
       Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 8.17.0012.8562 (English), 10/15/2011 03:53:00, 192320 bytes
       Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 10/15/2011 03:53:00, 316496 bytes
       Driver: C:\Program Files\NVIDIA Corporation\license.txt, 5/21/2011 05:01:00, 15511 bytes
       Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 8.17.0012.8562 (English), 10/15/2011 03:53:00, 10327360 bytes
       Driver: C:\Windows\system32\OpenCL.dll, 1.00.0000.0000 (English), 10/15/2011 03:53:00, 61248 bytes
       Driver: C:\Windows\system32\nvapi.dll, 8.17.0012.8562 (English), 10/15/2011 03:53:00, 2458432 bytes
       Driver: C:\Windows\system32\nvcompiler.dll, 8.17.0012.8562 (English), 10/15/2011 03:53:00, 17248576 bytes
       Driver: C:\Windows\system32\nvcuda.dll, 8.17.0012.8562 (English), 10/15/2011 03:53:00, 5578560 bytes
       Driver: C:\Windows\system32\nvcuvenc.dll, 8.17.0012.8562 (English), 10/15/2011 03:53:00, 2099520 bytes
       Driver: C:\Windows\system32\nvcuvid.dll, 8.17.0012.8562 (English), 10/15/2011 03:53:00, 2401088 bytes
       Driver: C:\Windows\system32\nvd3dum.dll, 8.17.0012.8562 (English), 10/15/2011 03:53:00, 13205312 bytes
       Driver: C:\Windows\system32\nvinfo.pb, 10/15/2011 03:53:00, 4359 bytes
       Driver: C:\Windows\system32\nvoglv32.dll, 8.17.0012.8562 (English), 10/15/2011 03:53:00, 18871616 bytes
       Driver: C:\Windows\system32\nvwgf2um.dll, 8.17.0012.8562 (English), 10/15/2011 03:53:00, 7041856 bytes
       Driver: C:\Windows\system32\nvdispco32.dll, 2.00.0018.0000 (English), 10/15/2011 03:53:00, 919872 bytes
       Driver: C:\Windows\system32\nvgenco32.dll, 2.00.0013.0000 (English), 10/15/2011 03:53:00, 877376 bytes
    
         Name: Intel(R) Z68 Express Chipset Family LPC Interface Controller - 1C44
    Device ID: PCI\VEN_8086&DEV_1C44&SUBSYS_50011458&REV_05\3&13C0B0C5&0&F8
       Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 20:20:43, 13888 bytes
    
         Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 6 - 1C1A
    Device ID: PCI\VEN_8086&DEV_1C1A&SUBSYS_50011458&REV_B5\3&13C0B0C5&0&E5
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 07:30:06, 153984 bytes
    
         Name: 2nd generation Intel(R) Core(TM) processor family DRAM Controller - 0100
    Device ID: PCI\VEN_8086&DEV_0100&SUBSYS_00000000&REV_09\3&13C0B0C5&0&00
       Driver: n/a
    
    ------------------
    DirectShow Filters
    ------------------
    
    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17514
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17514
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
    CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
    File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514
    Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17514
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17514
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17514
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17514
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
    NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514
    Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514
    AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
    AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
    SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514
    
    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    
    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17514
    Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
    
    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
    PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514
    
    Audio Capture Sources:
    Microphone (Plantronics Wireles,0x00200000,0,0,qcap.dll,6.06.7601.17514
    
    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
    
    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514
    
    WDM Streaming Capture Devices:
    Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Plantronics Wireless Audio,0x00200000,2,2,ksproxy.ax,6.01.7601.17514
    
    WDM Streaming Rendering Devices:
    Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HDA SPDIF Optical Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Plantronics Wireless Audio,0x00200000,2,2,ksproxy.ax,6.01.7601.17514
    
    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514
    
    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    
    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514
    
    BDA CP/CA Filters:
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    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17528
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17528
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17528
    
    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    
    Audio Renderers:
    Speakers (Plantronics Wireless ,0x00200000,1,0,quartz.dll,6.06.7601.17514
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
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    DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514
    DirectSound: Realtek Digital Output(Optical) (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514
    DirectSound: Speakers (Plantronics Wireless Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514
    Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.17514
    Realtek Digital Output(Optical),0x00200000,1,0,quartz.dll,6.06.7601.17514
    
    ---------------
    EVR Power Information
    ---------------
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
      Quality Flags: 2576
        Enabled:
        Force throttling
        Allow half deinterlace
        Allow scaling
        Decode Power Usage: 100
      Balanced Flags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 50
      PowerFlags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 0

  5. #5
    Customer Service Representative Mirthgar's Avatar
    Join Date
    Mar 2008
    Posts
    87

    Default

    Quote Originally Posted by CaptainPurge View Post
    Yeah, I'm using very high textures. Not sure if that has anything to do with it. Here's dxdiag:
    Try the settings that are recommended under the "I am experiencing jerky movement.." section of the knowledge base article here and let me know if there's any change with those.

    Also try the lowered texture detail too, if those have no effect on it as well.

    NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

  6. #6
    Hero LordPiglet's Avatar
    Join Date
    Sep 2009
    Posts
    632

    Default

    Well since they're not a dat file defragment for DDO yet, you can also uninstall, download and reinstall the application.

  7. #7
    Community Member CaptainPurge's Avatar
    Join Date
    Oct 2009
    Posts
    1,603

    Default

    Quote Originally Posted by Mirthgar View Post
    Try the settings that are recommended under the "I am experiencing jerky movement.." section of the knowledge base article here and let me know if there's any change with those.

    Also try the lowered texture detail too, if those have no effect on it as well.
    This PC is also running Skyrim in full Ultra graphics mode with no framerate or crashing problems so it should be safe to assume this would apply to ddo as wel unless there is some bugginess with high graphic texture detail. Plenty of high speed sys and graphic card memory, oh well. Will try reinstalling on a secondary non os hdd.

  8. #8
    Community Member Sarezar's Avatar
    Join Date
    Jan 2010
    Posts
    277

    Default

    I was going to start a new thread about this but I may as well post it here.

    For the past 3 weeks, I have been performing some tests to find the cause of the random crashes that I started having a few months ago (coming back after 10 months). I never used to get these crashes. Ever.

    I have asked some guildies, who also started to suffer from the same issues, to help with this testing.

    To cut a long story short, we have managed to find that no matter which DirectX setting we have chosen, the game will crash when Graphics are set to Very High or Ultra High. We do not crash under any DirectX setting when the graphics are set to High or below. The frequency of crashing also increases exponentially from Very High to Ultra High.

    We are currently under the process of testing all the individual settings that change between High and Very High. It will take some time to find which of those settings actually causes the crashes.


    For reference:

    - our PCs are quite different. I use core i7 at 3.8GHz, with 6GB RAM, raid0 disks, and a 6970 2GB card (was on 5870 when I returned to the game, have upgraded since). The other PCs vary a lot, from poweful systems to mediocre, and crashes happen with both ATI and Nvidia cards.
    - I have formated my PC, and reinstalled DDO several times during these testings. Always used clean installs with fresh UI settings file.
    - My PC currently has only Win7 (fully patched) and DDO running. Nothing else. Not even Adobe Reader (although I have updated Flash player when I was asked)
    - I have also changed and tested several ATI drivers. Currently using 11.11
    - The testing always involved selecting the Graphics Details (High, Very High, Ultra High), and not changing anything in the Advanced Graphics panel.
    - I play on 1680x1050. My friends play on different resolutions.
    - I am on Windows 7 64bit. My friends are both on 64bit and 32bit of Win7.
    - At the moment, I have changed the following settings under advanced: Landscape Draw Distance from High to Very High, Frill Distance from Medium to High, and have enabled Anisotropic filter to 16. I have also enabled Antialiasing to 8x. (all this after selecting 'High'). DDO has been stable for 5 days. As I said, we're currently in the process of changing all the options that actually change between High and Very High.


    I've listed all this to show that there seems to be a way to find the cause of this. I know it has been affecting many users but with "Crashes", it is impossible to make sure we're all experiencing the same thing and make sure all systems run smoothly. My concern is that I left DDO in November 2010 with absolutely no crashes, then coming back in September 2011 I was constantly crashing. I changed no hardware or software in those 10 months, so:
    1) either a DDO update caused this, or
    2) a driver update caused this, or
    3) a Microsoft update caused this

    As people play with different cards and drivers, I think it is safe to eliminate No2. Not sure about Microsoft/DirectX update, I am not that clever. I always try DDO after Microsoft update has fully patched my PC. I also know that having 4-5 people testing this is not enough, but this is th ebest we can do at the moment.


    I will post more updates as we increase more settings.


    PS. I can't accept that a PC with my specs cannot run DDO in Ultra High without crashing. It's really infuriating
    Endure... In enduring, grow strong...
    -- Dak'kon, of the People

    Sarezar

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